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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.2
1,411 Reviews
Call Service Center (361) 792-2819

1,411 Reviews of Access Ford of Corpus Christi - Service Center

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May 02, 2024

Amazing customer service, was able to get my vehicle in a short amount of time. 100% would recommend Access Ford. More

by JUSTINSILGUERO
Recommend Dealer
Yes
Employees Worked With
Sandra Carson
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May 02, 2024 -

Access Ford of Corpus Christi responded

Justin, we're delighted to know you had an amazing experience with us at Access Ford of Corpus Christi. Thank you for recommending us and enjoy your new vehicle!

Helpful
May 01, 2024

My service advisor Adrian Rodriguez was very professional, and had great customer service. The concerns on my vehicle were all fixed in a timely manner. Overall experience was a 10/10 More

by SSoliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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May 02, 2024 -

Access Ford of Corpus Christi responded

We're glad to know Adrian provided you with top-notch service at Access Ford of Corpus Christi. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 01, 2024

They were very friendly, and called me promptly when my car was ready. Setting up an appointment was very easy. More

by JOSIEC8163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson & Marisabel Gonza
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May 02, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that our team at Access Ford of Corpus Christi was able to provide you with a friendly and efficient service. Thank you for choosing us, we look forward to assisting you again in the future!

Helpful
April 30, 2024

Customer Service at its highest LEVEL. I left feeling very Much Appreciated and Grateful with their continuous support on getting my Vehicle repaired in a timely manner. Vr Eloy More

by Eloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian ⭐️⭐️⭐️⭐️⭐️
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May 01, 2024 -

Access Ford of Corpus Christi responded

Eloy, we're so glad to know you felt appreciated and satisfied with the service at Access Ford of Corpus Christi. Thank you for trusting us with your vehicle's repair!

Helpful
April 30, 2024

Shaun Hudson was really nice and super helpful! I would definitely recommend. He continuously keeps you in the loop! More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
May 01, 2024 -

Access Ford of Corpus Christi responded

Daniela, it's great to know Shaun provided such helpful service during your visit at Access Ford of Corpus Christi. We appreciate the recommendation and look forward to assisting you in the future!

Helpful
April 30, 2024

The service rep was very helpful and courteous. He was also very helpful in letting me know the progress during my wait More

by RMS657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I think his name was adam
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May 01, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us at Access Ford of Corpus Christi! We're thrilled to hear that our service representative provided helpful and courteous assistance, keeping you informed about the progress during your wait. Providing excellent customer service is our priority, and we're grateful for your feedback. Thank you for choosing us, and we look forward to assisting you again in the future!

Helpful
April 29, 2024

Bell was so friendly and very courteous. I was astonished as to how the wait time was a little over an hour. All other dealerships that I have been to I have waited for 4 hours or more and t More

by ceg75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bell 5 Stars
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Apr 29, 2024 -

Access Ford of Corpus Christi responded

We're delighted to know that Bell and our team at Access Ford of Corpus Christi were able to provide you with a quick and friendly service. We strive for efficiency without compromising quality, so it's great to see we hit the mark! Thank you for being such a happy customer.

Helpful
April 24, 2024

Shaun is a helpful, curtious, knowledgeable, and polite service employee,had free coffe and comfortable chair to wait for oil change. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
Apr 24, 2024 -

Access Ford of Corpus Christi responded

Chris, we're glad to know Shaun provided you with excellent service during your oil change visit at Access Ford of Corpus Christi. Thank you for the shout-out and enjoy that smooth ride!

Helpful
April 24, 2024

Personal was great, yet wait time was 1 he 1/2 . I’m hoping the next time service will be better. More

by AURORAR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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Apr 25, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear that you had a positive interaction with our staff during your recent visit to Access Ford of Corpus Christi. However, we understand that your wait time was longer than expected. Your feedback is valuable to us, and we're committed to improving our service efficiency to ensure a smoother experience for you in the future. Thank you for sharing your thoughts, and we look forward to serving you better next time.

Helpful
April 20, 2024

Very well pleased with the service man. I never felt more connected to a Ford dealership. More

by LNLSERVICE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bell
Report | Print
Apr 22, 2024 -

Access Ford of Corpus Christi responded

Thank you for the wonderful feedback! At Access Ford of Corpus Christi, fostering strong connections with our customers is at the heart of what we do. We're thrilled to hear that you felt so connected to our service team. Providing exceptional service and building lasting relationships is our priority. Thank you for choosing Access Ford of Corpus Christi!

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