Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Good experience Shopping for cars is not always an enjoyable experience.....going to Acton Toyota of Littleton was the opposite! We felt like we were in good hands a Shopping for cars is not always an enjoyable experience.....going to Acton Toyota of Littleton was the opposite! We felt like we were in good hands as soon as we met Jack Burke, our salesman. He is kind and friendly, very knowledgeable about the product, very detail oriented and thorough. He patiently answered our questions over and over and also showed us options to fit our budget plans, which lead us to buy a beautiful Certified Pre Owned car, for which we are grateful! Each employee we encountered at this dealership was top notch and we would highly recommend going there! More
Sales Experience "IT'S SIMPLE, HONEST, AND GUARANTEED! Finally a dealer who's ad is exactly what they say - Jack Burke - exemplified this companies motto -Simple Honest and Guaranteed! My experience w Finally a dealer who's ad is exactly what they say - Jack Burke - exemplified this companies motto -Simple Honest and Guaranteed! My experience was excellent - his follow through was exemplary My daughter will be looking for a new car soon - I will recommend that she speak with Jack - as I know he will listen to what she needs and fit her to the car that best fits her needs More
Great experience We had a great experience at Acton Toyota. Steve Kiviat was extremely helpful as was everyone else we interacted with. They were respectful of our tim We had a great experience at Acton Toyota. Steve Kiviat was extremely helpful as was everyone else we interacted with. They were respectful of our time and the fact that my wife was 9 months pregnant (e.g., took us around the lot in a golf cart). A few years ago we had a very bad experience with another Toyota dealership and this was lightyears better. More
Best experience ever Steve Kiviat and the rest of the team have knocked it out of the park. Great deal and great service!! I'd recommend them with no hesitation! Steve Kiviat and the rest of the team have knocked it out of the park. Great deal and great service!! I'd recommend them with no hesitation! More
Great Purchasing Experience Very helpful sales team. Excellent experience all around. Good price. The team went out of their way to get us what we desired. Thanks again. Very helpful sales team. Excellent experience all around. Good price. The team went out of their way to get us what we desired. Thanks again. More
Seasoned Professionals Web sales made this purchase effortless. Steve Kiviat found the Sienna model with speced options and beat quotes from every Toyota dealer contacted. H Web sales made this purchase effortless. Steve Kiviat found the Sienna model with speced options and beat quotes from every Toyota dealer contacted. His team could not have been more pleasant and accommodating. Thanks to Bob, Dave, Corey and the complimentary lunch. Learning Express Corp, Devens, MA More
Rude Customer Service Rep I called on 9/16/16 and requested an oil change. I was told to come in around 3:30-4:00. I arrived at 3:45 and an older employee in the drop off bay I called on 9/16/16 and requested an oil change. I was told to come in around 3:30-4:00. I arrived at 3:45 and an older employee in the drop off bay typed my name in the service computer. When I entered the waiting area there were no seats so I went into the inner waiting area. About 40 minutes later, when I assumed my oil change would be complete, I walked back to the service area. My name was gone from the screen and I sat for 20 more minutes. Finally a service employee came out and called for my husband. My name had been dropped from the service list and my car had been sitting all this time, yet to be serviced. I was upset and said I assumed it would be next in. Mr. Eric Moeller let me know very sarcastically that I would be out in about 45 minutes. He said oil changes typically take 1 1/2 hours. I always schedule a drive in and wait oil change and in my experience they take no more than half and hour. I had to wait another 45-50 minutes. I left Acton Toyota from a 3:45 appointment at 5:45. VERY POOR SERVICE AND RUDE EMPLOYEE!!!! More
Overcharged I went to Acton Toyota to get an oil and oil filter change. I specifically told the service agent I only wanted that. He said okay, they would change I went to Acton Toyota to get an oil and oil filter change. I specifically told the service agent I only wanted that. He said okay, they would change the oil and filter. When I received the bill they had done the oil change, but changed the air filter and cabin filter too, at a cost of $45 each! I did not authorize this and was shocked to see the bill reach almost $200 when all I wanted was an oil change. I believe they took advantage of me because I am a woman. I will never recommend this dealership or service center to anyone I know, nor will I go here again for their services. I have been here many times before and have worked with a different service agent and never had a problem. Extremely disappointed in the service I received. More
An extraordinary representative I've been dealing with Acton Toyota for quite a few years. Never in all that time have I ever been treated with anything but professionalism, courtesy I've been dealing with Acton Toyota for quite a few years. Never in all that time have I ever been treated with anything but professionalism, courtesy and respect. My family has purchased a number of automobiles in the last 10 years and continue to have them serviced here; even though it's about a 190 mile round trip to where we now live. In all of those years I have continued to be amazed at the quality of staff Acton Toyota has been able to attract and keep. Wellington Pereira fits that bill in every respect. I called yesterday afternoon to ask a question and now only did Wellington research it but also had a solution available and scheduled the necessary upholstery work for the vehicles next scheduled service date. In addition he went far beyond his working hours to help me get this problem resolved. He is without a doubt an outstanding representative of Acton Toyota, but more so a direct credit to Bob Moran and Glen Hoffman and quality of people they bring on board to make customers want continue to do business with this team. More
Very helpful Jack was very helpful in helping me choose the car I wanted and getting all the extras that would have cost much more. Thank you Jack was very helpful in helping me choose the car I wanted and getting all the extras that would have cost much more. Thank you More