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Access Ford of Corpus Christi

Corpus Christi, TX

Overview
Employees
Reviews
Vehicles
4.3
2,048 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,048 reviews

May 11, 2024

Service was good quick an easy. But they didn’t rotate tires as was on service request More

by JUSTINMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

Justin, thank you for sharing your feedback with us. While I'm glad to hear that you found our service to be efficient and straightforward, I apologize for the oversight regarding the tire rotation request. Ensuring that all service requests are completed to our customers' satisfaction is a top priority for us, so it's disappointing to learn this wasn't completed. If there's anything else we can do to address this issue or if you have any other concerns, please don't hesitate to reach out to me directly. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

Helpful
May 11, 2024

We have been dealing with this dealership for approximately nine years. They have been very helpful to us, in every aspect of our vehicle. We love the service manager I believe his name is Juan. More

by Debi Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

Debi, it's great to know that you've had such a positive experience with us at Access Ford of Corpus Christi over the years. We're glad Juan has been so helpful! Thank you for your continued support and trust in our dealership.

Helpful
May 10, 2024

Amazing customer service and quick to get the job done. I would recommend to anyone needing to purchase a vehicle. They will make sure if you have any problems they will solve and take care of all your nee More

by ISALAHELIJHA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

We appreciate your positive feedback and recommendation! Our team at Access Ford of Corpus Christi always strives to provide top-notch service and ensure all customer needs are met. Thank you for choosing us for your vehicle purchase, we're here if you need anything else in the future!

Helpful
May 09, 2024

Quick, easy, and very helpful staff. Comfortable waiting area. Great coffee. Clean waiting area and restrooms. More

by JUDYEDMUNDS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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May 10, 2024 -

Access Ford of Corpus Christi responded

We're delighted to know you found our service quick and easy at Access Ford of Corpus Christi, not to mention the great coffee! We strive for a comfortable environment. Thank you so much for your review!

Helpful
May 08, 2024

The service department is great. Shaun Hudson was my rep and he gave me continuous updates which was great. More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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May 08, 2024 -

Access Ford of Corpus Christi responded

Daniela, we're glad to know Shaun and our service department at Access Ford of Corpus Christi were able to keep you updated throughout your visit. Thank you for the positive feedback!

Helpful
May 08, 2024

Great customer service, excellent staff and overall a wonderful experience. Will continue to bring my car her to be serviced. More

by BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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May 09, 2024 -

Access Ford of Corpus Christi responded

We're delighted to know you had a wonderful experience with our team at Access Ford of Corpus Christi! Thank you for your continued trust in us for servicing your car. Safe travels until we see you next time!

Helpful
May 08, 2024

I have no complaint. Ford made it right, and I will continue to buy Fords. The truck was 2 years old but 2000. Miles over the warranty the dealer said it was out of warra More

by Mary Lucy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Access Ford of Corpus Christi responded

Mary, we're glad to know that Ford took care of your warranty issue and you had a positive experience with Access Ford of Corpus Christi. We look forward to seeing you again next time!

Helpful
May 05, 2024

The service was excellent , I will be bringing every time I need to have an oil change More

by RANDY.BURTON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Access Ford of Corpus Christi responded

We're thrilled to hear about your excellent service experience, Randy! Providing top-notch service is our priority, and we're delighted that you were satisfied with your visit. We appreciate your trust in us and look forward to welcoming you back for your future oil changes. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you for choosing us!

Helpful
May 05, 2024

Adrian did a great job by ordering the parts that were needed for the repair and made the repair and had me back in my truck in a few hours. I appreciate that kind of service! More

by Travis Vollmering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez (Great Job)
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May 06, 2024 -

Access Ford of Corpus Christi responded

Travis, we're glad to know Adrian and our team at Access Ford of Corpus Christi were able to get you back on the road quickly! Thank you for sharing your positive experience.

Helpful
May 04, 2024

I was unaware they dropped Lincoln about a year ago, I took my mix in for power brake booster concern , customer satisfaction program 13N02 & it was disregarded. Didn’t even put it in the shop to confirm. More

by KareLeigh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Access Ford of Corpus Christi responded

KareLeigh, thank you for sharing your concerns and bringing this to my attention. It's important that we properly address any concerns you have regarding your vehicle, so I regret to hear about your experience. I would appreciate the opportunity to speak with you directly about any concerns you may have. Please reach out at a time convenient for you so we can discuss further details of what happened during your visit and how best to rectify the situation moving forward. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

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