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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.3
1,470 Reviews

1,470 Reviews of Access Ford of Corpus Christi - Service Center

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June 06, 2024

Everyone is attentive and friendly. Shaun was super friendly and helpful. All my questions and concerns were taken care of. Hassle free visit! More

by SHORELINERS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Jun 06, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic feedback! We're glad to hear Shaun and our team at Access Ford of Corpus Christi provided a hassle-free experience. We appreciate your support!

June 06, 2024

Marisa did her job as she should. Very congenial with a grumpy old man! I don’t like your labor charges! Too high for fixed income folks. Won’t use the service department except for o More

by PAWPAW19462003
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marisa
June 06, 2024

Shaun is always super helpful, friendly and goes out of his way to make us feel welcome. More

by SLO329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Excellent company both Rudy Lerma and Diana were a pleasure to do business with. I would recommend them to anyone More

by Jeff Willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Slow service, poor communication Technicians missed Issues that should’ve been identified before conducting further services More

by Gthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns and bringing this to my attention. We strive to provide thorough and efficient service, so I apologize for the issues you may have experienced. If you'd like to discuss this further or need any assistance, please reach out. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

June 05, 2024

Helpful sales staff and very helpful service team. It was the difference in these service levels that prompted me to buy my F250 from Access instead of the Ram 2500 I was considering. Access’s servi More

by KEVINKIRKSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with any of the above people. I worked with Doug Alexander and Alex on the sale, and with Sean on the service.
Jun 05, 2024 -

Access Ford of Corpus Christi responded

Kevin, we're delighted to hear that our service team at Access Ford of Corpus Christi made such a positive impact on your decision. Thank you for choosing us and sharing your experience!

June 05, 2024

They always are very helpful when you bring your car in for service. They explain everything they are going to do. They also treat you right. Kind and courteous staff. More

by luispena1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Access Ford of Corpus Christi responded

Luis, we're delighted to hear that our team at Access Ford of Corpus Christi provided you with helpful and courteous service. Thank you for sharing your positive experience!

June 04, 2024

Access Ford is very professional in all services offered, from sales, automotive services, and customer support. I just recently purchased a 2023 F-150, this makes the 4th F-150 I have purchased from Acces More

by DONALD.MURPHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Carson / Sales
Jun 04, 2024 -

Access Ford of Corpus Christi responded

Donald, thank you for your continued support and kind words about Access Ford of Corpus Christi! We're delighted to hear that you're enjoying your new 2023 F-150. Safe driving!

June 04, 2024

Someone always asking if I've benn helped. Lead me to the right person. Everyone super nice. Service was fast. More

by EDNAYF1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're glad to hear our team at Access Ford of Corpus Christi provided quick and friendly service. We appreciate your support!

June 04, 2024

Great great perfect perfect Perfect great excellent Great job good technicians Helpfully and professional Sales person Sandra Carson 👍 More

by DONALD.MURPHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Carson, Sales 5 star rating
Jun 04, 2024 -

Access Ford of Corpus Christi responded

Donald, we're delighted to hear that Sandra and our team at Access Ford of Corpus Christi provided such excellent service. Thank you for the fantastic feedback!

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