21st Century Auto Group
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,833 reviews
Dmitry was wonderful! He responded to my email of interest on a vehicle I found online right away. He was patient, communicated with me almost daily w/o being pushy...just wanted to know what he coul interest on a vehicle I found online right away. He was patient, communicated with me almost daily w/o being pushy...just wanted to know what he could do for me. I gave myself several weeks to decide on the car. He was fine with that. In fact, he encouraged me to "do the research". He met my offer and threw in a cargo liner. I love this guy! Warren More
I was blown away at the extent to which these guys tried to help me out. Nice and friendly staff not too pushy over their sales. They really try to help their customers in any way possible. I definitely rec to help me out. Nice and friendly staff not too pushy over their sales. They really try to help their customers in any way possible. I definitely recommend this to anyone looking for a great deal on a luxury car. More
treated me with respect....it is a pleasure to write this dealer review for these guys that helped me purchase my first car with no hassle and no BS......john j, tom, mark, and boris thanks a million.....tin dealer review for these guys that helped me purchase my first car with no hassle and no BS......john j, tom, mark, and boris thanks a million.....tina More
GREAT DEALER! VERY HAPPY WITH MY PURCHASE OF 2007 MB. I WOULD RECOMEND THIS DEALER TO MY FRIENDS. DAVID WAS GREAT. FINANCE DEPARTMENT DID GOOD JOB ALSO. WOULD RECOMEND THIS DEALER TO MY FRIENDS. DAVID WAS GREAT. FINANCE DEPARTMENT DID GOOD JOB ALSO. More
I just moved to the area and I was on the market for a vehicle and at this point because of my credit I would settle for almost anything. I was shopping around on cars.com and found this great place. They vehicle and at this point because of my credit I would settle for almost anything. I was shopping around on cars.com and found this great place. They had a lot of good reviews and some bad but you can please everybody. I wanted to add my experience because it was very pleasant and easy, unlike how most new car dealers in the area treated me. I got a great deal on the vehicle and I got a reasonable rate compared to most dealers. Also to add my Chrysler is still under warranty which is a plus. I'm a satisfied customer will would highly recommend this dealer to people who really need a car and cannot get a new vehicle. I saved a lot of money Thank You 21st Century Auto Group. I was also asked to disclose the stock number to my vehicle (H241727). More
I bought my first Lexus from them recently and very happy with the transaction. The car was in the great condition and more importantly at a very good price. My salesman was Joe, he was very patient with me with the transaction. The car was in the great condition and more importantly at a very good price. My salesman was Joe, he was very patient with me and easy to deal with I would recommend asking for him when you there. I also like the service manager I think his name was Pierro. Once I picked the car I wanted the rest of the process was pretty fast. It did take a little longer than I expected to get my license plates but I still got them before my temporary expired so it wasn’t a big deal. I went there at the recommendation of my friend and after getting a car from them, I will start recommending them myself. More
recently purchased a 2006 Volkswagen Touare V6 SUV from 21 Century Auto Group and I can not be happier with my purchase. I have looked to purchase a Touare for quite a while now and happened to walk into t 21 Century Auto Group and I can not be happier with my purchase. I have looked to purchase a Touare for quite a while now and happened to walk into this place from word of mouth. It took long to get an approval from the bank, so be prepared to spend a few hours in the showroom. Miguel my salesman assured me that this is completely normal and to be patient. Once approved I was able to get the keys of my new vehicle and go home. The staff is friendly and willing to work with you, I have delt with previous dealerships in the past where I feel as though they are pushing me to purchase their cars! More
During our weird snow storm someone decided to smash into my BMW. Its rather ironic that I received my settlement from NJM before before my power was restored. I finally got my power back and shopped for a v my BMW. Its rather ironic that I received my settlement from NJM before before my power was restored. I finally got my power back and shopped for a vehicle. Although I like the fact of the high-line dealers offering low interest financing but they charge so much for their cars. It seems that you will have to pay one way or another. Well let me tell you about an amazing place, 21st Century Auto Group. I have read many reviews about them good and bad but let me tell you!!! To hell with the bad because they saved me money on my 5-series. At first I was hesitant because of the negative but anywhere you go its buyer beware, whether you purchase food, clothes, etc. I really enjoyed the experience of purchasing a vehicle from them. I got a great price on my car and they gave me a great rate. For all of those doubters out there and people that are on the market for a used high-end vehicle, many certified pre-owned comes with an average of $7,200 higher asking price ( Yes I calculated it and it was all based on local dealerships with the same car and minor variations) and they can offer you 1.9% if you are a "well qualified buyer". You can save your money and get a real rate of under 5% (I'am a well qualified buyer). So you pay less that $1,000 extra in interest which is minimal in payments over a 66 month term and save the thousands and use that for extended warranty. On top of that you can spend the rest of the money elsewhere. Go figure how all of these people can badger such a dealership, SHAME ON YOU. I wonder if these people really know they WILL spend more money on a car from another dealership. Take a look at their inventory, even if you pick a car that was recently sold and found another on their lot that was higher in price but had lower miles and one year newer, IT WILL STILL BE LOWER THAN ANY DEALERSHIP OUT THERE. The only thing I would dispute, if they have lower prices, great rates, newer vehicles, how can they survive??? In reality I don't care because I got my great deal but the only answer is their customer service. There was so many people that purchase the same day as me that was happy, I know I would refer people and plenty of others will too. More
I went to this place because it was recommended to me by my friends. My bf and I loved this place instantly. Everyone was so helpful, sweet, and knowledgeable. I was in the market to buy an Audi and I got t my friends. My bf and I loved this place instantly. Everyone was so helpful, sweet, and knowledgeable. I was in the market to buy an Audi and I got the best price. I got everything I wanted.. The car I wanted for the best price. John helped me and is nice (and also very cute). couldn't be happier. More
I am so happy that I found this dealership. I have been looking for a 3 series BMW for a long time now and I have finally purchased my dream car. The sales team is very professional and knowledgable. I a looking for a 3 series BMW for a long time now and I have finally purchased my dream car. The sales team is very professional and knowledgable. I am very happy all around. More