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Herson's Honda

Rockville, MD

4.7
1,878 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,878 Reviews of Herson's Honda

July 01, 2017

Awesome Experience I had an awesome experience buying my very first car. Everyone was extremely nice and helpful. I received excellent customer service. Aaron Phillips w More

by Ronald Montano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Jul 05, 2017 -

Herson's Honda responded

Thank you for the wonderful review and congrats on your first car!! This is a very exciting time and we welcome you to the Herson's Honda family. We are here if you have any questions. Happy Driving!

July 01, 2017

Excellent customer service Such a great experience! Went for an oil change for my civic. Everyone there was really friendly and helpful. Coffee and Donuts while I wait. Car was More

by Juan Paredes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Jul 05, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and hope to see you again when you are due for service. Happy Driving!

July 01, 2017

Air conditioning wasn't working The air conditioner had suddenly started blowing warm air instead of cool air. Rose explained what repairs were needed for the air conditioner and wh More

by wsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 05, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and it is our pleasure to help keep your Honda in great shape. Happy Driving!

June 30, 2017

Great place to get a car I bought my first car from here, and the excellent customer service helped move things along smoothly. They also gave me a fantastic deal on the car. More

by Gdaconta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Gast, Ted Trabucco
Jul 05, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your first car! We appreciate your business and we are here 7 days a week if there is anything you need. Happy Driving!

June 29, 2017

regular maintenance This is my first time to visit Honda Service center for maintenance. It took only 1 hour for changing the engine oil and checking all necessary things More

by jh
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Jun 30, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to working with you when you are due for service again. Happy Driving!

June 28, 2017

Battery died The first estimate they gave me was for a new starter motor due to some faulty diagnostic input & it was going to cost over $800. But Cesar Lemus & le More

by Motoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Jun 28, 2017 -

Herson's Honda responded

Thank you for the great review! It is our pleasure to help keep your Honda in great shape and I'm glad we were able to fix all the issues. We hope to see you again when you are due for service. Happy Driving!

June 27, 2017

New Honda Accord David was great to work with. He was attentive to my needs without being pushy. Would recommend him to anyone. He made my experience at this dealershi More

by tav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mulcahy
Jun 28, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Accord! We know you will love your new Honda and we are here to help if there is anything you need. If you have a moment, please Tag your salesman David Mulcahy so he can get credit for a job well done. Thanks!

June 27, 2017

Service department is outstanding I work with Service expert Cesar Lemus! He is superb! Always at my convenience, Cesar has worked with me to schedule appointments, discuss thoroughl More

by Sara Antonucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Jun 27, 2017 -

Herson's Honda responded

Thank you for the great review! We value your business and we are here to help if there is anything you need. Happy Driving!

June 27, 2017

Excellent Car Buying Experience Rich did an amazing job in making my new car buying experience a breeze. He was extremely helpful in all steps of the process. At no point did he play More

by Newcar13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson, Ted Trabucco
Jun 27, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We know you will love your new ride and we are here to help if there is anything you need. Happy Driving!

June 27, 2017

Good Deal! Good deal but I think so they suppose to make a lower good offer specially when they give you the new car with miles because someone have to "drove" f More

by Parisjey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Trabucco, Giovanni De Joya
Jun 28, 2017 -

Herson's Honda responded

Thank you for the great review! We hope you enjoy your new Honda and we are here to help if there is anything you need. Happy Driving!

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