
Airport Honda
Alcoa, TN
Filter Reviews by Keyword
By Type
3,217 Reviews of Airport Honda
Honda 2017 My salesman JB was very easy to work with and the service department is great but unfortunately I can't say the same about the manager of airport Hond My salesman JB was very easy to work with and the service department is great but unfortunately I can't say the same about the manager of airport Honda and the finance department. I would recommend this dealership for service. More
Great experience Bruce was very helpful in helping us find the right vehicle for our teenage son. The experience could not have been any better. We highly recommend bo Bruce was very helpful in helping us find the right vehicle for our teenage son. The experience could not have been any better. We highly recommend both Bruce and the dealership. More
Great Experience This was probably the best car buying experience I've ever had. Bruce and Brett answered all of my questions and allowed me as much time as I needed t This was probably the best car buying experience I've ever had. Bruce and Brett answered all of my questions and allowed me as much time as I needed to test drive and look over vehicles. Never felt pressured. More
Great dealership! We had a great experience purchasing our new vehicle here. All the sales people were incredibly welcoming and knowledgeable. They have a large selecti We had a great experience purchasing our new vehicle here. All the sales people were incredibly welcoming and knowledgeable. They have a large selection of Hondas. Their website is easy to use, and they respond back very quickly with sales quotes. More
Would not go back. Certified cars are really not looked over carefully before they go on the lot...not really certified. Had we not found the problems, they would not h Certified cars are really not looked over carefully before they go on the lot...not really certified. Had we not found the problems, they would not have been repaired. Tires at 40 percent, wheel covers, scraped, pin-striping coming off, windshield had damage. Inside of car is fine. Did not want the car after we drove it from Honda to Farragut; I realized I preferred the CRV. I wanted to change it afterward, but they would not do so without extra money including a restocking fee. Their policies are not customer friendly. They did repair some of the things, but would not consider replacing the car. Our salesperson was very considerate and very helpful, but he does not have the power to do much but go back and forth to a higher-level person. I would never go back to Airport Honda to purchase a car. The General Manager called us a week after purchase, as we had complained about not being able to return the car or change it. We appreciate his call, but he did not help at all. My suggestion: if you ever go in to sales, don't put any money down to hold it overnight; Make sure you drive the car all day before you purchase it. Have a mechanic look at it before you buy. If they won't let you do that, WALK AWAY. More
Enjoyable experience They were fair and honest Jeffrey took the time to show me all my options all the available car is in my price range and went the extra mile with me They were fair and honest Jeffrey took the time to show me all my options all the available car is in my price range and went the extra mile with me More
Love airport Honda Airport Honda has a great selection and made the process easy and we were able to negotiate a price within our budget. We would highly recommend the Airport Honda has a great selection and made the process easy and we were able to negotiate a price within our budget. We would highly recommend them. 😁😁😁😁😁😏 More
Easy and painless! Great customer service! Worked with deal and not all day process. I was scared to go to a large car dealer but he made me feel comfortable with whole Great customer service! Worked with deal and not all day process. I was scared to go to a large car dealer but he made me feel comfortable with whole process and excited about my car!!! And when I came back next day with financing he even took my car to the service department to make a minor adjustment for me! More
2017 Fit Lx I bought my first car 2 days ago from this dealership. Let me say that the process could not have been smoother. A great vehicle for a great price. Bu I bought my first car 2 days ago from this dealership. Let me say that the process could not have been smoother. A great vehicle for a great price. Buy your Honda here! More
Purchase of a 2017 Honda Accord Hybrid I recently purchased a 2017 Honda Accord Hybrid from Airport Honda. JB Baerns assisted with the sale and did a good job. He has been very responsive s I recently purchased a 2017 Honda Accord Hybrid from Airport Honda. JB Baerns assisted with the sale and did a good job. He has been very responsive since the sale helping me with questions and a few items. I would recommend JB and Airport Honda. More