Carl Burger Dodge Chrysler Jeep RAM World

Drove away with a Certified car Our car was in the shop and I was returning the rental car. We walked across the street to the Certified Pre-Owned vehicles just to look. While ther Our car was in the shop and I was returning the rental car. We walked across the street to the Certified Pre-Owned vehicles just to look. While there the news wasn't good about our car in the shop. Mikhael approached us in a friendly-not pushy-manner and introduced himself. We told him we were just looking and he let us do that. When we decided we needed to pursue another vehicle and had shown interest in one, Mikhael approached again. He suggested a test drive. After answering our questions we decided to look at numbers. His manager, David became involved. Again, friendly and professional and not pushy. He put together a great deal. We then met Sonny in finance. He was also personable and efficient. It was very painless compared to prior experiences. All three of these men were helpful and wanted to be accommodating. We arrived on the lot about 1:00 and drove away in our Certified car by 3:30. It doesn't get much better than that. It was a pleasure working with these gentlemen, More

Great work Carlos & Bennett were amazing with helping us getting into our brand new car! We are extremely happy with our purchase and they made it the best car b Carlos & Bennett were amazing with helping us getting into our brand new car! We are extremely happy with our purchase and they made it the best car buying experience we've ever had. More

Sonny is AMAZING Sonny was the best,smoothest and funnest process of the whole purchase transaction. That dude is cool as xxxx and knows what he's doing and been at Sonny was the best,smoothest and funnest process of the whole purchase transaction. That dude is cool as xxxx and knows what he's doing and been at Carl Burger for 9 years...no wonder why he has the most reviews! Sales staff was awesome as well. More

Bait and Switch Bait and switch! Purchased a used Jeep Grand Cherokee, first they tried to box me into a high interest rate loan from Allied, but I was able to get Bait and switch! Purchased a used Jeep Grand Cherokee, first they tried to box me into a high interest rate loan from Allied, but I was able to get pre-approval from my credit union. They (Michael in finance) didn't want to wait for the overnighted check of my credit union so they sent the loan to Allied instead, probably hoping I would just go with the more expensive rate since they make money off of those loans. Fine, whatever, I dealt with the hassle having to wait for the loan show in Allied's system to get the pay off amount, I had to pay finance charges to Allied, get the registration and title to show the proper lien holder... it was very time consuming I was going to let that go, but now here I am a month later and realized they didn't sell me a genuine extended mopar warranty like I asked. Instead, Michael sold me a 3rd party contract from "First Extended Service Corp" (read the reviews on that company, they are down right scary). Luckily I caught it within the first 60 days so under California I am entitled to a full refund upon cancellation. I am finding it really hard to recommend Cal Burger, to say their staff is a bit shady, is being very polite. More

A service visit turned into a new vehicle purchase! Both service department and sales depart were awesome to work with. I would prefer to drive the two hours from my home town to Carl Burger than get Both service department and sales depart were awesome to work with. I would prefer to drive the two hours from my home town to Carl Burger than get my vehicle serviced here. More

Excellent. Sam, our salesman, was quick, polite, professional, not pushy whatsoever, and let me make up my own mind. All positive points checked in my book. Had Sam, our salesman, was quick, polite, professional, not pushy whatsoever, and let me make up my own mind. All positive points checked in my book. Had us in and out the door in no time. I drove away in my brand new (pre-owned) 2013 Fiat 500 a very happy and satisfied customer. I would highly recommend this dealership. More

Awesome friendly professional people Jack was awesome to talk with. I let him know what I was looking for and he showed me what he had. He never tried to sell me on something I didn't wan Jack was awesome to talk with. I let him know what I was looking for and he showed me what he had. He never tried to sell me on something I didn't want. Jack was super friendly and professional. Jack was never pushy or rude. I really enjoyed my experience buying a new truck at Carl Burger Dodge from Jack Ford. More

Quick & easy I was mentally prepared for several hours of severe boredom while waiting for whatever it is that car dealers do while you're waiting, because that's I was mentally prepared for several hours of severe boredom while waiting for whatever it is that car dealers do while you're waiting, because that's what car buying is. Not at Carl Burger Dodge. Everyone was quick, efficient, and courteous, I picked out my car in 20 minutes and drove it away about an hour later. I'm very pleased with this very professional crew. More

great experiance 5th car i have bought from here, always come thru price selection are always good. if you are looking for a jeep of ram truck i would for sure shop he 5th car i have bought from here, always come thru price selection are always good. if you are looking for a jeep of ram truck i would for sure shop here. More

Typical car sales Typical used car sales with the goefer sales man then the sales manager to close , asking the typical questions. Kinda high pressure and the sales man Typical used car sales with the goefer sales man then the sales manager to close , asking the typical questions. Kinda high pressure and the sales manager was rude and dismissive, wouldn't budge on price and trying to jack the interest rate, I walked as I wasn't about to be pressed to buy, even though I liked the car. Next day looked at the Web site and found the exact same car that they would be losing money on if they lowered the price , was reduced $450.00 . Went back in purchase did not tell them I knew of the price reduction, and they tried to sell it to me at the higher price,showed them the Web site and they lowered it, but I believe they were just trying to see if they could get it by me. In my opinion not very professional and maybe a little dishonest. Salesman was ok played dumb most of the time,smart on his part,sales manager was a rude jerk. More