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Acura Columbus - Service Center

Dublin, OH

4.9
1,305 Reviews

1,305 Reviews of Acura Columbus - Service Center

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July 29, 2025

Very efficient, knowledgeable; customer clearly comes first here👍Best service I’ve had with cards, hands down! More

by Escudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

I have been a customer of Columbus Acura for 10 years and they have always gone above and beyond for sales and service. I will always come back for any of my automotive needs! More

by Skyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Interested in all our concerns Very knowledgeable Warm & considerate. They follow-up on everything. I recommend Acura Columbus without reservation. More

by eddyfried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leul Mulualem Sales (BEST! )
July 24, 2025

Acura Columbus was wonderful in taking care of my vehicle after a breakdown in my travels. Clayton was my service advisor and kept me informed along the way. He was very professional and explained things cle More

by Kirsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

As a first time customer, Acura Columbus is an outstanding example of welcoming and taking care of service on my RDX. From drop off to pickup everything handled with caring for their customer. More

by sampler.chap.5o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Wow - thank you so much! Welcome! - John Connelly Owner/Acura Columbus

July 16, 2025

Great service and fast response and it’s was covered by warranty also glad they took care of my issue More

by janetsolly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Glad it all worked out! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

July 16, 2025

Pleasant, quick and friendly. My first time in. Calendar reminder was very helpful. Looking forward to my next visit More

by ed.cristofoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Thanks for giving us a try! We appreciate it. - John Connelly Owner/Acura Columbus

July 16, 2025

Always a great experience whether buying or service. Very professional and customer-focused. Won’t go anywhere else. More

by Shelts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

So nice - thank you!! - John Connelly Owner/Acura Columbus

July 16, 2025

Efficient pick up and drop off. Easy to communicate with the service team and pay easily. More

by Mturback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

I love to read that it was easy — thank you! - John Connelly Owner/Acura Columbus

July 11, 2025

Acura Columbus offers top-notch maintenance services and Clayton Prescott is a top-notch service advisor. Highly recommended! More

by MetalMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Agreed on Clay! Thanks! - John Connelly Owner/Acura Columbus

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