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Acura Columbus - Service Center

Dublin, OH

4.9
1,305 Reviews

1,305 Reviews of Acura Columbus - Service Center

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June 30, 2025

The staff is always thoughtful, considerate and efficient. I enjoy taking my car in for service More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

That is so nice — thank you!! - John Connelly Owner/Acura Columbus

June 26, 2025

I like the ease of scheduling the service . Lobby and shuttle facility is very helpful. More

by Amit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

I love to read this — thank you! - John Connelly Owner/Acura Columbus

June 24, 2025

My first visit for service was a great experience at Acura Columbus. I appreciate the personal attention and pragmatic approach from working with Clayton. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Welcome! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

June 19, 2025

Drive my Acura past multiple other dealers and over 100 miles to have it serviced. Larry and his staff do great work and are professional and conscientious. We trust them with our vehicle. More

by jpurtell100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

We appreciate your trust - means a lot! Glad Larry and the team could help. Thanks, John Connelly Owner/Acura Columbus

June 17, 2025

The appointment was handled in a timely manner and the staff was helpful and courteous. More

by Steinbrecher196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Good news! Thanks for sharing and the opportunity to help. - John Connelly Owner/Acura Columbus

June 17, 2025

Thank you for your professionalism, patience and thoroughness in servicing my daughter’s car. Furthermore, Acura Columbus was able to squeeze her car in at a last moment notice without jeopardizing More

by rod_golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Connelly
Jul 23, 2025 -

Acura Columbus responded

Very nice! Thanks. I am glad it worked out. - John Connelly Owner/Acura Columbus

June 17, 2025

Very happy with my recent visit for service! Zach Zuene is an excellent employee! Extremely helpful and pleasant to deal with. More

by rbutts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Agree on Zach! Glad he has been able to help. Thanks, John Connelly Owner/Acura Columbus

June 16, 2025

Probably one of the easiest and more professional experiences I've had at a dealership. More

by Barton Hacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Excellent - easy is what we want! Thanks for giving us a chance. - John Connelly Owner/Acura Columbus

June 13, 2025

Rear parking sensor clip on my Acura MDX fell into the bumper. Service department fixed it quickly no charge. Very attentive service department. More

by rufus123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

I am glad Jami, Clay and the team could help! Thanks for writing. - John Connelly Owner/Acura Columbus

June 13, 2025

The employees were polite, and the maintenance was done at the time that was quoted More

by robingammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Acura Columbus responded

Good news! Very nice of you to take the time to write. Glad Todd could help. - John Connelly Owner/Acura Columbus