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Plaza Toyota
Brooklyn, NY
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 28, 2017
Service I brought my car in for service in February 2017. I was impressed with how quickly diagnostics were taken and the speed at which I received a call fro I brought my car in for service in February 2017. I was impressed with how quickly diagnostics were taken and the speed at which I received a call from my advisor letting me know of the technician's findings. Picking up my vehicle was an incredibly smooth and fast process. I've been going to the Toyota dealership for 8 years and I will continue to bring my car here for service. More
by BlueToyota
Employees Worked With
Jimmy Michel
Helpful February 28, 2017
service I came for 6 month service for a less than one year old Prius with less than 2,000 miles. I had an appointment for 1015am. Got there around 930-945am. I came for 6 month service for a less than one year old Prius with less than 2,000 miles. I had an appointment for 1015am. Got there around 930-945am. There was nothing wrong with the car. Did not get out until close to 1pm. Frankly, this took too long. I also use Plaza for service to my Acura. Similar issue. More
by Paul G
Employees Worked With
Rachel Pinsky
February 27, 2017
Service Advisor was very professional and explained in detail the Technician recommended findings. She also kept me updated on the status of the service. Tha Advisor was very professional and explained in detail the Technician recommended findings. She also kept me updated on the status of the service. Thank you. More
by Trinbago63
Employees Worked With
Kelly Ann Jacobs
February 27, 2017
Toyota2014 Kelly Ann was ver friendly , and informed me in details of the work that would be done ..she came into the waiting room to inform me of when my car w Kelly Ann was ver friendly , and informed me in details of the work that would be done ..she came into the waiting room to inform me of when my car would be ready.... my service with Kelly Ann was excellent. The only thing I had a problem with is when the gentleman bought my car out to me he just gave it to me without looking at my receipt and seeing if it was really my car. Anyone could've walked up and just took my car ... I do not know the gentleman's name. More
by Toyota2014
Employees Worked With
Kelly Ann Jacobs
February 25, 2017
Service The service advisor Mr. Michael Tai-Chong was excellent, courteous and professional. He explained to me in detail what the recommendations were for m The service advisor Mr. Michael Tai-Chong was excellent, courteous and professional. He explained to me in detail what the recommendations were for my vehicle for the 30K mileage check. This made it very easy to decide on those recommendations. More
by Emanuel
Employees Worked With
Micheal Tai-Chong
February 23, 2017
Good overall I had a good overall experience,. Just had to way a little too long to get my car since it was finished very early in the evening. I had a good overall experience,. Just had to way a little too long to get my car since it was finished very early in the evening. More
by Sonia Clarke
Employees Worked With
Kelly Ann Jacobs
February 23, 2017
the service was excellent The service was great and Kelly did a excellent job, she kept informed about the work being done on the car. She was very polite and curiosity, serv The service was great and Kelly did a excellent job, she kept informed about the work being done on the car. She was very polite and curiosity, service with a smile. I appreciated that. More
by stacey123
Employees Worked With
Kelly Ann Jacobs
February 23, 2017
Service Good Overall service. Customer Service Representative Mike (Michael) provided professional service.Overall. Aside from the length of waiting time (whi Good Overall service. Customer Service Representative Mike (Michael) provided professional service.Overall. Aside from the length of waiting time (which is understandble) the overall service at Toyota is great. More
by K. Williams
Employees Worked With
Michael
February 19, 2017
Car runs smoothly Car always comes out running smooth. I never have to take it back for complications. Amelia explained the issues with me on the phone and was patient. Car always comes out running smooth. I never have to take it back for complications. Amelia explained the issues with me on the phone and was patient. I also like that you can book an appointment online to get the car serviced. I don't like going to dingy looking garages. Here, I feel safe going by myself. More
by riddic62
Employees Worked With
Amelia
February 17, 2017
Very Lucky It was a very professional experience. The Toyota Service Rep, Mrs. A. Jacobs was able to tell me what the car needed without any confusion or delay. It was a very professional experience. The Toyota Service Rep, Mrs. A. Jacobs was able to tell me what the car needed without any confusion or delay. More
by LuckyHew4965
Employees Worked With
Kelly Ann Jacobs
