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Key Scales Ford

Leesburg, FL

4.5
1,596 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,596 Reviews of Key Scales Ford

August 24, 2017

No Pressure Buying Experience The whole buying experience went smoothly from beginning to end. Rich Rysell took the time to find the right equipment and color for an Escape we we More

by Thomas Denes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell, Jim Roberts
Aug 25, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Rich and the team at Key Scales Ford were able to find you the perfect Escape and make the process quick and simple. We appreciate you choosing Key Scales Ford for your new vehicle, and we look forward to being here for you in the future. Bruce Johnson, General Manager

August 24, 2017

Pleasant experience with no pressure. The most pleasant experience for buying a car that I can recall. No pressure and very helpful. He did everything he promised. Love the car. More

by Georgia Lerch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Randy Lofton, Bryan Gelfand
Aug 25, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred and the Key Scales Ford team helped to make your recent C-max purchase a pleasant experience. We appreciate you choosing us, and we look forward to being here for you down the road as well. Bruce Johnson, General Manager

August 22, 2017

Best salesman we have ever dealt with Friendly, personable, easy to deal with Answered all questions Was not in a rush to deal with us Full of information Helped set controls on the ve More

by DanF41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Aug 22, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Rich was able to find the perfect vehicle for you, and make the process a positive experience. We appreciate you choosing Key Scales Ford for your new vehicle, and we look forward to being here for you in the future as well. Bruce Johnson, General Manager

August 22, 2017

Excellent There was no pressure and they did not ask for our keys and Alex was a very nice young man, and easy to talk to. Every one there was super nice. More

by Jojo1947
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Belloni
Aug 23, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Alex and the team at Key Scales Ford were able to make your visit comfortable and productive. We appreciate you stopping at Key Scales Ford, and we hope to see you again soon. Bruce Johnson, General Manager

August 21, 2017

Professional, efficient From initial phone calls to purchasing our car, everyone at Key Scales Ford was very professional and pleasant to deal with. Driving more that 3-hour More

by mrfarris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Bryan Gelfand, Ken Fisher, Alex Belloni
Aug 21, 2017 -

Key Scales Ford responded

Thank you for your response. Each of our customers is important to us - even more so when you travel 3 hours to get to us! We appreciate your recommendations, and look forward to being here for you and your friends in the future, too. Bruce Johnson, General Manager

August 20, 2017

escape lease Fred did an excellent job of providing our new lease. All went help. The car was clean and the transition was timely. Friendly personal. We are satisf More

by new leaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 20, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred was able to help make your new lease a simple transaction. On behalf of all of us at Key Scales Ford, we would like to thank you for placing your trust in us, and we look forward to working with you in the future as well. Bruce Johnson, General Manager

August 19, 2017

Excellent experience Our sales rep Fred almonte was extremely attentive and gave us his undivided attention throughout the whole experience. The entire purchasing experien More

by Mabel Haddock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand, Brandy Morris
Aug 19, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred and the Key Scales Ford team were able to give you the attention you deserve, and help wrap things up for you in a timely manner. We appreciate your recommendations, and look forward to being here for you and your friends in the future. Bruce Johnson, General Manager

August 19, 2017

Very honest , answered all our questions Rich Rysell was the sales person we were lucky to meet wth Answered all question s , really knew his business of selling We would use him again ! T More

by Ree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Aug 19, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Rich was able to find the perfect Edge for you, and take care of you throughout the process. We appreciate you choosing Key Scales Ford, and look forward to being here for you in the future as well. Bruce Johnson, General Manager

August 18, 2017

Very happy with sales process, financing and the vehicle I always dread shopping for a new car - mainly how long it takes to process all the paperwork once you've chosen the car. Both Fred and Bryan were pr More

by Cindy S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand
Aug 18, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred, Bryan and the team at Key Scales Ford helped to find you the perfect vehicle, while being respectful of your time. Enjoy your new vehicle, and thank you again for choosing Key Scales Ford. Bruce Johnson, General Manager

August 18, 2017

Standard scheduled service Scheduling prompt and simple ,friendly and knowledgeable. Wait time more than reasonable and other dealership employees asked if there was anything I More

by Bob ford fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Webber
Aug 18, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Chris and the Key Scales Ford Service team took great care of you on your recent service visit. We appreciate you choosing us for your service needs, and look forward to being here for all of your vehicle needs in the future. Bruce Johnson, General Manager

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