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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,739 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,739 reviews

October 04, 2025

Good experience except for it took almost three hours to get my car back. I have gotten used to around two hours for service visits to complete. Regardless, the experience was comfortable due to the nice lo More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback, John. We're glad to hear you found the lounge area comfortable and that it helped make your wait more enjoyable. Your comments about the timing are appreciated and help us understand how we can continue to improve the overall service experience.

October 03, 2025

Throughout the process my trust was significantly eroded by the actions of various staff members. More

by E
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Femi Osewa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen O. Gibson
Oct 06, 2025 -

Advantage Toyota Valley Stream responded

It’s concerning to hear that your experience did not meet your expectations, and we understand how important trust is when working with our team. Your perspective is valued and helps us reflect on how we interact with our customers.

October 02, 2025

I set up an appointment to have my vehicle inspected. I brought the vehicle in the vehicle was received by the service department and was returned back to me finish in a timely manner More

by nguy7001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with our service department. We're glad to hear that your vehicle inspection was completed efficiently and met your expectations. Your feedback is greatly appreciated.

September 27, 2025

I am very happy with the service that I received at the dealership. This my 5th Highlander I brought from you guys More

by CD5538
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Finkelstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for choosing us for your fifth Highlander. It’s wonderful to know that you’re happy with the service, and your continued support truly means a lot to everyone here.

Sep 29, 2025 -

CD5538 responded

Advantage Toyota Valley Stream always has excellent service and great customer care. I will see you when am ready for my six Highlander.

September 27, 2025

Everyone treats Everyone with respect They are very pleasant The waiting is comfortable Is entertaining with television, coffee, beverage, snacks, You can see what they doing to your car while yo More

by sara.enid0633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lakeem Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for your wonderful feedback and for sharing your experience. It's great to hear that you enjoy the comfortable waiting area and amenities, and that our team's friendliness makes each visit special. We're truly honored to be your preferred dealership and appreciate you making the trip from the Bronx to see us.

September 26, 2025

Samuel was great. Very honest and to the point. He was great as a representative. I would recommend him as the person to contact if they are buying a Toyota. He walk u More

by bpitamber1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation 1
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your experience and for highlighting Samuel’s dedication and professionalism. It’s wonderful to hear that you felt well-guided throughout your visit and that Samuel made the process clear and comfortable. Your kind words and recommendation mean a lot to the team.

September 26, 2025

From this last experience, the staff was great as usual. The only issue I have is the amount of reminder calls or text I receive for my appointments. I only need like 1 or 2 More

by RONALDHINDS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for highlighting the positive experience you had with our staff. We appreciate your thoughts on the appointment reminders and understand that receiving too many notifications can be overwhelming. Your input is valuable and helps us continue to improve the service we provide.

September 23, 2025

Service is great but I waited 6 hours for my car to be ready - from 10am to 4pm More

by Suezqxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your feedback. We're glad to hear you appreciated the quality of our service, though we understand how frustrating a long wait can be. Your experience is important to us, and your comments help us continue improving for our valued guests.

September 23, 2025

Margie Bonel is a valuble asset to this center. There was a specific issue with my vehicle and she went out of her way to help identify the problem with my car. I will definately be back because More

by alfee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and recognizing Margie’s dedication and integrity. It’s wonderful to hear how much you appreciated her honest and attentive approach while addressing your vehicle’s needs. Your feedback means a lot and helps us continue to provide the kind of service our customers value.

September 22, 2025

Great service you be in and out and they do good work on your car More

by KEVINDAWSON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Advantage Toyota Valley Stream responded

Thanks for the great review! We’re glad to hear you had a smooth experience and that the team provided quick, quality service on your car. We appreciate your support and look forward to helping you again!