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Al Spitzer Ford

Cuyahoga Falls, OH

4.6
591 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 591 reviews

April 19, 2024

Coop was a great salesman I told him what I was looking for and he found the up grade I was looking for. He helped get all things that was needed to get me on the road. The service department took care of More

by Rebeccalovejoy1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Coop , James Newton
Apr 19, 2024 -

Al Spitzer Ford responded

Thank you so much for your positive review, Rebecca! We are always here to provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future. Safe travels until we meet again!

April 15, 2024

Cooper was very frielndly and professional. He went above and beyond to help me with my truck purchase. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper
Apr 15, 2024 -

Al Spitzer Ford responded

Congratulations on your new vehicle, Mike! We are thrilled that Cooper could provide you with 5-star service. Please do not hesitate to let us know if there is ever anything more that we may help you with.

April 11, 2024

Jon Baird did an excellent job working with me. He answered all my questions and any concerns about purchasing the vehicle that I was interested in. He went up an beyond making everything a smooth More

by Tbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Baird, Customer Service
Apr 11, 2024 -

Al Spitzer Ford responded

Thank you so much for your amazing review! It's wonderful to know that Jon provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

April 09, 2024

My salesman Steve Cooper listened to what I was looking for and delivered the deal I was happy to sign More

by keith.b.hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Cooper, Tim Dauterman
Apr 10, 2024 -

Al Spitzer Ford responded

Hi Keith, We are happy to hear that Steve provided you with A+ service during your recent visit. Thank you so much for your positive feedback and we look forward to your next visit!

March 27, 2024

Steve cooper was awesome and quick with getting me my new car, will see again More

by Andrewkotouch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven cooper
Mar 28, 2024 -

Al Spitzer Ford responded

Andrew, Thank you so much for your positive review! We are glad that Steve could be of great assistance to you, and that your recent experience working with him did not disappoint. Congrats on the new ride!

March 22, 2024

Steven Cooper was very helpful with our purchase of a 2024 Edge. He located the vehicle we wanted at a nearby dealership,had it prepped and ready in a day. With the help of Patrick Zanko & Aaron Walsh I More

by JGL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Cooper,Patrick Zanko,Aaron Walsh
Mar 25, 2024 -

Al Spitzer Ford responded

Thank you so much for your wonderful review and recommendation! We are so appreciative of the opportunity to work with you, and thrilled that Steven, Patrick, and Aaron took great care of you. Congratulations on your new vehicle! Safe travels until we meet again.

March 13, 2024

Jaden Hescht did a great job finding the right vehicle for us to test drive and the sales manager, Matt Urbas, worked hard to find exactly the car we wanted. There was no pressure, just a good deal, good More

by Karen
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaden Hescht, Matt Urbas, Aaron Walsh
Mar 14, 2024 -

Al Spitzer Ford responded

Hi Karen, Congratulations on your new car! Jaden and Matt greatly appreciate the opportunity to work with you, and to provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review and recommendation! Safe travels.

March 08, 2024

The guys at spitzer were amazing and extremely helpful! They worked so hard to make sure I got into a vehicle and left with a vehicle and got me into a beautiful Honda HRV with only 29k miles! I can’t than More

by Aholona0130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Zdesar Aaron Walsh
Mar 08, 2024 -

Al Spitzer Ford responded

Thank you for taking the time to share this excellent review! We are happy to hear that Gary, Matt, and Aaron was so helpful throughout your experience. They will be delighted to know how greatly you valued their assistance! We wish you the warmest congratulations on your new Honda, and will be awaiting the opportunity to work with you again. Safe travels, and enjoy!

March 02, 2024

Matt and Gary are the definition of customer service. Matt ran every possible scenario to get me to a price point I was confident with for a new Ford Bronco. While Gary hand delivered the vehicle to my h More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Matt Urbas + Gary Zdesar
Mar 04, 2024 -

Al Spitzer Ford responded

Thank you so much for your wonderful review, Aaron! We are honored to have had the opportunity to work with you, and thrilled that Matt and Gary could provide you with the quality service that you so much deserve! We warmly congratulate you on your new Ford Bronco, and wish you the safest of travels- on behalf of the entire team!

February 22, 2024

Devon Stahl was outstanding! He clearly communicated the whole car buying process which made me very confident in my purchase! Next time you buy a car ask for Devon! More

by kayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Gander
Feb 26, 2024 -

Al Spitzer Ford responded

Hi Kayla, Thank you for leaving Devon this positive review! We are so glad that he took great care of you and made your experience with us as smooth as possible. We greatly appreciate the opportunity to work with you. Congratulations on your new vehicle!

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