1st Honda of Simi Valley - Service Center

I am very happy with the service department at the dealership. I trust them to provide the services my car needs. They do not try and push other services I don’t need just to make an extra buck, like dealership. I trust them to provide the services my car needs. They do not try and push other services I don’t need just to make an extra buck, like other service places do. Excellent experience! More

I live out of town and had unexpected car trouble. I was towed to 1st street Honda where I was met by Mitchell Luckey. He patiently listen to the problem, helped me get a rental car and promptly got back t towed to 1st street Honda where I was met by Mitchell Luckey. He patiently listen to the problem, helped me get a rental car and promptly got back to me with an estimate. My car was ready hours before expected and at a little less than the estimate. I had great service...courteous, timely, & fair! Thank you Mitchell! More

Love the service department of this dealership! Fast, friendly and professional service from the moment I pulled up in my car. Also, the waiting room was very nice and I appreciated getting updates Fast, friendly and professional service from the moment I pulled up in my car. Also, the waiting room was very nice and I appreciated getting updates from my service representative while I waited. More

First Honda Services #1 I have been coming to First Honda since 2015. Brad is usually the member I work with and he is great. I have worked with others and let me tell you. I have been coming to First Honda since 2015. Brad is usually the member I work with and he is great. I have worked with others and let me tell you.....The entire staff in the Service Center are ready to help and answer questions. Work is done properly and in a timely matter. We now have three Honda vehicles in our family and glad there is a dealership / service right here at home in Simi Valley. More

Don C. in the Service Dept. is consistently incredible. He helped get me a diagnosis quickly and then explained the problem in a way that was easy to understand. He quickly followed up with scheduling the He helped get me a diagnosis quickly and then explained the problem in a way that was easy to understand. He quickly followed up with scheduling the repair and getting the parts with no surprise costs afterwards. I return to 1st Honda because I trust Don to take care of my car. More

Excellent Service at 1st Honda of Simi Valley I like knowing that when I take my car in for service that 1st Honda of Simi will do what they can to diagnose and repair my car in a timely manner. I I like knowing that when I take my car in for service that 1st Honda of Simi will do what they can to diagnose and repair my car in a timely manner. I've been a longtime customer of 1st Honda of Simi Service Dept. and just bought another new Honda based on knowing that the service team at 1st Honda are top notch Helpful Honda people! Thank you Don C. (Service Advisor) and the rest of the team for being patient with me and explaining car repairs so that I can understand what is needed and be able to make good decisions! I know I am in good hands at 1st Honda of Simi. Thank you! More

Great Experience I brought my car in for an oil change and tire rotation. The entire process was quick and convenient and my service advisor (Don) was professional and I brought my car in for an oil change and tire rotation. The entire process was quick and convenient and my service advisor (Don) was professional and provided great customer service. This was also the best price compared to the competition. Keep up the great work! More

Return trip for Air Conditioner repair Brad and Allen were a great team -very pleasant and professional. I especially enjoyed the Van drivers who drove me home while repairs were being don Brad and Allen were a great team -very pleasant and professional. I especially enjoyed the Van drivers who drove me home while repairs were being done -so much fun !! More

I guess they didn't want my business My review is purely based on the service center. I have a 2017 civic hatchback sport touring that needed regularly scheduled maintenance so I called My review is purely based on the service center. I have a 2017 civic hatchback sport touring that needed regularly scheduled maintenance so I called First Honda Simi Valley because it is the closest dealership to where I live. I never got a response. The first time I called the phone kept ringing with no answer. One week later I tried again and was able to leave a voicemail. I stated my name, contact info and requested a call back to schedule an appointment for service. Two weeks later, still no response so I drove out of my way to Oxnard where they always handle things promptly and professionally. Thinking back I've attempted to get service here before and didn't do it then either because I was turned off by the service department. I'll continue to drive out of my way to a dealership that acts like they like taking care of a Honda as much as I do! More