Ira Lexus of Manchester

Nail in tire I noticed that I had a nail in the right front tire at 2:00 pm, and I was able to get an appointment at 3:00. My car was fixed and ready at 3:30. I noticed that I had a nail in the right front tire at 2:00 pm, and I was able to get an appointment at 3:00. My car was fixed and ready at 3:30. I would like to thank Josh Marquis for a terrific job in handling my !issue quickly and thoroughly. Josh is very personable and I know when I contact him, he will return my call asap. He is a great employee. I don't know, but the name of the service person who fixed the tire - but he certainly did a great job too. Since we bought the tires from the dealership , and the tires were under warantee, there was no cost to repair. More

Trustworthy I went to a "quick lube" place with a coupon to get my Lexus ES300H inspected. They told me that I needed new brakes and, of course, gave me an estim I went to a "quick lube" place with a coupon to get my Lexus ES300H inspected. They told me that I needed new brakes and, of course, gave me an estimate. I found it to be unusual since it had just been serviced only 2 months prior by Ira Lexus Manchester. I called them and they scheduled me for a free brake inspection. Turns out my brakes were fine, more than fine, practically brand new. Thank you, Ira Lexus for your service, honesty and trustworthiness. I bought three cars from Ira and will continue to have them serviced there. More

Our salesperson Judy made our experience very comfortable. Judith Routhier was excellent with us. We are an elderly couple and she was great. She is quite an asset to your dealership. We felt very comfortable Judith Routhier was excellent with us. We are an elderly couple and she was great. She is quite an asset to your dealership. We felt very comfortable with her. More

Everyone is always very friendly and helpful! I especially enjoy working with Joshua, I rely on him so much. I trust him thoroughly, he always explains things and is very patience with me. The D I especially enjoy working with Joshua, I rely on him so much. I trust him thoroughly, he always explains things and is very patience with me. The Dealership in Bedford is very nice, which makes waiting for your car an enjoyable event. More

Fabulous!! Always a pleasure to deal with Josh Marquis. When I don't need a loaner, such as this visit, the waiting room and the rest of the facilities are very Always a pleasure to deal with Josh Marquis. When I don't need a loaner, such as this visit, the waiting room and the rest of the facilities are very nice which makes the wait more enjoyable. More

ES 330, 2004 with over 206,000 miles. Estimate to repair. After receiving the news that our car needed more work than we wanted to spend, my husband and I had decided to we meet with Judy Routhier who procee After receiving the news that our car needed more work than we wanted to spend, my husband and I had decided to we meet with Judy Routhier who proceeded to help us through the process of purchasing a newer car. Judy took the time to run us through a new car purchase and ultimately getting a 2010 ES 350 with just 43,000 miles. We went in for an estimate on a 2004 ES330, bought a used 2010 ES350 and drove home with our new purchase, all in the same day. We were very happy. More

Experiences is top notch!! No bad words regarding my first visit to Audi of Natick. I walked out with very high note and excellent experience. I am a very happy camper. No bad words regarding my first visit to Audi of Natick. I walked out with very high note and excellent experience. I am a very happy camper. More

10K Service It was quick - it was friendly. Had my car ready in advance of promised. The dealership was clean and quiet. I was able to work while waiting - and It was quick - it was friendly. Had my car ready in advance of promised. The dealership was clean and quiet. I was able to work while waiting - and the bagels were great! More

Excellent service experience Very polite, welcoming and accommodating high quality service. Starting from reception area to easy access of a loaner vehicle, breakfast provisions, Very polite, welcoming and accommodating high quality service. Starting from reception area to easy access of a loaner vehicle, breakfast provisions, and very nicely washed and polished vehicle at the end of the service to my vehicle---all contributed to a very pleasing visit experience. More

I really enjoyed the interaction with Joe Cardello Very impressed with the dealership at Lexus of Manchester. Wow, what a setting. Wonderful people everywhere. Such a clean environment. Professional a Very impressed with the dealership at Lexus of Manchester. Wow, what a setting. Wonderful people everywhere. Such a clean environment. Professional atmosphere. Lexus is an A++ More