Zach Zeune

Columbus Acura takes customer service to a new level. . service team are professional, courteous, and prompt! . service team are professional, courteous, and prompt! More

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This is not my 1st Rodeo. Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - T Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - They always ask, explain and want approval, via phone , weblink etc - Once done, I personally have seen them work way faster than they promise it'll be ready The only concern: What I don't like is there parking lot is super scrammed I'd like a little space to move, drive and park I always have trouble in their tiny lot with new cars and no dedicated place for just service vehicles. More

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Zach is awesome. Great to have you anytime I visit the shop. Great customer service with a smile always.. Great to have you anytime I visit the shop. Great customer service with a smile always.. More

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Efficient and professional. Stated an approximate time frame. Met it. Zack was my advisor. Excellent. Stated an approximate time frame. Met it. Zack was my advisor. Excellent. More

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As usual, we arrived on time and were greeted by customer service and escorted us to the service desk. We were directed to the waiting area and service took less time than we were told. Hardly time to dri service and escorted us to the service desk. We were directed to the waiting area and service took less time than we were told. Hardly time to drink a cup of provided coffee. More

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Always excellent customer service and work. I don’t even have a Acura anymore I drive a Honda but I still have my car serviced here. I don’t even have a Acura anymore I drive a Honda but I still have my car serviced here. More

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Always thorough, transparent and trustworthy. Customer service and satisfaction seem to be central to every experience. Customer service and satisfaction seem to be central to every experience. More

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Always amazing service. They go above and beyond. I appreciate their dedication to their customers. They go above and beyond. I appreciate their dedication to their customers. More

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Great dealership! I’ve leased and purchased 4 Acura vehicles from them. Their staff is a breath of fresh air! They’re very attentive in the purchase process and very a I’ve leased and purchased 4 Acura vehicles from them. Their staff is a breath of fresh air! They’re very attentive in the purchase process and very accommodating on the service side. Without question, I’ll purchase my next vehicle from Acura Columbus! More

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This dealership always provides impeccable service. When you make an appointment, the team is ready to go into action and provide service and return your car as soon as possible. When you make an appointment, the team is ready to go into action and provide service and return your car as soon as possible. More

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