Acura of Bedford Hills

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Acura of Bedford Hills:
Their service group is very competent and knowledgable, even if other dealerships (Curry) are not...they knew the warranty issues, pricing and how to fix the car the first time. Do Not go To CURRY! You may spend a little more for an Acura, but let Bedford service the vehicle. You will be remembered and taken care of, professionally.


Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Acura of Bedford Hills:
In a word: incompetent. They didn't bother to order the parts for my first appointment. Then they didn't call back when the parts arrived. For my followup appointment, they denied me service, even though the Acura emissions warranty extension I had received clearly stated I was entitled to an inspection and parts replacement. What a waste of time.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Acura of Bedford Hills:
Our salesperson knew nothing about the car, nor the condition it was in. Car was not in condition advertised. Very unpleased with the attitude they treat you with. Seemed like they were just focused on the sale, telling you any lie they could just to get you to buy the car.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Acura of Bedford Hills:
Excellent friendly service. Service advisors are knowledgeable and don't treat you like a fool. I have brought the MDX in regularly now for service for 36k miles. Even though I didn't buy the car there they treated me very well. Service department is even open on Satdruays. Thumbs up.

Was this review helpful to you? Yes | No