21st Century Auto Group

Same as all the other used scam dealerships. Test drove two cars. First was filthy and at least drove well (2005 Mercedes Benz) Second wouldn't start. After a jump start we drove approx. 1/2 mile before sa two cars. First was filthy and at least drove well (2005 Mercedes Benz) Second wouldn't start. After a jump start we drove approx. 1/2 mile before salesperson suggested we return since the car was shaking and a strong burning smell was prevalent (2010 BMW328i) Sat in several other late model cars and couldn't believe how filthy they were. Was willing to purchase the ME/BE and had a trade in worth $15,000. I was looking for $14,000. First offer was $9,000 even though NADA (which dealers price their cars from) has the car as the lowest possible price(in poor condition) as $12,000. My car was far from poor. When i wouldn't budge the manager states "The internet price that you were quoted was if you finance and then offer me $11,500 for my trade. When i wouldn't budge they had their mechanic, then his father, then his grandfather try and find problems with my car. Left pissed and traded my car for a new Ford Fusion without any negotiation. STAY AWAY UNLESS YOU ARE ONE OF THOSE CELEBRITIES THAT THEY BOAST ABOUT. More

Called to check if the audi I was interested in was still available and to my surprise it was. I made an appointment for the very next day, and was very skeptical as I did not know what to expect. I was intr available and to my surprise it was. I made an appointment for the very next day, and was very skeptical as I did not know what to expect. I was introduced by the lovely receptionist to my salesperson who told me the car I came to see was no longer available. I immediately thought it was a bait and switch but much to my surprise kamy showed me to a car similar to what I was looking for and for a cheaper price. He agreed to take me on a test drive and I could not help but fall in love with the car. To this day I have not encountered a problem with the vehicle and am pleased with the service I received from this dealership. More

I do not reccomend any buyers to deal with this dealer. Such a very guily poor communication and bad service. I bought the car in july 6th and paid for the registration also, but have not received the lice Such a very guily poor communication and bad service. I bought the car in july 6th and paid for the registration also, but have not received the license plate even I have to pay for the insurance and can not drive it. Tried to call them several times without answers just leave a voice message. Pissed me off from this dealer. More

I bought a 2010 Mercedes Benz r350 with 41,000 miles. I traded in my 2011 Audi A4 and id say I got a very good price for it. The car was nice but was too low for me and hard to get in and out of because of traded in my 2011 Audi A4 and id say I got a very good price for it. The car was nice but was too low for me and hard to get in and out of because of the arthritis in my right leg. The SUVs are too high for me to get into. The R- class is perfect and I love all the remedies the Benz comes with, backup camera is the coolest and of course the navigation. The sales guy jayson was great as well as the sales manager Vady. Well id say I had a great experience there. Good place to buy a real nice car, and they have tons of nice one's. Thanks again. More

One of the best dealer experiences I've every had. Came here looking for a BMW 6 series with decent mileage. What I found was a great selection of color and low mileage car to choose from. The salesma Came here looking for a BMW 6 series with decent mileage. What I found was a great selection of color and low mileage car to choose from. The salesman ersh took care of me and gave me a great deal on the purchase. I was also able to get a set of After Market Wheels on the car too! More

I recently purchased a Mercedes C-class from 21century they were very accommodating in getting me the car at the right price and out the door quick... the sales rep, and shop manager were quick and very f they were very accommodating in getting me the car at the right price and out the door quick... the sales rep, and shop manager were quick and very friendly. At the end I had to go shake the owners hand for such an amazing experience... and they have an amazing selection of cars... I would highly recommend paying them a visit... More

Was looking to get a BMW , Mercedes, or Audi, and trade in my Jeep. 21st Century has a great selection of all luxury brands, so I found a 2012 Mercedes-Benz C300 with only 9,000 miles. The price was fair in my Jeep. 21st Century has a great selection of all luxury brands, so I found a 2012 Mercedes-Benz C300 with only 9,000 miles. The price was fair, not the cheapest I've seen, but I felt comfortable because the car was immaculate! Not even a scratch on it. I had a 2011 Jeep Wrangler Sport that they gave me fair market value for, and away I went in my new Benz! Arthur was tremendously knowledgeable and courteous. I would not hesitate to recommend this dealer to anyone. More

I just wanted to share my experience with 21st Century Auto Group. Before passing judgment please read the whole email. 18 months ago my wife and I purchased a BMW X5 from there. Hours after we pulled off Auto Group. Before passing judgment please read the whole email. 18 months ago my wife and I purchased a BMW X5 from there. Hours after we pulled off the lot the check engine light went on and a SOS Malfunction light went on. I was working with the Mechanic Sammy who tried hard to fix the car. There were other smaller issues that he corrected immediately but the check engine light and other lights continued to appear. The Mechanic who was awesome to us continued to take the car in and try to fix it, but within days after we all thought it was fixed those lights continued to appear. Since we purchased a Warranty we figured we would go directly to BMW instead of going back to the dealership. What happened after that was puzzling. We found out although we did purchase the Warranty the Finance Manager never activated so we spent the next several months going back and forth with him to no avail. Finally I decided to write a letter to the owner. The owner immediately got back to us and told Sammy the Mechanic to fix whatever was wrong regardless of the cost. Sammy did everything he could but it turns out we needed a special sensor from BMW and they kept sending the wrong one. After this happed several time over a 3 month period the Mechanic went into the owner who asked me how we can rectify the situation. Our only request was if they can’t fix this car just give us a car of equal value, nothing more nothing less. From there Sammy, yes the Mechanic brokered a meeting with the General Manager. I was leery at first because I was concerned it was the same people who I felt did me wrong to begin with. But what I found instead was they cleaned house. All the Managers were different and the experience after that was actually pleasant. They showed us some SUV’s which were of equal value. During this period of time Sammy the head Mechanic walked us through the process and gave us the low down on every car we looked at. Since he couldn’t fix our original car he felt obligated to walk us through every detail on the next car and wouldn’t let us leave until he gave all the information on every car. If you had a bad experience in the past give them another try. They cleaned house and seem serious about cleaning their reputation. I would go back because I completely trust the Mechanic and new Sales Manager. I feel comfortable they would stand by the sale but that wasn’t the case when this started. I absolutely promise you I have no affiliation with them at all. They just did me right and I felt the need to express it as I did jump all over them when things were not working out. More

I really liked this dealership, the staff is nice but I think its the best simply for the prices. Best purchase I've made on a car and Ive purchased my fair share of vehicles throughout my life. Searched o think its the best simply for the prices. Best purchase I've made on a car and Ive purchased my fair share of vehicles throughout my life. Searched online, came across this car, stopped by and everything worked out great. Would I recommend it?- If you want the best bang for your buck- YES indeed! More

Any good reviews for this dealer are all fake! The owner does them himself to make it look like people are giving good reviews.. They answer NONE of your questions.. The answer to all the questions yo owner does them himself to make it look like people are giving good reviews.. They answer NONE of your questions.. The answer to all the questions you have is " You can take the car tomorrow " They REFUSE to tell you what you are REALLY paying for the car until AFTER they get your large down payment.. UN-friendly, no curtsey .... THEY TELL YOU THAT YOU GET A FREE 42 POINT INSPECTION,,, THEN THEY CHARGE YOU $2655 FOR IT!!!! --THEY WORK IT IN THE PRICE--- THEN THEY NEVER DO IT!!! BEWARE BEWARE BEWARE BEWARE!!!!!!!!!!!!!!!! DO NOT BUY FROM THESE SHIESTERS!!!!!!! More