Back

Acton Toyota of Littleton

Littleton, MA

4.4
3,682 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
Contact Dealership

221 Great Road

Littleton, MA

01460

Directions

By Type

Showing 3,682 reviews

October 20, 2016

Good experience Shopping for cars is not always an enjoyable experience.....going to Acton Toyota of Littleton was the opposite! We felt like we were in good hands a More

by HappyJM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bristol, Jack Burke
October 14, 2016

Sales Experience "IT'S SIMPLE, HONEST, AND GUARANTEED! Finally a dealer who's ad is exactly what they say - Jack Burke - exemplified this companies motto -Simple Honest and Guaranteed! My experience w More

by umpirebill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Burke
October 14, 2016

Great experience We had a great experience at Acton Toyota. Steve Kiviat was extremely helpful as was everyone else we interacted with. They were respectful of our tim More

by carbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kiviat
October 11, 2016

Best experience ever Steve Kiviat and the rest of the team have knocked it out of the park. Great deal and great service!! I'd recommend them with no hesitation! More

by jleonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kiviat
October 11, 2016

Great Purchasing Experience Very helpful sales team. Excellent experience all around. Good price. The team went out of their way to get us what we desired. Thanks again. More

by gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kiviat
October 06, 2016

Seasoned Professionals Web sales made this purchase effortless. Steve Kiviat found the Sienna model with speced options and beat quotes from every Toyota dealer contacted. H More

by lou@learningexpress.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Graham, Corey, Steve Kiviat
October 05, 2016

Rude Customer Service Rep I called on 9/16/16 and requested an oil change. I was told to come in around 3:30-4:00. I arrived at 3:45 and an older employee in the drop off bay More

by slpray5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC MOELLER
Oct 10, 2016 -

Acton Toyota of Littleton responded

My apologies for the long wait time and poor service you received while servicing your vehicle with us. We work extremely hard to ensure prompt turnaround times and exceptional customer service with every one of our customers. In your case, it’s clear we failed to do this. I would welcome an opportunity to discuss the matter and attempt to make things right for you. If you feel compelled, which I hope you do, please kindly contact me by phone or email. Respectfully, Stan Dekhtyar 978-431-5896 stan.dekhtyar@actontoyota.com

October 05, 2016

Overcharged I went to Acton Toyota to get an oil and oil filter change. I specifically told the service agent I only wanted that. He said okay, they would change More

by Meganne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Sweeny
September 30, 2016

An extraordinary representative I've been dealing with Acton Toyota for quite a few years. Never in all that time have I ever been treated with anything but professionalism, courtesy More

by neald1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wellington Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2016

Very helpful Jack was very helpful in helping me choose the car I wanted and getting all the extras that would have cost much more. Thank you More

by Jcaissey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Burke
...
144
...