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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.9
2,881 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,881 reviews

June 22, 2026

The gentleman who came to pick up my car for service was nice and returned my car within a reasonable time. I appreciated being kept updated on the status of my car. More

by ltang123
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin, (I can’t remember the guy who picked up my car but i believe his name started with a “b”)
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Jun 23, 2026 -

Ourisman Lexus of Rockville responded

It’s great to hear that you felt informed and appreciated the service! Thank you from all of us at Ourisman Lexus of Rockville.

June 22, 2026

Kat exceeded service expectations with terrific communication skills, technical knowledge, and personal attention to all details More

by Rufan127
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kathleen
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Jun 22, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your excellent feedback about Kat! We hope to serve you again at Ourisman Lexus of Rockville. Safe travels!

June 17, 2026

Lexus Of Rockville customer for 36 years. Best dealer and service department in the DMV. More

by Larry.solan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shawn Solan
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Jun 17, 2026 -

Ourisman Lexus of Rockville responded

We're honored to be the best in your eyes, Larry! Thank you for your loyalty and longtime support. We look forward to the next time we get to see you at Ourisman Lexus of Rockville!

June 17, 2026

I have been servicing my 2015 LEXUS RX350 at Ourisman lLexus of Rockville for 9 years. Jimmy Baker and the service technicians always provide excellent customer service and quality work on my vehicle. T More

by mhpb1959
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jimmy Baker, service technician
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Jun 17, 2026 -

Ourisman Lexus of Rockville responded

We're honored to have your continued trust! Thank you for choosing Ourisman Lexus of Rockville and for sharing your kind words about Jimmy.

June 15, 2026

Appointments are easy to make. Repairs are made in a timely manner and are done properly. I am always informed if any additional problems are found. More

by lovemylexus
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brad Auslander
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Jun 16, 2026 -

Ourisman Lexus of Rockville responded

Hi there, thank you so much for your five-star review of our team! We hope to see you back again at Ourisman Lexus of Rockville!

June 13, 2026

Mason was great! Happy to have the car back but having the loaner was convenient More

by Judith
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mason
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Jun 15, 2026 -

Ourisman Lexus of Rockville responded

We couldn't ask for a better review of Ourisman Lexus of Rockville. We'll make sure your kind words reach Mason. Thanks so much, Judith!

June 12, 2026

Very polite and efficient customer service…kept me informed during the service. I hope we get Omar again. More

by LX7654
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Omar
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Jun 15, 2026 -

Ourisman Lexus of Rockville responded

We couldn't be happier to hear that Omar and the rest of our team left such a great impression! Thank you for choosing Ourisman Lexus of Rockville and for sharing your experience. See you again next time!

June 12, 2026

Very accommodating. Brad, our rep was forthcoming and helpful. I would go to him again for my car. More

by directorshelly
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brad
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Jun 15, 2026 -

Ourisman Lexus of Rockville responded

This review is so appreciated! Thank you for choosing Ourisman Lexus of Rockville and for shairng your kind words about Brad. Safe travels!

June 12, 2026

The technician was prompt and courteous. The service was performed quickly and completely. I was very satisfied. More

by esgee12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat
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Jun 12, 2026 -

Ourisman Lexus of Rockville responded

We're pleased to hear you had such a positive service experience! Thank you for choosing Ourisman Lexus of Rockville and leaving your feedback. Safe travels!

June 11, 2026

Efficient, courteous and pleasant Omar made things easy. I was very pleased with the service More

by stellaymar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jun 12, 2026 -

Ourisman Lexus of Rockville responded

We are so happy that our Ourisman Lexus of Rockville team delivered an excellent experience. It's awesome to hear you were in great hands with Omar. Thank you, Stella!

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