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Lexus of Albuquerque

Albuquerque, NM

4.7
641 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 641 reviews

May 08, 2017

Best ABQ test drive and car buying experience Jonnalyn took more time than any other sales person I'd worked with in over a month of test driving and searching for the perfect car. She made sure More

by Lexus Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
May 09, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and your experience in working with Jonnalyn. She truly goes above and beyond with every customer to make sure their experience is an exceptional one. Thank you!

May 07, 2017

Best yet! My husband and I just picked up our new Lexus! This makes #6 over the years. We continue to go back to Lexus of Albuquerque because they are outstandi More

by Joyful1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
May 08, 2017 -

Lexus of Albuquerque responded

Thank you for the continued trust in Lexus of Albuquerque and congratulations on #6! Wright has a loyal following of customers who absolutely love his demeanor and professionalism. He is truly changing the perception one customer at a time of what it should be like to buy a car.

May 04, 2017

Easy Purchase my IS on a lease and it was a very smooth and easy process. Write was very easy to work with. He was able to get me exactly what I wanted. Wi More

by 1234bust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
May 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque. Wright is the consummate professional yet very personable at the same time which is why he has such a loyal following of customers just like you. Thank you and congratulations on your new IS!

May 03, 2017

Awesome! I was debating between the Lexus RX 350 and the Acura MDX. When I saw the new and improved Lexus RX 350 F-sport for 2016, I was sold! So off I went to More

by Amy87111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
May 04, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and your experience with Lexus of Albuquerque and specifically Kassandra. She is a remarkable person and a valued associate. Her customers absolutely love her and it sounds like she added one more in yourself to her long list of loyal customers. Thank you and congratulations on your new RX F-Sport!

April 28, 2017

My third Lexes since 2006 A huge thank you, to Rob Jordan, Kassandra and Jacob! Rob Jordan, has been my service manager from the beginning, a real blessing, I wouldn't want More

by Shar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, Kassandra Muldez, Rob Jordan
Apr 29, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and congratulations on your new Lexus! You hit the Triple Crown with Rob in Service, Kassandra in Sales, and Jacob for training. They are all terrific associates who always go above and beyond for all their customers. Thank you!

April 19, 2017

2nd Lexus purchased from this dealership Bobby Griego was a very patient and experienced Lexus salesman... I will definitely seek out his expertise again when I'm ready for another Lexus... More

by Dianne87109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
April 13, 2017

Friendly and Trustworthy My mother and I both purchased cars from Lexus and Bobby was the one to rake care of us. Bobby is an amazing person. He treated us so well and didnt p More

by dhmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Apr 14, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and for your family's trust in Lexus of Albuquerque to take care of your vehicle needs. Bobby has been in the business a long time and he knows what it means to take care of his customers which is what he does on a daily basis. Thank you!

April 13, 2017

Very professional and knowledgable about the vehicles. Looked at new Lexus to see the difference it has than our 2015 Lexus RX 350. Very helpful and willing to answer and show us the features of the new Le More

by Sredwhite
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
April 12, 2017

Totally enjoyed purchasing !! This was our 5 purchase from Kassandra and Chris at Lexus of ABQ. Each deal has maintained a good honest friendly respect for value and time. Kassand More

by DC505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Apr 12, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque. Kassandra holds the highest amount of respect for all his customers and it shines through with her friendly yet professional demeanor. Thank you for your continued trust in purchasing your 5th vehicle with Lexus of Albuquerque!

April 09, 2017

Professionalism Changing the future of buying a car stigma. Shane listened to what I wanted and then he showed me what I wanted. Shane Is very knowledgeable about his More

by Razorramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree, Robert Estrada
Apr 11, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Shane and Lexus of Albuquerque. It's always wonderful to hear when we have been able to change someones perception of what it's like to buy a car versus what is SHOULD be like to buy a car. Sounds like Shane did just that by being who he is, a genuine person who loves what he does and who's sole objective is to take care of his customers. Thank you!

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