Acura of Glendale

I bought my 2006 RSX from another dealer but have had it serviced from the beginning at Acura of Glendale. As a new car, I preferred to have a dealer service it, all the while knowing the reputation for &q serviced from the beginning at Acura of Glendale. As a new car, I preferred to have a dealer service it, all the while knowing the reputation for "excessive" charging and/or unnecessary costs that follow "dealers". My husband usually took the car in for servicing. Over these 5-1/2 years, we have been fine with the relationship. For the 80K service, I took the car in and specifically asked that the clutch be checked, noting that my husband remarks that I ride the clutch. Upon completion of the service, I was told that "Yes, the clutch is slipping" and it would cost $1,750 to replace it. In horror, I asked how much time we still had on the clutch. Manny could give me no answer. I asked to speak to the mechanic, initials "JM", who had assessed this, hoping for a remaining life guestimate and tips to refine my clutch work. (I have bragged that I can shift without a clutch knowing that is for emergencies.) Manny stammered that the mechanic was not available. I know to get a second opinion for such things and my brother-in-law is a lifelong Porsche-Rolls Royce-Mercedes Benz mechanic. He tested it himself and said there was nothing wrong with the clutch. So I blew this off as a dealer taking advantage of the "stupid female customer". Two weeks later, my husband had to leave for an IMPORTANT JOB and the car battery was dead, dead, dead! Caveat emperor, I should have asked them to check my battery, tires, wipers, and everything else for the 80K maintenance -- or at least looked at what was included in that was supposedly 80K maintenance. But I really thought such a fundamental check would have been included. I have other cars which do just that. No more Acura of Glendale for me. More

Judi Colton was the best salesperson we could have ever met. We will definitely come back again to purchase another car from her. Her knowledge of the car was amazing. She understood what we really wanted met. We will definitely come back again to purchase another car from her. Her knowledge of the car was amazing. She understood what we really wanted in our purchase and found us the perfect car. Other salespeople tried pushing us into a car that we really did not want, and when they failed to sell us a car we did not want they got bored and ignored us, but Judi listened to what we were looking for and made it happen. We love Acura of Glendale & Judi! Thank you Sydney & Jake T. More

Every aspect of my experience with Ms. Colton and my new TSX wagon was excellent. I leased my car. Ms. Colton had all necessary paperwork accurately prepared for me when I arrived at the dealership. The TSX wagon was excellent. I leased my car. Ms. Colton had all necessary paperwork accurately prepared for me when I arrived at the dealership. The car, itself, was immaculate. I was particularly impressed to learn that though my car was not on the dealer's lot, she found it in San Diego and drove it to Glendale herself. I certainly will deal with her again when I get my next car. More

They were knowledgeable about every aspect of the Car. Not just the Acura, but other leading vehicles as well. I was able to make a truely informed decision. Not just the Acura, but other leading vehicles as well. I was able to make a truely informed decision. More

I just purchased a certified 2008 TL with very low mileage. I worked with Dale in sales and Moe on the financial side. The experience could not have been better. The atmosphere was totally non-push mileage. I worked with Dale in sales and Moe on the financial side. The experience could not have been better. The atmosphere was totally non-pushy, although the negotiations were (as always) intense. There were no hidden anythings. When I first went in, I was unsure what I whether I was going new or used, and Dale took me immediately to the used to compare to the new, which I found quite refreshing. If the treatment I received is the standard there, I recommend this dealership highly. More

I bought an TL with navigation system from this dealer. It was the most extraordinary car buying experience I have ever had. I went shopping at another dealer, horrible experience. I then got quotes from It was the most extraordinary car buying experience I have ever had. I went shopping at another dealer, horrible experience. I then got quotes from a couple of other dealers via the Internet and asked the Glendale people if they could meet the price. They were straight, honest and helpful. I have recommended them to almost everyone I know. The husband/wife team who owns the dealership are hands on and care about their staff and their customers. It shows. Bravo to them for turning a cynic into a believer. And by the way, I LOVE my car, too. More

I just bought a TL and I admit, I'm pleased with Acura of Glendale. I had been to three other dealers and the "salespersons" were very push and unfriendly. I had called at Acura of Glendale and when I arrive Glendale. I had been to three other dealers and the "salespersons" were very push and unfriendly. I had called at Acura of Glendale and when I arrived there a different salesperson greeted me. They made me feel at home while they went to find my salesperson I had called. Both salespeople were knowledgable about the TL and I got a great price!!!!!!!!!! I totally recommend them!!! More

I really don't know if i'm gonna reccommend this dealership though our agent is very accommodating but still gave us a wrong information regarding maintenace services. i know they should or have bee dealership though our agent is very accommodating but still gave us a wrong information regarding maintenace services. i know they should or have been trained to at least to give info 95% correct info regarding the vehicle their selling. Well aside from that other saleman are not that helpful specially if your looking for another agent that you have spoke over the phone before going there. More

Heidi and Nelson were both a pleasure to work with. They provided me the most unique experience I have ever had with a car dealer. Although they did not have the overall best price, I felt most comfortable provided me the most unique experience I have ever had with a car dealer. Although they did not have the overall best price, I felt most comfortable dealing with Heidi. I felt that I could trust her, unlike the other dealers. She never pressured me into any decision and offered all the information that I needed. She was straight forward and I never felt that she was trying to sell me something I did not want. I have already recommended her and Nelson to several of my friends and would definitely purchase a car from her again. Overall an excellent experience. More

I am a sales manager for a consulting firm; thus, I usually don't look too highly among "quick sell" types. Heidi and Nelson were very professional, straight forward, honest, but initially couldn't ge usually don't look too highly among "quick sell" types. Heidi and Nelson were very professional, straight forward, honest, but initially couldn't get me the best price. What I realized later is that their price was honest; whereas the other dealers were doing the old bait and switch technique. I also received the best deal on my trade. Nelson really worked with my budget to make everything work out. A very good experience where I squeezed their margins, yet they still treated me very well. I will be back in 3 years when my lease is up. More