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Garber Automotive Porsche Audi
Rochester, NY
676 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction.
That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help.
Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience.
Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 676 reviews
July 10, 2017
Excellent Service and friendly staff. The staff is friendly and customer focused and service is excellent. They monitor progress with updates and get you on the road quickly. Danelle Het The staff is friendly and customer focused and service is excellent. They monitor progress with updates and get you on the road quickly. Danelle Hetrick is an excellent customer service representative. More
by peter123
Employees Worked With
Danelle Hetrick
Helpful July 07, 2017
Always a pleasant experience! Fourteen years and counting of satisfying experiences in the purchasing, maintanance, and repairs of my wife's two A4s and my A and S4s so far. Fourteen years and counting of satisfying experiences in the purchasing, maintanance, and repairs of my wife's two A4s and my A and S4s so far. More
by Javier317
Employees Worked With
Erin Galluccio
July 05, 2017
Always top notch service Never less than an outstanding experience. From scheduling to follow up, no complaints at all. Yes, its Audi, so that service doesn't come cheap, but Never less than an outstanding experience. From scheduling to follow up, no complaints at all. Yes, its Audi, so that service doesn't come cheap, but every aspect of the transaction exceeded expectations. More
by Tony Riggio
Employees Worked With
Danelle
July 04, 2017
Service Experience Working with Paul is always professional and pleasurable. Paul always greets me at the door, has a loaner care ready and my car is ready when expecte Working with Paul is always professional and pleasurable. Paul always greets me at the door, has a loaner care ready and my car is ready when expected. More
by ahughes3214
Employees Worked With
Paul D'Aries
June 30, 2017
Exceptional! Always a pleasurable experience to have my Audi serviced by such a professional and friendly staff, especially Danelle. Makes you feel right at home Always a pleasurable experience to have my Audi serviced by such a professional and friendly staff, especially Danelle. Makes you feel right at home, treats you like family! More
by carnut
Employees Worked With
Danelle
June 30, 2017
Great professional service I came in for a recall and regular maintenance. My service person and shuttle driver were friendly, courteous and professional. I'm very pleased with I came in for a recall and regular maintenance. My service person and shuttle driver were friendly, courteous and professional. I'm very pleased with the service I've received at Audi Rochester so far : ) More
by AudiGirl2016
Employees Worked With
Danelle & Lee
June 29, 2017
Water pump replacement Good service appointment - solved problem correctly / made repairs in same day / had a loaner for me to use while the work was being done, no complain Good service appointment - solved problem correctly / made repairs in same day / had a loaner for me to use while the work was being done, no complaints More
by fish185
Employees Worked With
Paul D'aries
June 28, 2017
awesomeness Best service around! Danelle rules! Denelle is the best. Denelle is very helpful. Denelle is always very nice. Denelle is very kind. I can't thank Den Best service around! Danelle rules! Denelle is the best. Denelle is very helpful. Denelle is always very nice. Denelle is very kind. I can't thank Denelle enough for her help More
by alarrabee
Employees Worked With
Danelle
June 27, 2017
Quick visit for an inspection. I was out shopping and called to see if they could squeeze me in for an inspection -- Paul found a way to get my Boxster in and I had no wait at all. I was out shopping and called to see if they could squeeze me in for an inspection -- Paul found a way to get my Boxster in and I had no wait at all. Great as always! More
by Dan_Rochester
Employees Worked With
Paul, Scott
June 25, 2017
rim fix/recalls Excellent accommodation by supplying a loaner. Fixing rim and recalls that dealer became aware of and we had no knowledge of this. Fix met our expecta Excellent accommodation by supplying a loaner. Fixing rim and recalls that dealer became aware of and we had no knowledge of this. Fix met our expectations More
by brisket
Employees Worked With
Paul D'aries/D. Barrett
