Bill Pearce Courtesy Honda
Reno, NV
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First Service Quick, prompt and friendly service. I was surprised by how quickly the work was done and the cost was very reasonable. Thank you! We'll be back. Quick, prompt and friendly service. I was surprised by how quickly the work was done and the cost was very reasonable. Thank you! We'll be back. More
Very efficient service system With the increased sophistication of today's vehicles, getting good service is more than finding someone good with a wrench. Not only do the mechanics With the increased sophistication of today's vehicles, getting good service is more than finding someone good with a wrench. Not only do the mechanics at Bill Pearce Courtesy Honda know Hondas, the system that they set up to handle folks needing service is efficient and effective. A service consultant meets you when you drive in and handles your check-in. The waiting area is clean and offers food/drink and TV - or a quiet room if you need to work while waiting. And as a bonus, all the folks are courteous and friendly. More
Good maintenance service There was no problem to have my vehicle periodical check and maintenance. If you have car washing service, it will be better becuase Toyota Dealer ha There was no problem to have my vehicle periodical check and maintenance. If you have car washing service, it will be better becuase Toyota Dealer has that service. More
New car purchase Great trade in on current Pilot plus ease and honesty of all employees we were working with this purchase. it was a great experience and I would highl Great trade in on current Pilot plus ease and honesty of all employees we were working with this purchase. it was a great experience and I would highly recommend this dealership !! More
Oil change and trailer harness install Service was prompt at check in, the vehicle was ready to go ahead of time as usual, and the checkout was prompt. No waiting. The staff was friendly, p Service was prompt at check in, the vehicle was ready to go ahead of time as usual, and the checkout was prompt. No waiting. The staff was friendly, professional and was very considerate of me as a customer. i wasn't just the next task. More
Continuing Customer Relationship Our customer service rep (Rich) had kept extensive and detailed notes in his system from past interactions so that when I came in, he knew exactly wha Our customer service rep (Rich) had kept extensive and detailed notes in his system from past interactions so that when I came in, he knew exactly what our car needed. He was friendly and understanding. Our vehicle is well cared for here! More
Darrick Cummings works hard for the customer. Darrick invested several hours over a many weeks to find me the specific car I wanted. The new CRV has a lot of new technology and Darrick spent EXTR Darrick invested several hours over a many weeks to find me the specific car I wanted. The new CRV has a lot of new technology and Darrick spent EXTRA time showing me all the car can do. Darrick did everything he could to make sure I was happy at the end of the day, and I was. More
Did the right thing. We have been to the service center 2 times in less then a week for our brand new car. The tire pressure light has came on since day 1, ended up being We have been to the service center 2 times in less then a week for our brand new car. The tire pressure light has came on since day 1, ended up being a screw. After some talking they put a new tire on our new car and didn't just repair it. We appreciated that. More
Buying my car went very smooth for me Wanted to buy a Honda Civic used Which I did Arlene and Robert were very good to work with and the transaction went very smooth for me as I was tr Wanted to buy a Honda Civic used Which I did Arlene and Robert were very good to work with and the transaction went very smooth for me as I was tramatized resulting from my previous car accident More
Good service The service on my flat tire was excellent. Promises made and promises kept. Unusual in this day but Honda delivered what they promised. My proble The service on my flat tire was excellent. Promises made and promises kept. Unusual in this day but Honda delivered what they promised. My problem was handled in a timely manner. The staff person we worked with was friendly and great. More