Mercedes-Benz of Ontario

Amazing Experience Everyone we encountered was amazing. Mike Burns made our experience a simple and painless process. I will definitely be a return customer. They really Everyone we encountered was amazing. Mike Burns made our experience a simple and painless process. I will definitely be a return customer. They really made us feel like family. More

Purchase It was a pleasure meeting Anthony??Anthony and all the members of Fletcher Jones Mercedes in Ontario were exceptional! Their no pressure approach to It was a pleasure meeting Anthony??Anthony and all the members of Fletcher Jones Mercedes in Ontario were exceptional! Their no pressure approach to sales made our decision very easy, Which is very rare. Thank you all so much 🤗 More

Great Experience Ted and Bernard made trading in my car for a new one really easy. I couldn't be any more satisfied with their service and willingly to help me settle Ted and Bernard made trading in my car for a new one really easy. I couldn't be any more satisfied with their service and willingly to help me settle for the car I wanted. More

Great Experience Visited Ontario MD this past Saturday, 75% set on purchasing a new vehicle. From the time I walked in I was greeted with smiles and from that point on Visited Ontario MD this past Saturday, 75% set on purchasing a new vehicle. From the time I walked in I was greeted with smiles and from that point on had a great experience. Sam was awesome and very patient. Glad I was able to purchase from my local dealer. They gave me no choice with the deal they gave me. Totally satisfied, no regrets! More

MB of Ontario makes the difference! Employees of MB Ontario AJ, Wael and Michael made my buying experience a great and memorable one. They truly made the difference!! Very professional, Employees of MB Ontario AJ, Wael and Michael made my buying experience a great and memorable one. They truly made the difference!! Very professional, courteous , knowledgeable and excellent service. Something that you don't always see in a dealership. Awesome job guys!! 👍👍 More

Impeccable Service Where do I start?! From the moment I walked in I was greeted with ice cold water & the Manager Michael. Dennis the sales rep was who I worked with thr Where do I start?! From the moment I walked in I was greeted with ice cold water & the Manager Michael. Dennis the sales rep was who I worked with throughout my entire process start to Finnish. He went above and beyond to help me exactly what I wanted that also suited my price rage. I am so pleased with the entire staff for making this car buying process so easy for me. I will never go anywhere else!! Not to mention they have a cafe!! Earlier that day I went to Mercedes of riverside and they don't even compare!!! I am so glad I walked away for Walters and came straight to fletcher jones. happy happy happy! More

5 Stars=Platinum Jesse Ruiz does in indeed make you feel like family. I have a vintaged Mercedes ( 2002) ??and I took my baby in to get inspected for the trunk would n Jesse Ruiz does in indeed make you feel like family. I have a vintaged Mercedes ( 2002) ??and I took my baby in to get inspected for the trunk would not open and it turns out I needed tires badly. I was not expecting to incur an expense that great, but Jesse was a love and price matched the tires for me. If that is not platinum service then I do not know what platinum is because I saved money at Mercedes Benz Of Ontario! I sound like a broken record, but the service I received made me feel as if were driving the AMG G65 ! Thank you again! More

Do not go anywhere else! We bought a car on Sunday and the experience was just outstanding. Our sales person Anthony was thorough and was knowledgeable in every aspect of the We bought a car on Sunday and the experience was just outstanding. Our sales person Anthony was thorough and was knowledgeable in every aspect of the vehicle. Our finance person was a quality person who knew his field. Pricing was in line with what research told me it should be. If you are in the market for a mercedes, go see them More

Service Matt was awesome. I made an internet inquiry and he called me back while I was still on the website. We met that night and I took a test drive, the ne Matt was awesome. I made an internet inquiry and he called me back while I was still on the website. We met that night and I took a test drive, the next day I brought back my husband and got the car I wanted at a great price. More

First Class Customer Service This was my 2nd visit to Mercedes Benz of Ontario and as before, I received 1st class customer service. From the associates answering the phones; to t This was my 2nd visit to Mercedes Benz of Ontario and as before, I received 1st class customer service. From the associates answering the phones; to the person greating me on arrival; my service advisor, Rudy Ramirez; the valet, and the shuttle service associates and drivers. Everyone made the entire experience pleasant. Mr. Ramirez listened to my concerns; validated my feelings; and was non-judgemental. He put me at ease by explaining the car maintenance, repair, and service process-present and future. He kept me in the loop throughout the entire process via email, text, and phone. He was very proffessional, engaging, and knowledgable which in turn put me at ease. More