Advantage Toyota Valley Stream

Service I called in on Tuesday at 3:30 PM to get some help because I had just discovered that my passenger side rear light was out. They took me in immediate I called in on Tuesday at 3:30 PM to get some help because I had just discovered that my passenger side rear light was out. They took me in immediately and within an hour the rear light was changed and the front light also, because that had gone out and I hadnt known it. The bill came out less than the original estimate. I felt good and safe to drive again! More

Service It was a very pleasant experience. I was a walk in customer who was there for my first service. The friendly, welcoming staff was appreciated. It was a very pleasant experience. I was a walk in customer who was there for my first service. The friendly, welcoming staff was appreciated. More

Great service From the moment I drove my Rav4 in, to the time I drove away there was nothing but friendly and extremely helpful service. This was my first time at A From the moment I drove my Rav4 in, to the time I drove away there was nothing but friendly and extremely helpful service. This was my first time at Advantage Toyota Service and will not be the last. Travis was terrific, as I had a few questions, and all were answered. Thank you Advantage. More

Quick, easy & pleasurable I have been searching for a new vehicle for the last month and a half. I went to over 7 dealerships and each one left me with a disgruntled spirit. I I have been searching for a new vehicle for the last month and a half. I went to over 7 dealerships and each one left me with a disgruntled spirit. I wasn't sure what vehicle I wanted to go with when I began this search; however, each dealership tried to force me into what they saw as an ideal vehicle for me and were rude and aggressive trying to get me to make a commitment and put money down on a sale. Well--after doing more research online, I decided the only vehicle for me was a 2014 FJ Cruiser, Trail Teams Special Edition. I went on my computer and found a few dealerships with this vehicle in stock, as only 2,500 were made this past year. I went to a dealership in the Hudson Valley and we began to work numbers on the purchase. They were aggressive, giving me lines that were clearly lies and the sales manager was a total joke. I've had experience with cars and knew how to make this work but didn't want to deal with the usual dishonest dealership. Well--needless to say, I worked numbers with them and didn't make a deal. I had to go to LI to visit family and decided to call Advantage Toyota to see if their FJ was still in stock. From the first phone call, I came to realize this was a different experience. The representative on the phone was patient, kind and attentive. She made an appointment with me for the car and gave me a $200 coupon off the deal (which I actually forgot to use I realize as I am writing this, it clearly says use at time of deal so if you get it USE IT) The next day, I went to Advantage. I was greeted once I came in and they put me in touch with Shana Harrison. Upon meeting Shana, her presence was warm, welcoming and to my surprise after all of the miserable visits NOT PUSHY! I told her I was interested in the FJ, she asked why. She wasn't just out to push me for the sale. She wanted to make sure that I knew everything about the car and had clearly considered all of my options. It was good because it made me think about it to. The vehicle was brought in about 15 minutes after we chatted and we went for the test drive. She was great about being personable and we had a great conversation and my choice was confirmed. Then came the time to talk numbers. I wanted to get the car the next day, but didn't make it known right away. Shermica, the sales manager, was involved her and Shana presented the first set of numbers. It was too high for my goal (rolling in negative equity from previous car and paying out right). Well--they asked what my goal was, and we talked. No pressure and no forcing, open dialogue. This was the first time, other than once in the past that it was a dealership of people genuinely concerned about making the vision a reality. Well.... after twenty minutes of painter, we made a deal! I picked up my vehicle the next day and it was awesome. Delivery was easy, everyone in the dealership was kind and attentive. The vehicle was explained to me and before I could even fully inspect its cleanliness, Shana drove off to have things she wanted differently cleaned done. It was amazing! Signing the paperwork was simple and easy. They didn't try to change any of the deals or numbers as some places do. Everything was open and honest--it was friggin, awesome! I drove away, content. However, I left a tablet in my previous vehicle. I called and Shana found it right away the next day and left it for me to pick up. It's became clear to me with the interaction then and when I picked it up, Advantage Toyota is about selling cars and building a family. I feel like a member of their crew and when I get my next vehicle, Toyota is clearly an awesome choice and Advantage the only place to do business with. If you want honesty, simplicity, old-school business morals and good coffee--- Advantage is the only choice for you. More

Professional Accommodating Service I was a walk-in since my Driver window Suddenly stopped working. They let me know the wait time which I was willing to wait for. They were wonderful s I was a walk-in since my Driver window Suddenly stopped working. They let me know the wait time which I was willing to wait for. They were wonderful staff. More

postal employee Mr.Daniel Solis is very knowledgeable person. He knows what he's doing and very friendly. I recommend him for promotion and I will recommend this deal Mr.Daniel Solis is very knowledgeable person. He knows what he's doing and very friendly. I recommend him for promotion and I will recommend this dealership to my friends. More

dont by from this dealer. they lie. When I came in today the potential buyer the price we agreed to was refused. What is the reason that the agreed upon price was rejected and I was lied When I came in today the potential buyer the price we agreed to was refused. What is the reason that the agreed upon price was rejected and I was lied to. You guys have advertised that you give fair prices but if so, why was the agreed upon fair price rejected?Rudy was equally as boisterous and unprofessional in her behavior as well as he was in his appearance More

To My Advantage Advantage Toyota is a great place to take my car for service. Always a comfortable, pleasant experience. Everyone is friendly and they keep you knowin Advantage Toyota is a great place to take my car for service. Always a comfortable, pleasant experience. Everyone is friendly and they keep you knowing what's going on with your vehicle while you are there. Coffee and bagels are good too. More

Excellent Customer Service The service was excellent, as Shana continually helped me throughout the process of leading a new car. She made sure my experience was as wonderful as The service was excellent, as Shana continually helped me throughout the process of leading a new car. She made sure my experience was as wonderful as it was and made the process go as fast as she could. She was also one of the most helpful and nicest representatives I've seen and/or dealt with. More

I came to have my car inspected My service representative was very helpful because he tried to make me save time and money by making me aware that I had another month before the insp My service representative was very helpful because he tried to make me save time and money by making me aware that I had another month before the inspection was due. More