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Acura of Valley Stream

Lynbrook, NY

4.6
291 Reviews
With a showroom in Lynbrook and service and parts centers in Valley Stream, New York drivers can rest assured their auto needs are covered, thanks to Acura of Valley Stream! Our new and used car dealership has been providing for the sales, finance, and maintenance needs of drivers in the area since 1986, and we look forward to doing so for many more years to come. Having spent more than 30 years at our Long Island location, we decided it was time for a change. We’ve recently moved into a state-of-the-art facility and invite you to see our new site for yourself! Here at Acura of Valley Stream, we: Treat our customers like family Employ courteous, knowledgeable & friendly associates Have business hours seven days a week Are able to assist all of our neighbors, including those who speak Spanish Offer radical transparency We know that buying a vehicle is a major investment, but it should also be an enjoyable process. Let our family-owned and operated auto dealer treat you to the streamlined, hassle-free experience that you deserve, make your way over from nearby Garden City, NY, to see us today!
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881 Sunrise Hwy

Lynbrook, NY

11563

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Showing 291 reviews

October 18, 2024

My experience at this location was great. The Acura team was very professional and informative when purchasing my new car. More

by bkshajoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Clancy and Blake Allman
October 04, 2024

Ahmed was outstanding! ! He was knowledgeable and organized - also very kind and sensitive to how emotional it was to leave my old 2012 MDX behind for trade-in. The MDX was More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed Sarif
Oct 06, 2024 -

Acura of Valley Stream responded

Christine, It's great to hear that Ahmed was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Valley Stream!

August 18, 2024

The team was vey receptive to my needs for a new car. They addressed my questions promptly. More

by larry.finkenthal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Acura of Valley Stream responded

Thanks, Larry, for sharing your thoughts about your experience with Acura of Valley Stream. We appreciate your business and hope to see you again soon!

August 09, 2024

Ahmed was honest and helpful. He did everything in his power to satisfy my needs. He even cleaned himself some dirty spots to save us time. Highly recommended! More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Sarif
Aug 11, 2024 -

Acura of Valley Stream responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ahmed and our team, and we look forward to working with you again.

August 05, 2024

Mr J. McFadden did not lie when he called me to present an offer. . I got an appointment to come in to discuss the new lease offer. I kid you not, the hosp More

by Manon Oscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorrell McFadden, Blake Allaman, John Giamarino, Ilana Sack
Aug 05, 2024 -

Acura of Valley Stream responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 05, 2024 -

Manon Oscar responded

Mr J. McFadden, lease Manager did not lie when he called me to present an offer. . I got an appointment to come in to discuss the new lease offer. I kid you not, the hospitality was super amazing. Mr John Giamarino was awesome at explaining the deal offer. He guided all the way through and I traded in to a new 2024 Integra. The financial Director, Mr B. Allman was very caring and helpful. He gave me great advice which helped me understand clearly my options. Oh my God, Miss I. Sack takes care of Insurance. With her guidance and advice, I was able to get my insurance premium reduced. My monthly insurance bill will be from $274 to $121. I left Acura dealership Happy. I HIGHLY recommend ACURA of VALLEY STREAM!!!!!!❤️❤️😘😘

July 15, 2024

There was very nice and they know how to make the customer happy I am very happy. I choose Acura of Valleystream. More

by marcgiraud4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
Jul 16, 2024 -

Acura of Valley Stream responded

Marc, Thank you so much for choosing Acura of Valley Stream! Please let us know if we can be of any more assistance.

July 12, 2024

They gave great service very attentive trust worthy will work with them again any day More

by J3n109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payton
Jul 12, 2024 -

Acura of Valley Stream responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 07, 2024

Sarif Ahmed answered all of our questions, and was very helpful. He made the process very easy! We love our new car! More

by reginaplum
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Acura of Valley Stream responded

Thank you so much, Regina, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Valley Stream!

June 02, 2024

Great people. The salesman Steve Verga is the best salesman I have ever dealt with and I have been buying cars for 56 years and have owned 50 vehicles. More

by Robgursky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verga
Jun 03, 2024 -

Acura of Valley Stream responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Steve and all of us at Acura of Valley Stream are glad to have you as a customer.

April 22, 2024

Lousy Service! I mean very lousy service. For more than a week, I have been trying to order a tail light for my 2020 MDX. Each time I call, I get a recording that More

by Richie Bless
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Apr 25, 2024 -

Acura of Valley Stream responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Richie, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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