Reason for Visit: Service
I recommend this dealer: No
My Review of A Moore Cadillac Hummer:
I'm writing this review to warn people of the CROOKS that work at this ship. I wrote ch 9 news in search of the newsperson who helped rate Moore Cadillac and Hummer in Chantilly the #1 Body Shop in the washington DC area. I have an h1 hummer that is 6 months late on getting some work done, and is now in the shop for the second time on the same work. I've also been told that a repair for a small panel will cost $4,500 (and the manufacturer says it should be no more than $500-$1000)! I think thats a heck of way to say i'm sorry for messing up your $140,000 truck when you entrusted it to our shop to fix. Attached is a list of parts they completely forgot to replace.
I dont understand how this work was rated #1 in Washington DC area!
The manager of the shop was snide and un-cooperative when I asked for the issue to be addressed. I was told that "the truck is good enough" and "its impossible to fix and make look how it was originally" I had to go to the owner of the dealership who said it would be fixed. And now a $4,500 bill and 59 hours of work for something the manufacturer said should take MAXIMUM of 12-15 hours and roughly $1,000 to fix?!??
For heavens sake- its not even the environmentally awful truck it once was--- its runs on RECYCLED vegetable oil! The truck is actually a show truck used to promote my Vegetable oil conversions company (http://www.goMGE.com)! 30,000 people see this truck a weekend at Green type events. Hopefully Moore Cadillac/Hummer would fix it, but unfortunately 6 months have proven otherwise.
THEY WILL STEEL YOUR MONEY AND LEAVE YOU WITH POOR QUALITY WORK!
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