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Hempstead Ford Lincoln

Hempstead, NY

4.8
1,963 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 1,963 reviews

July 24, 2017

new car problem dealt with service advisor Karen W. , she was fantastic, she handled my problem 1,2,3 and I was on my way. THANK YOU KAREN!!! More

by thegreatescape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen W.
Jul 24, 2017 -

Hempstead Ford Lincoln responded

We're so glad you had a great service experience with Karen! Thank you, and we'll be sure to pass along the compliments.

July 24, 2017

great salesman After visiting many showrooms and "deals" we found Evan BOUCAUD to be the best.He knows his product and only promises what he can deliver.He gave us h More

by Satisfied folks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All receptionists were pleasant
Jul 24, 2017 -

Hempstead Ford Lincoln responded

This is an amazing review! Thank you very much, and we'll be sure to pass along the kind words.

July 23, 2017

Attentive & responsive My husband & I were thinking about a new Ford Escape. We had been to other dealers & were left feeling like they didn't really care if we bought or n More

by thegreatescape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John S., Lowell
Jul 24, 2017 -

Hempstead Ford Lincoln responded

Thank you so much for the kind words! We're glad you had a positive sales experience with us, and we look forward to seeing you again.

July 22, 2017

My experience has always been very positive and favorable. I have given the rating that I have because this is the truth. My adviser Karen is very efficient and knowledgeable and is always willing to offer More

by fordguymarc2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Jul 24, 2017 -

Hempstead Ford Lincoln responded

Thank you so much for the kind words, and we'll be sure to pass along the compliments to Karen.

July 21, 2017

Service visit Scheduled a car visit for inspection and oil change for a Saturday. Arrived slightly early and was checked in in about 2 minutes. Greeted by Karen a More

by first contact
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Jul 21, 2017 -

Hempstead Ford Lincoln responded

We're so pleased to hear that you had a wonderful service experience with us! Thank you for the kind words, and we look forward to seeing you again.

July 21, 2017

Incredible service Juan takes the time to explain what is wrong. There is never a push to spend money needlessly. He is pleasant. Juan follows through with the philos More

by PJStillwaggon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 21, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for the kind words, and your years of being a loyal customer! We'll be sure to pass along the compliments to Juan, and we look forward to seeing you again.

July 21, 2017

New Ford Escape 2017 Would like to thank Dina, John and Carter at Hempstead Ford for a great experience on my new lease. This was me first lease return and I really didn't More

by Alan Melgarejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Carter, Dina Vella
Jul 24, 2017 -

Hempstead Ford Lincoln responded

Alan, we're so happy that you love your new Escape! Thank you for sharing your experience, and we look forward to seeing you again.

July 19, 2017

Service I couldn't help but leave a comment about this dealership. I am on my second car through them. The service here is top notch! Charlie is attentive More

by Kris1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Jul 19, 2017 -

Hempstead Ford Lincoln responded

Kris, we can't tell you enough how much we appreciate your kind words and continued patronage!

July 19, 2017

Poor service for commercial. I broke my van there for two days nothing was being done after two days I was told to come back for a different appointment which who knows if he's go More

by 12355678
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jul 19, 2017 -

Hempstead Ford Lincoln responded

We apologize for your less than satisfactory experience; however, based on the information provided in this review, we're unable to look up your customer history. At your earliest convenience, please contact the dealership so we can discuss this matter further in hopes of rectifying the situation, thank you: (855) 902-5935.

July 18, 2017

"I was extreamly pleased with Kimberly.' I surfed the internet for the Mustang I wanted. This dealer was the only one that provided the sticker price for the convertible. When I went to meet More

by rich16939
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Valente
Jul 18, 2017 -

Hempstead Ford Lincoln responded

Rich, thank you so much for the kind words and generous recommendation! We'll be sure to pass along the compliments to Kim. Enjoy the new Mustang!

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