Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Alexandria Toyota

Alexandria, VA

Overview
Reviews
Vehicles
4.5
578 Reviews
Call Dealership (703) 684-0700
View Awards

3750 Jefferson Davis Highway

Alexandria, VA

22305

Directions

By Type

Showing 578 reviews

June 11, 2024

They are considerate and aim to please. Been going 45 years and purchased 3 cars! More

by suehenriquespayne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Kirby, Chris Hazzard
Report | Print
Helpful
June 04, 2024

I take my 2010 Corolla to Alexandria Toyota and always have good service. The service folks are friendly and upfront with needed repairs and costs. More

by pirateskigirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Everyone was great
Report | Print
Jun 05, 2024 -

Alexandria Toyota responded

Thank you for taking the time to let us know how we did! We are thrilled to hear your visit was up to your standards and we appreciate your loyalty. Take care and we look forward to seeing you next time!

Helpful
May 28, 2024

Alexandria Toyota provides excellent customer service, always thorough and explaining everything they plan to do and when completed everything they have done. I have total confidence in their service depa More

by bbrewer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
May 29, 2024 -

Alexandria Toyota responded

Hello, Thank you for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 23, 2024

Jim Brotherton, definitely will use his service again. Honest, respectful and by any means not being pushy. Humble and definitely understand what my preference is More

by Eswid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
Report | Print
May 25, 2024 -

Alexandria Toyota responded

Eswid, we are so pleased you enjoyed your visit to Alexandria Toyota!

Helpful
May 02, 2024

Above and beyond the call…fixed 2 issues vice 1…saved time and heartache in repairing safety recall issue on transmission and making 2d key fob More

by robertruark52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
May 03, 2024 -

Alexandria Toyota responded

Hello Robert, thank you; we appreciate your feedback!

Helpful
April 30, 2024

Jaime Cardona and the sales team did a great job in finding me a 2024 Camry XLE for lease, very happy with the car More

by edavidluria
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jaime cardona
Report | Print
May 02, 2024 -

Alexandria Toyota responded

Hi Edavidluria, thank you so much for your positive comments about Alexandria Toyota!

Helpful
April 29, 2024

He is not explaining well to us, when I bought the Toyota rav 4 xle there is no duplicate key and no floor mat in the floor More

by Nenita Sagum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam, Jim Brotherton
Report | Print
May 02, 2024 -

Alexandria Toyota responded

Hi Nenita - we tried calling you to address your concerns. We are very sorry to hear of your frustrations. Please call us at 703-684-0700 and ask for Laura at your convenience.

Helpful
April 29, 2024

Very nice group to work with. Great people. Very pleased with my new truck. If your looking for a good car buying experience in the DMV this is the place you wanna be. More

by bsotero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Artis, Jim Brotherton
Report | Print
May 01, 2024 -

Alexandria Toyota responded

Hello, thank you; we appreciate your feedback and hope you are enjoying your new vehicle!

Helpful
April 15, 2024

My car is regularly serviced by the Platinum Team. They do a fantastic job, especially Technician Sterian Tuluceanu and Service Writer Jenny K.. Thank you! More

by Diane T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterian Tuluceanu, Jenny Kirby
Report | Print
Apr 17, 2024 -

Alexandria Toyota responded

Hello Diane, thank you; we appreciate your feedback!

Helpful
April 13, 2024

great team, great service. very customer oriented. every person I dealt with was knowledgeable and helpful. More

by james76collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Simpy, Caesar, Jim Brotherton
Report | Print
Apr 16, 2024 -

Alexandria Toyota responded

Hello James, we appreciate you taking the time to leave us this feedback.

Helpful
1
2
...
58