Ourisman Lexus of Rockville

Always great service from the entire team. Makes you want to stay on the family. Makes you want to stay on the family. More

Everyone here is always helpful and knowledgeable. I appreciate the time they take explaining what is needed. Thank you. I appreciate the time they take explaining what is needed. Thank you. More

I had a great experience with this dealership. Pei Pei Tsai was very knowledgeable and transparent throughout the process. Both Seth and Pei Pei were very patient. They made buying a car straightf Pei Pei Tsai was very knowledgeable and transparent throughout the process. Both Seth and Pei Pei were very patient. They made buying a car straightforward, with no pressure and clear pricing. I especially appreciated how they answered all my questions and made sure I was comfortable before finalizing the deal. I’d definitely recommend them to anyone looking for a smooth car-buying experience. More

From the very first moment I started looking for a new car, Jin Bae made my Lexus NX 350h purchase a truly positive experience. He was professional and attentive, taking the time to explain the hybrid tec car, Jin Bae made my Lexus NX 350h purchase a truly positive experience. He was professional and attentive, taking the time to explain the hybrid technology and features in a way that was easy to understand. I never felt any pressure to make a quick decision; instead, he focused on making sure the car was the right fit for me. The entire process, from the initial test drive to the final paperwork, was transparent and handled with integrity. Even after the delivery, Jin followed up to ensure I was comfortable with the vehicle's settings. If you’re looking for a reliable and stress-free car-buying experience, I highly recommend working with Jin Bae. More

Pei Pei Tsai was great and easy to work with! She was very accommodating and attentive to my needs and answered all my questions. She was easily reachable to communicate and had great follow to She was very accommodating and attentive to my needs and answered all my questions. She was easily reachable to communicate and had great follow to keep me updated about the status of my new car. More

Well done. Fixed! Keep Up the greatvwork. I always enjoy comint Pexus if Rockville for my quarterly servic s Fixed! Keep Up the greatvwork. I always enjoy comint Pexus if Rockville for my quarterly servic s More

Great valet service and auto service. Kay is a wonderful Service contact. Don is too! Kay is a wonderful Service contact. Don is too! More

I love my dealership! !! They treat my Lexus NX300 (aka Black Thunder) with the tender care of a new born baby. Since the date if purchase in 2024 to today, our service rep !! They treat my Lexus NX300 (aka Black Thunder) with the tender care of a new born baby. Since the date if purchase in 2024 to today, our service rep Kat Hoang is a jewel! She let's me know what's happening each step of our service appointments. The Rockville location is awesome, the lounge is clean, comfortable and the refreshments aren't bad either. Who couldn't use a bagel and beverage of choice. They have an adequate selections of teas (could I suggest adding a Chai tea to the mix). Thank you Kat, and the service technicians who ensure that Black Thunder is well taken care of, not to mention making me an even happier owner since becoming an Lexus owner!!! More

I had an excellent experience at Ourisman Lexus of Rockville while purchasing my 2026 Lexus TX. From start to finish, the process was smooth, transparent, and truly customer-focused. A special than Rockville while purchasing my 2026 Lexus TX. From start to finish, the process was smooth, transparent, and truly customer-focused. A special thanks to Amal Adnan, the Financial Services Director, who made the financing process simple and stress-free. Amal took the time to explain all the options clearly and ensured I got a great deal that worked perfectly for my situation. I also want to recognize Jin Bae, my salesperson, who was incredibly professional, knowledgeable, and patient throughout the entire process. Jin made sure I found exactly what I was looking for and went above and beyond to make the experience enjoyable. Together, they made an outstanding team and helped me secure a fantastic deal on my new Lexus TX. I highly recommend this dealership to anyone looking for a seamless and positive car-buying experience! More

I met a few salespeople at first, but none of them offered to help. Tony approached me first, offered his assistance, and supported me very well all the way through. offered to help. Tony approached me first, offered his assistance, and supported me very well all the way through. More