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Acura of Westchester - Service Center

Larchmont, NY

4.8
694 Reviews

694 Reviews of Acura of Westchester - Service Center

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September 11, 2025

Great service! I have been going to Acura of Westchester for 10 years. Tom Maxfield is a wonderful service advisor. He patiently answers any questions I may have an More

by Flo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Acura of Westchester responded

We're grateful for your loyalty over the years. Our team appreciates your kind words and looks forward to assisting with all your ILX servicing needs at Acura of Westchester.

August 26, 2025

Thomas Maxfield it the best service advisor. I have been going to Acura of Westchester for more than 20 years, and Tom is always welcoming. He goes above and beyond to meet my needs for sched More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Great customer service! !! I have been going there for 10 years and my car never had any problems More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Best service around make it very easy to deal with Give them a try next time More

by samzam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia DeMarco
August 10, 2025

Tom Maxwell was always my service rep for many many years. I have been leading with Acura of Westchester since 1997, and when Tom wasn’t there for a few years, I was very upset because nobody else trea More

by Ivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Acura of Westchester responded

We appreciate your feedback on our team's excellent service and we're happy to hear you're satisfied. Always a pleasure serving you at Acura of Westchester. If there's anything more we can do, feel free to get in touch.

August 04, 2025

Tom is the best. He alwasys goes above and beyond. His customer service is impeccable. More

by Jfizzle2753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Acura of Westchester responded

We're glad to hear you had such a positive experience with our team at Acura of Westchester. Your feedback on their customer service is truly valued.

July 31, 2025

They have great service . They have a great team. They handled time constraints perfectly . Very professional More

by Antmazzella11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Danny is great! !!! Time and patience! I will definitely call him when I’m ready to purchase again. More

by Koko
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Acura of Westchester responded

Thank you for letting us know. We're glad to hear our team made your experience worthwhile at Acura of Westchester.

July 07, 2025

The service is always great and Tom is always a pleasure to work with. And very accommodating More

by Cpeltz.2170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Acura of Westchester responded

Thank you for the kind words. Our team takes pride in providing excellent customer service at Acura of Westchester.

July 05, 2025

Thorough and trustworthy. They checked my car after another shop said I needed to replace my brakes and tires and found that I didn’t have to replace either. More

by Adey.delbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Acura of Westchester responded

We're glad our team could assist you. Thank you for trusting Acura of Westchester with your vehicle needs.

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