Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
504 Reviews of Acura of Berlin - Service Center
Sort by
June 14, 2024
Helpful dealership that does everything they can to make sure you are satisfied with their service sure you are satisfied with their service More
by Joshuar2315
Verified Customer
Helpful June 13, 2024
It was a great experience with Kieth he was very helpful very knowledgeable thank you very knowledgeable thank you More
by Wyanti
Employees Worked With
June 09, 2024
Professional and courteous service. Clean waiting area. Keith was a pleasure to deal with. Technician did a great job servicing the car. Clean waiting area. Keith was a pleasure to deal with. Technician did a great job servicing the car. More
by NCORREA1
Employees Worked With
June 08, 2024
Advisors are very nice, multiple occasions of inaccurate diagnoses from technicians causing me to spend unnecessary money. diagnoses from technicians causing me to spend unnecessary money. More
by Shamaine Savage
June 08, 2024
I recently had an issue with the oil switch on my Acura, and Jonathan Roath was instrumental in resolving it. Jonathan thoroughly explained the problem and walked me through the steps of the maintenance pro and Jonathan Roath was instrumental in resolving it. Jonathan thoroughly explained the problem and walked me through the steps of the maintenance process. His clear explanations and professional demeanor made what could have been a stressful experience incredibly smooth and easy. I truly appreciate his expertise and the outstanding service he provided. Thank you, Jonathan! More
by Andrew
June 05, 2024
I was in for B17 maintenance for my 2019 Acura RDX. Jaime took the time to explain the services that were scheduled to be done, as well as, look at the records to see if I was or was not due for anyth Jaime took the time to explain the services that were scheduled to be done, as well as, look at the records to see if I was or was not due for anything else. More
by LINDASERRAO
June 04, 2024
Service was quick they had water and gave me some time to watch better call saul. watch better call saul. More
by landinos
Employees Worked With
June 03, 2024
Great experience. I wasn’t going to buy that day, but they said the right things. Very knowledgeable and courteous. I wasn’t going to buy that day, but they said the right things. Very knowledgeable and courteous. More
by jphollister22
June 01, 2024
They provided excellent service and were so kind to me, They also went out their way and straightened my steering wheel when they didn’t have too They also went out their way and straightened my steering wheel when they didn’t have too More
by Mohamed
May 31, 2024
I have bought my car in 2017, I have done all my services here. I have had several issues over the years, but nothing this disrespectful. I had service completed yesterday after the service I went t work lat here. I have had several issues over the years, but nothing this disrespectful. I had service completed yesterday after the service I went t work later that same day. I was home today and decided to remove receipts from my car when I noticed I was missing my Jimmy choo cologne. I tried calling the store on several occasions with no success, I finally decided to drive over, I explained the situation they took my information and said Ray will be giving me a call, Ray called around 2:35pm with no sensible conclusion to my reports, I have now filed a police report awaiting response. More
by BURRELLR1
