Read Reviews All American Ford in Old Bridge

All American Ford in Old Bridge

All American Ford in Old Bridge

3698 US Highway 9
Old Bridge, New Jersey 08857


Sales: (800) 916-0699
Service: (800) 913-0692
Parts: (800) 897-5781

Manufacturer: Ford

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 412 reviews

4.9

4.9 out of 5

424 lifetime reviews

All American Ford in Old Bridge

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Certified: All American Ford in Old Bridge

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, All American Ford in Old Bridge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About All American Ford in Old Bridge

We understand that purchasing a vehicle is one of the larger decisions you will make. It is critical to work with a Dealership that you can trust from the beginning. All American Ford has been earning customer's trust & business for over 15 years. We know that you, the customer is the most important part of everything we do, and that is reflected in how we do business. We don't just want you to buy a vehicle from us, we want you to become part of our family and buy the rest of your vehicles from us. In earning that business we offer a customer service experience that will be above and beyond your expectations. As the largest Ford Dealer in the Northeast we are able to offer the best selection, the best deals, and the best customer service. That is why our customers come back to us again & again. Once you visit the dealership you will see we are professionals who are committed to our family, friends, and future customers. We encourage you to visit us and see the difference All American Ford has to offer.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Drinks
Automated Car Wash Free WiFi
Cable TV Instant Financing
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Vending Machines

jwr6048
5/21/2013 9:30:54 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dayna GallDayna Gall
Peter SchultzPeter Schultz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of All American Ford in Old Bridge:

I had a great car buying experience with Pete. He made the process very pleasant and stress free. The model, color, and accessories that I wanted we're not immediately available , so he went to work and found it for me. The car arrived early and came with the right features. Dayna was also very helpful. I will return to All American as long as Ford keeps making great product. Thanks Pete

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dhansen
5/20/2013 8:56:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephen KayeStephen Kaye
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of All American Ford in Old Bridge:

The sales rep was very helpful in helping me find the car (suv) that I was looking for. He treated me with the utmost respect and seemed to go out of his way to ensure that I was getting what I wanted. On the test drive he made sure that I felt comfortable behind the wheel. the longest part of the process was the financing but all in all I am very pleased with my purchase. I was also quite pleased to find out that I received some features that were not initially explained to me. all in all the experience was quite positive and I have already recommended two of my co-workers to this dealership and almost talked my daughter into obtaining another ford. My husband is also planning on making a return trip this year for a vehicle of his own.

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Labournurs
5/20/2013 7:39:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ramy ElsaftyRamy Elsafty
Michelle MarinoMichelle Marino
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of All American Ford in Old Bridge:

The BEST experience ever!!! I thought I would be painful, not at all! Best selections, prices and customer service! Thanks Michelle Marino!! Remy, the floor manager, very kind and courteous! Thank you!! Mike, thanks for the remote starter!!! I love it!!! And for the young lady that helped me with the Ford sync, you are very computer savvy thanks!!! The finance dept. was great! got me the best financing available!!!Thank you all at
Old Bridge Ford!! I will be back an recommend all my family and friends!!!

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mikey388
5/20/2013 4:56:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dayna GallDayna Gall
Joe GerminoJoe Germino
Joe PostorinoJoe Postorino
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of All American Ford in Old Bridge:

Everyone Knows that buying a new car is usually a nightmare. With All American Ford of Old Bridge, It's the complete opposite! Everyone there is extremely friendly and very helpful. I walked in knowing what I was looking for and Joe Germino helped me every step of the way. He worked with me to get my payments to where I wanted to be. I honestly was not planning on walking out with a new car today but thanks to Joe, I walked out not only with a new car, but a very happy customer. Dayna assisted me as well with getting my Sync account setup. She was extremely knowledgeable and friendly! Joe P. from finance was also great to work with, very patient in going over all the paper work and making sure I knew what I was signing. I would recommend this dealer to anyone looking for a car due to the friendliness alone but also because they care!

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zotollo
5/20/2013 10:14:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank PediFrank Pedi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of All American Ford in Old Bridge:

I have been leasing Ford vehicles from All American Ford (Old Bridge) for many years. I recently returned a leased vehicle and leased a new 2013 Ford Escape. My experience with this dealership, as always, was excellent.

I have previously dealt directly with Joe Pedi and have only positive reviews for him. However recently was the first time I dealt directly with Lease Return Manager Frank Pedi. He has many responsibilities, however the fact that he chose to assist me himself without directing me to a general sales person was greatly appreciated. Five-Stars for every aspect of the transaction. I was extremely impressed with not only his knowledge of the vehicles he was showing me, but he also explained the entire process and throughout the day made sure I was comfortable. I was very satisfied with the price and taking possession of the vehicle at the end of the day went very smoothly. I would definitely recommend Frank Pedi, and the dealership in general, to all my family and friends. Thank you Frank (and Joe) for all your help.

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trufusion
5/19/2013 7:16:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sara DonniniSara Donnini
Jon ZoisJon Zois
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of All American Ford in Old Bridge:

Sarah Donnini was lovely to work with over the phone and internet. She presented us with many options and eventually set us up with Jon from all American Ford. At the lot with Jon, we spotted the car that we wanted, unfortunately it was on the show room floor, so Jon said "no problem, I'll move it out for you". We ended up purchasing the car as he pleasantly and patiently helped us work through the process.

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Smallhou
5/19/2013 11:36:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michelle MarinoMichelle Marino
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of All American Ford in Old Bridge:

It was a great buying experience with All American Ford, especially with Michelle Marino. We were impressed by her professional knowledge about the car we purchased (Ford Fusion SE). She was also very patient and answered all the questions we had. We also appreciated there was a kid room inside the dealership, which keeping our 3yr old daughter very happy when we were doing all the paper works.

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robgladd
5/16/2013 8:24:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michelle MarinoMichelle Marino
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of All American Ford in Old Bridge:

My buying experience was awsome, Michelle answered all my questions, she knew the vehicle very well. Dr Tom did a very good job offering option that fit my needs very well. Chris made it all happen with out any issues.

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Renrank
5/16/2013 8:01:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin HirshKevin Hirsh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of All American Ford in Old Bridge:

I can not even express what an amazing experience I have had with this dealership. They have completely bent over backwards to make me happy. From the moment I walked in the door, they treated me like their number one priority. They definitely know how to treat a customer right, which doesn't happen all that often in this day and age. I would not hesitate to recommend All American Ford to anyone interested in purchasing a vehicle. Thank you, Kevin...and the rest of the team. You've won a customer for life!

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KaseySharkey
5/16/2013 5:34:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin HirshKevin Hirsh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of All American Ford in Old Bridge:

I will only buy a car from All American Ford. There service and my overall experience was wonderful. My husband was a Sergeant in the marine corp and he said the only thing he wanted was a truck. All American Ford made that happen in 1 day and they were so great that we decided to buy our second car from there. Kevin Hirsch went above and beyond to show me how to work my new car. My husband and I just had a new baby and me being a little absent minded due to having a newborn and lack of sleep. I forgot my appointment to get the autostart installed. Thomas from that department called me and said don't worry about. Can I pick up your car and I will install the autostart when I'm done I will bring the car back. The staff at All American Ford in professional and courteous. I highly recommend this dealership.

Kasey

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