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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,620 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,620 reviews

March 14, 2025

Happy with the purchase, the communication could've been better, but overall the experience was good More

by daryl0409
Recommend Dealer
Yes
Employees Worked With
Shakir, Moore Ellis
Mar 17, 2025 -

Advantage Toyota Valley Stream responded

Thank you, Daryl. We're pleased to hear that you're happy with your purchase and had a good overall experience. We appreciate your input on communication, as it helps us identify areas for improvement. Your satisfaction is important to us.

March 13, 2025

Travis, was very helpful and answer all my questions and concerns. He was caring and amazing to work with. More

by NP11691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Advantage Toyota Valley Stream responded

It's fantastic to hear that Travis was able to assist you effectively and address all your questions and concerns.

March 10, 2025

I have been doing business with this dealership since 2019 and each visit I am met with courtesy, respect and professionalism. Sales manager Shermica Malcolm always wants the best for me and I've also wi More

by paranyc620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lakeem Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica (Finance Dept.)
Mar 13, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with us. It's wonderful to know that our staff's dedication and expertise have made your visits enjoyable. We truly appreciate your recommendations and look forward to serving you in the future.

March 10, 2025

Margie Bonel is a very good service staff person. She is very professional and courteous.. More

by kaya6252
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Advantage Toyota Valley Stream responded

Thank you for your kind words about Margie Bonel, Kaya. It's good to hear that you had a positive experience with her service.

March 10, 2025

My experience with the service department met all stereotypes. Promising and not delivering, not letting me know car won’t be ready for another day to reset a radio and also telling me they will get More

by MMESSNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Advantage Toyota Valley Stream responded

We're sorry to hear about your experience with our service department and the inconvenience it caused. If you had any issues, we encourage you to contact us directly. We appreciate the opportunity to have served you.

March 09, 2025

William was helpful & explained everything in detail. Excellent service Good experience for every customer Thank you More

by hollis526
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Advantage Toyota Valley Stream responded

Thank you, Hollis. We're glad to hear that William was able to assist you effectively and that you had an excellent experience with us.

March 09, 2025

The service was great,i was greeted by a service person as I entered the station and everything went smoothly…great job! More

by willie c HARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Advantage Toyota Valley Stream responded

Thank you, Willie. We're pleased to hear that you had a smooth experience and that our team made a positive impression.

March 08, 2025

Advantage Toyota is warm and inviting place. Stacy Carter is awesome .She goes out her way to listen and get you a deal that suits your need. She is simply the best. More

by gdavyten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ulloa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Advantage Toyota Valley Stream responded

Thank you, it's wonderful to know that Stacy Carter provided you with exceptional service and was able to assist you in finding a deal that met your needs.

March 08, 2025

From check in to check out. everything was seamless. Celine was professional and pleasant. My wait time was short. Everyone was nice. More

by bballmom911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Advantage Toyota Valley Stream responded

Thank you, we appreciate your kind words on Celine and our service. We look forward to welcoming you back in the future.

March 08, 2025

Very good customer services, contact call for update was professional with on time shuttle/ car service. More

by d.benoit007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We’re glad to hear that you had a positive experience with our customer service and found our communication and transportation services to be professional and timely.

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