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Al Spitzer Ford
Cuyahoga Falls, OH
637 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 637 reviews
August 25, 2025
Spitzer worked with me on scheduling. My appointment change the date quickly and responded perfectly highly recommended.Thank you My appointment change the date quickly and responded perfectly highly recommended.Thank you More
by Brian
Employees Worked With
August 25, 2025
Had a good experience at spitzer ford in Cuyahoga Falls. Steven Cooper was informative, helpful. Steven Cooper was informative, helpful. More
by Krisjeromy
Employees Worked With
August 15, 2025
Great place David Roughley was my sales man and he did a great job getting me just I needed in a new car. I have used Spitzer for years and service is just as great. I would recommend David and Spitzer ford great job getting me just I needed in a new car. I have used Spitzer for years and service is just as great. I would recommend David and Spitzer ford to all my friends More
by Crail1440
August 11, 2025
Great process! Everyone working was super helpful and informative. Lots of inventor and found my car asap Everyone working was super helpful and informative. Lots of inventor and found my car asap More
by kianamack23
Employees Worked With
August 04, 2025
My business partners and I greatly appreciated the extra effort and the patience and time you took with us and that you gave us time to find funding for the vehicle of our dreams. Max and Al Ford Spritzer h effort and the patience and time you took with us and that you gave us time to find funding for the vehicle of our dreams. Max and Al Ford Spritzer helped us make a dream a reality, so thank you for the great experience and if we ever need another vehicle we know where to go, Al Ford Spritzer. More
by rosewithering
Employees Worked With
Max Katila
August 02, 2025
Manager was great help and my sales person Cooper. Both went above and I thank you Both went above and I thank you More
by dmeans2008
August 01, 2025
Excellent, fast service. Good atmosphere.Special thanks to Corey Graham. Very professional and friendly. Highly recommend 👍. Good atmosphere.Special thanks to Corey Graham. Very professional and friendly. Highly recommend 👍. More
by Vagarshak Kuyumchyan
Employees Worked With
Corney Graham
July 19, 2025
Cooper did a great job finding us the perfect car! We would recommend him for sure ! We would recommend him for sure ! More
by meidl
Employees Worked With
July 18, 2025
Always friendly--taking their time with you--going over what is done with your car what is done with your car More
by FordBronco
Employees Worked With
July 12, 2025
One star because 0 is not an option. I have given this dealership the benifit of the doubt since 2020 when they were unable to diagnosis my Ford Flex issues and left me no choice but to I have given this dealership the benifit of the doubt since 2020 when they were unable to diagnosis my Ford Flex issues and left me no choice but to trade it off for a different vehicle. Dealership has gone from mediocre service to absolutely poor performance. No phone calls or updates from service. I had to call to get updates. In the end it took two days to diagnosis, no loaner vehicles and they expected me to pay $9.2K to fix two known Technical Service Bulletion related issues, one for CDF transmission issue and the other the for the widely know cam phaser failures. Extended warranty went out 2 months prior. Feeble attempts to provide any customer satisfaction or service. I recommend staying as far away as possible from this dealership. Too bad I really liked my truck and Ford's amenities, but proven unreliable mechanically not once, but twice More
by Ddeboo
