Jay Wolfe Acura

Nice experience Waited longer than expected but service was very busy, All staff very friendly so my wait wasn't bad at all. I felt that my business was appreciated. Waited longer than expected but service was very busy, All staff very friendly so my wait wasn't bad at all. I felt that my business was appreciated. More

Oil change Trincen was very helpful, friendly and great to work with! He is a great asset to your program. I would recommend the service center to anyone else I Trincen was very helpful, friendly and great to work with! He is a great asset to your program. I would recommend the service center to anyone else I know who drives an Acura. More

Friendly He took all efforts to make my visit as smooth as possible. He also gave me a quick run down of what it is or possible to cause the noise from my RDX He took all efforts to make my visit as smooth as possible. He also gave me a quick run down of what it is or possible to cause the noise from my RDX More

June 2017 A1 Service It was a very easy and pleasant service all around with the scheduling of the service, getting a loaner, communication, and actual services done (A1 a It was a very easy and pleasant service all around with the scheduling of the service, getting a loaner, communication, and actual services done (A1 and detail service). It was really nice that the premium detail service was a reduced price and my car looks like a brand new car, even though it's almost 2 years old. More

Great experience . . . as usual. Since I live 50 miles from Jay Wolfe, I only come in once a year to have the front end aligned and the tires balanced and rotated. As usual, your st Since I live 50 miles from Jay Wolfe, I only come in once a year to have the front end aligned and the tires balanced and rotated. As usual, your staff was courteous and professional, finishing the work in a timely manner while I waited. The service representative went over the invoice, detailing everything that was done to the car. I've always been very happy with the service at the dealership and will continue to visit in the future. More

Professional and timely As usual the service was timely and professional. Dusty Hancock is always very informative and has kepy my car in great running shape for the last 9 As usual the service was timely and professional. Dusty Hancock is always very informative and has kepy my car in great running shape for the last 9 years! More

TIMELY; KNOWLEDGEABLE; HELPFUL; MY CAR CONTINUES TO RUN EXTREMELY WELL AFTER EACH VISIT. SERVICEMEN ARE HELPFUL AND COURTEOUS. I HAVE ONLY ONE CONCERN IS THAT I DO NOT LIKE A STR MY CAR CONTINUES TO RUN EXTREMELY WELL AFTER EACH VISIT. SERVICEMEN ARE HELPFUL AND COURTEOUS. I HAVE ONLY ONE CONCERN IS THAT I DO NOT LIKE A STRANGER CALLING ME BY MY FIRST NAME IN A TELEPHONE CALL OR OTHERWISE ADDRESSING ME. I THOUGHT IT WAS POLITE TO ASK THE PERSON HOW THEY WOULD LIKE TO BE ADDRESSED. SOME OF US SENIOR CITIZENS THINK THE PRACTICE IS RUDE AND OTHERS MAY FEEL THE SAME. More

Not like it use to be. I was told I could not get a loaner because I was bring my car in for a recall. I also got an oil change and ask service dept. to look into a bad odor I was told I could not get a loaner because I was bring my car in for a recall. I also got an oil change and ask service dept. to look into a bad odor in my car when I first started it. I ask for my car to be ready before 3pm or earlier, my appt. was at 10:30 am. We had to call four times before we ever got to talk with the service dept. This was at approx. at 4+pm. They said it still had to be finished and washed. We picked the car up the next day. Of course, the smell could not be found, but it is still there at times. I do understand it is very hard to find a problem that is part time. I live in Grain Valley, Mo. and that is a long drive. So, when I can't get a loaner, we have to drive two cars. By the way, someone called from Acura on Sunday and took a survey on my service. I thought Sunday was a strange time. Also, this is my 4th Acura (Legend, 2 RL's and now a TLX). More

Professional yet welcoming The oil change was done quick and they gave my car a good look over to see what was ahead for a 12 year old TSX. Love working with Jordan M. We talked The oil change was done quick and they gave my car a good look over to see what was ahead for a 12 year old TSX. Love working with Jordan M. We talked cars etc. More