DARCARS Chrysler Dodge Jeep RAM of New Carrollton

Horrible service This place is horrible service my car don’t fix right this technician they don’t about auto mechanics then charge lot money bad service bad tecni This place is horrible service my car don’t fix right this technician they don’t about auto mechanics then charge lot money bad service bad tecnicician More

Come see him Excellent over all in all areas of sales and professionalism. Rear customer service and gave us a full and complete tour of the facility. Great person Excellent over all in all areas of sales and professionalism. Rear customer service and gave us a full and complete tour of the facility. Great personality More

Daughter's Purchase Ms. Pat King is reliable, timely, honest, friendly etc. etc. This is the second time I have used Ms. King through the years to purchase a vehicle and Ms. Pat King is reliable, timely, honest, friendly etc. etc. This is the second time I have used Ms. King through the years to purchase a vehicle and I would definitely use her again and again. She doesn't try to steal you blind but steals you into the right direction. Thank you Ms. Pat for your faithfulness and for not keeping us there for several hours before we could drive off with a brand new Chrysler 200. I will see you on my next purchase. God Bless More

Good deal Nick was great. Found the cars and with budget i wanted. Work with me get good finace too.would recommend. His manager ricky gave the price i wanted Nick was great. Found the cars and with budget i wanted. Work with me get good finace too.would recommend. His manager ricky gave the price i wanted More

Excellent Ms pat King is an exceptional sales person . She will stick by you until the end.My husband and I was so blessed to have been assisted by Ms Pat King Ms pat King is an exceptional sales person . She will stick by you until the end.My husband and I was so blessed to have been assisted by Ms Pat King that we bought two additional vehicles. Three in all. Having faith in God says it all. God will surely bring you in touch with people to do his will . Thank you Ms king for serving not only Darcars but a king worthy to be served. More

This is a terrible place. Called Wednesday to make an appointment for Friday. Confirmed it. Dropped my car off Thursday night and they call me to tell me they can't promise it Called Wednesday to make an appointment for Friday. Confirmed it. Dropped my car off Thursday night and they call me to tell me they can't promise it will be looked at on Friday without an appointment. Awesome service. Can't even figure out how to book an appointment into their system. Then they try telling me that something that should be covered by warranty would cost $175. Will not be returning here ever. No wonder they have a 3 star rating. More

Worst customer service EVER!!! Isaac, Benjamin, and the GSM of sales are the worst to deal with! I purchased a $52k 2017 Dodge Ram from them that had some light scratches on it. The Isaac, Benjamin, and the GSM of sales are the worst to deal with! I purchased a $52k 2017 Dodge Ram from them that had some light scratches on it. They were supposed to pick my truck up from my work on the Monday after I purchased it and never showed up, no phone call, nothing. I went up to ask what was going on and they said they could do it the following Monday. That Monday came and finally after calling and getting in touch with Benjamin he showed up at 145p to pick up my truck. He brought it back at 4 and said they could only do an estimate on it and it was scheduled for the following Tuesday. I asked several times, so you will come get my truck ok Tuesday and fix all of the scratches along with the fender flare that had a gap in it, along with the interior trim piece that was missing. Benjamin assured me that he would personally pick my truck up that Tuesday and take care of it. Again, no one showed up! That evening the manager of the body shop where I work personally fixed my truck minus the missing interior piece. This was now going on 3 weeks since I had purchased my truck. This is not how you treat a customer who just buys a new vehicle from you. If you say you're going to do something then follow through. Still after all this trouble NOTHING was done to compensate me for wasting my time! This is the worst dealership that I've ever dealt with and would never recommend buying a vehicle from them. Take my advice and go somewhere else to purchase your vehicle. Another issue was they were supposed to pay off my old truck within 10 days. At the 15 day mark I asked what was going on with that and why it hadn't been paid off yet. I got the usual I'm not sure what's going on response. I did not pay a truck payment for my old truck that month because it was supposed to be paid off before my payment was due so again they (Olu) dropped the ball. Highly disappointed in the horrible customer service I received and how they treat people. More

Service I would like to come back to! Would like to give a million thanks to Ronnie Hughes for helping me find the right truck for my big family she did a great job with helping me pick i Would like to give a million thanks to Ronnie Hughes for helping me find the right truck for my big family she did a great job with helping me pick it out I would definitely recommend her to my friends and family to come see her! Thanks again Ronnie:) Better and Johnson Family More

Shopping for a car Thanks to Rhonda Hughes for her time and patience with me while I was deciding on what car to purchase she was very helpful in my decision making Thanks to Rhonda Hughes for her time and patience with me while I was deciding on what car to purchase she was very helpful in my decision making More

A Car Buying Pleasure This dealership has a staff compliment of the NICEST people you'll ever meet! Ronnie Hughes is like family!!! What a sweetheart! The manager, Daniel S This dealership has a staff compliment of the NICEST people you'll ever meet! Ronnie Hughes is like family!!! What a sweetheart! The manager, Daniel Smith was very kind and helpful in pulling together a cost I could afford. I even had a chance to get some help from the service staff to get a question answered and getting a small item added to my new car. WOW! The whole organization is very professional and personable! More