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Newport Lexus

Newport Beach, CA

4.9
1,731 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,731 reviews

September 05, 2017

Great deal and quick too! Mo helped me find the perfect car at the right price. He was so great to work with and made the entire experience quick and enjoyable. Will definitely More

by Jackiemetzler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Sep 06, 2017 -

Newport Lexus responded

Hi Jackie, Congrats on your new NX F Sport and welcome to the Newport Lexus Family. We're so pleased to see that Mo took great care of you and got you into the Lexus you deserve. We're glad you love it and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 04, 2017

We had a Great Experience with this dealership staff. This was the best experience we have had in the purchase of a car. The staff was professional, friendly, and knowledgeable. Mo was able to answer al More

by happybuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Mo Qureshi
Sep 05, 2017 -

Newport Lexus responded

We couldn't be more pleased to read this and see that Mo and Matt made sure your car-buying experience was a great one. We'd like to welcome you to the Newport Lexus Family and thank you for choosing us here. Let us know should you have any questions. Here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 04, 2017

Superb Experience My wife and I had been to several dealerships looking for a new car when my parents recommended a Lexus Certified from Newport Lexus and more specific More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Mo Qureshi
Sep 05, 2017 -

Newport Lexus responded

Hi JP, We're so grateful for both your business and this review. It's a pleasure to see that Mo took great care of you and got you into the Lexus you deserve. The RX350 is a great SUV that we know you'll love driving for years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 03, 2017

Great customer service Nasser provided great customer service from start (internet pricing) to finish (new car delivery) We have purchased several Lexus cars from dealer More

by Happy Customer 208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Sep 05, 2017 -

Newport Lexus responded

We're ecstatic to read this and see that Nasser provided you with your best Lexus-buying experience yet. He's an all-star and is always making sure customers drive home happy. We hope you're loving your new Lexus and please let us or Nasser know should you ever have any questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 03, 2017

Customer Service is Still Alive! Newport Lexus doesn't just sell cars, they sell customer service: you remember, that thing of the past? We found it, alive and thriving at Newport L More

by HBGramma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Ali Moallem
Sep 05, 2017 -

Newport Lexus responded

We take great pride in providing 5-star service and we're so happy that our team provided you just that. We'd like to welcome you to our Newport Lexus Family and we hope that we can work with you for many years to come. Let us know if you ever need anything. We're here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 29, 2017

We found a great CPOvvehicle at Newport Lexus. The dealership is big and beautiful. Great play area and cafeteria. We were greeted right away by Mo Qureshi. He was very sweet. Let us test drive t More

by GX460
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Aug 29, 2017 -

Newport Lexus responded

Congrats on your CPO GX460 and welcome to the Newport Lexus Family. We're so happy to see you had a quality experience and enjoyed our state-of-the-art-facility. We hope your new SUV is treating you well and please let us know if you ever need anything. We're here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 28, 2017

Great service and value I went there for a lease. I didnt feel pressured and believe that I found the right car and price. Mo and Fred helped me out. I recommend this place. More

by ashkanreza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mahjoob, Mo Qureshi
Aug 28, 2017 -

Newport Lexus responded

Hi Ashkan, We're extremely pleased to see that Fred and Mo took great care of you and helped get you into a vehicle at a good price. We hope you're loving your new Lexus and we hope that we can work with you for years to come. Let us, Fred or Mo know should you ever need anything, let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 23, 2017

I will never return here . They put a huge dent in my pristine car and the guy they sent to fix it did his best but you can still tell. They also charged me for 7 quarts of sy More

by ILOVECARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arlyn Apodaca
Aug 23, 2017 -

Newport Lexus responded

Carol, I apologize for your continued frustrations over this matter. On the day of your visit as you may remember, although the service manager did not feel the ding was caused by Newport Lexus, he still agreed to send our mobile ding repairman to your home and cover the cost of the repair. Once again I apologize for your frustrations. If you would like to discuss this matter further, feel free to contact me. Regards, Jason Johnson Service Director jasonjohnson@newportlexus.com 949-477-7080

August 22, 2017

Ali is the best I recently purchased a used Toyota at Newport Lexus and am extremely satisfied with my purchase and the service I was provided throughout. From my fir More

by Ree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Ali Moallem
Aug 23, 2017 -

Newport Lexus responded

Hi Ree, We're so pleased to read this and see that Ali did a great job getting you into a pre-owned Toyota. We'd like to thank you for giving us the opportunity to earn your business and should you ever need anything, please don't hesitate to let us or Ali know. We're here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 21, 2017

Porter is outstanding! For some timed now, I have admired the work and attention to detail provided by Weston Garcia who is a key part of my success as a retired person serv More

by jcrawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Garcia
Aug 21, 2017 -

Newport Lexus responded

Weston is a tremendous asset to us here and we're so happy to see that he takes such great care of you. We're grateful for both your business and your feedback and we'll be sure to share this review with Weston and our team. We hope you're well and we look forward to seeing you here again soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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