Advantage Chrysler Dodge Jeep RAM

Extremely disappointed with Jerry's approach when the vehicle's service was complete. Upon arrival at 8:00 a.m., I questioned Jerry and received the following responses - I needed maintenance servic vehicle's service was complete. Upon arrival at 8:00 a.m., I questioned Jerry and received the following responses - I needed maintenance service, how long it would take? . Response - "Approximately one and a half hours." - The tire pressure warning light monitoring system for the left rear tire is faulty, Response - "That’s an easy fix". - The cost of performing the maintenance service is covered by the prepaid maintenance plan (warranty) including the tires. Response - "There is no record of that." Jerry provided the vehicle checkup and explained the need for brakes and what was required and after I showed the coupons, at his request, he stated that he would apply them to the bill. One and a half hours after paying $89.43 for the service, visibly waiting outside for more than one hour with my 90-year-old mother for the vehicle and subsequently made an inquiry as to its whereabouts. Response - "It’s parked in the corner." - The vehicle’s exterior was dirty and made an inquiry, although courtesy wash was displayed on the paperwork. Response. "You didn’t ask for it." Another associate with him intervened and offered to drive the vehicle to be washed. - Whist waiting for my vehicle to be washed, we observed Jerry greeting a customer outside once his vehicle was finished, where he apologized to the customer for the wait and that his vehicle is being washed. After I followed up with Jerry on the status as I had to go to work, another co-worker, Keith, kindly volunteered to get the vehicle, dried it and apologized by making excuses for Jerry’s behavior, and upon asking if there was anything I needed, he followed up on the pressure warning light system which was not dealt with by Jerry. To add insult to injury and upon leaving the dealership three hours later, I was more than half an hour late for my work more than 32 miles away. More

DO NOT USE THIS DEALERSHIP. absolutely horrible. I purchased a brand new dodge ram and within 17 hours realized that it did not have feature which they told me it had. I brought absolutely horrible. I purchased a brand new dodge ram and within 17 hours realized that it did not have feature which they told me it had. I brought it back (17 hours later) to upgrade it to one that has the features (yes I was willing to pay more for the features). They were awful. the manager Tre Turner was rude, unprofessional, disrespectful and refused to do anything to allow me to upgrade after 17 hours. The entire purchase process was horrible but this is insane. I will be notifying local media and ensuring everyone knows what horrible dealership this is. More

The experience at Advanced Chrysler was good. The Salesman David roberts was very friendly and knowledgeable. Although I did not like the price increase at the last minute. The advertise price wa The Salesman David roberts was very friendly and knowledgeable. Although I did not like the price increase at the last minute. The advertise price was lower than the actual sale price. Management was very friendly. Speaking as an out-of-town buyer the overall experience was good. More

They always take our car in for oil change when we come in to the express lane. in to the express lane. More

Highly recommend. Honest, dedicated and excellent communicators. I left with the perfect car for me. Honest, dedicated and excellent communicators. I left with the perfect car for me. More

David was an awesome salesmen. He provided quality and professional information on the truck I was interested in. He communicated thoroughly and I would 10/10 recommend him and his He provided quality and professional information on the truck I was interested in. He communicated thoroughly and I would 10/10 recommend him and his team at Advantage! More

Very professional and helpful Enrique was excellent,i would recommend to others friends and family would recommend to others friends and family More