My Review Of All American Ford in Old Bridge:
I had been shopping for a 2008 - 2010 Ford Explorer V8 which are hard to come by. I first visited All American Ford of Old Bridge around July 2011 and met Chuck Boyle. They didn't have any V8's on the lot at the time, but I test drove a V6 model with Chuck and he took his time and showed us a good test drive route. I had searched a few other dealers over the next few months and nobody had the right combination of vehicle/price/features I was looking for. In early Janury 2012, I saw a good 2010 Explorer V8 come online at All American Ford. I called the internet sales dept to schedule a test drive, and as soon as I gave my name, their system associated me with Chuck. The vehicle did have a blemish (minor accident) on the carfax report, but the dealership priced the vehicle accordingly, and the Internet Sales department told me about it up front, so points awarded for honesty. I went to look at the vehicle that night, and then again in the daylight a couple of days later. Both days Chuck was very patient, knowledgeable, and helpful while we really looked the vehicle over and took it out on the road. Best of all, while he's personable, he didn't try to use too many "lines" like so many salesmen do. Nor did he try and push too hard to sell me on a V6 model or another vehicle type. It was great having a salesman that knew the product well. [I had a salesman at another Ford dealer tell me that they did not make a V8 Explorer in 2010. Chuck knew that Ford did, but that they were a somewhat rare model.] Even after the sale, Chuck spent some time with us before we drove off showing us all the features of the vehicle, especially the SYNC system. He assured us that he's there if we have any questions after the sale, and I'm sure that he is.
My only complaints about All American are that one gentleman in the warranty department provided me with some innacurate information about the balance of the vehicle's warranty (Chuck took care of it) and that the dealership took a looong time to get me the plates, registration, and title. A few weeks for the registration and plates, and over a month for the title - a little slow considering the dealership charges nearly $300 in "Dealer Processing Fees". My temp sticker was nearing expiration! For comparison, a few years ago, James Toyota took only 1 week to get the plates and registration. During the time it took All American to get all my paperwork, I (who am not a professional in the car business) managed to sell my old car, turn in the plates, transfer the title to the new owner, and help him obtain new license plates - faster than All American, and I didn't charge him $300! All in all a minor complaint in the overall transaction - that's a dealer issue, not Chuck. Just feel like that was money wasted - next time I'll let the dealership know that I'll handle the titlework myself to save some time and money.
Overall, my buying experience for a 2010 Ford Explorer with Chuck Boyle at All American Ford was a positive experience. I got a great vehicle at a reasonable price and feel like Chuck and the dealership are very reputable. To sum up, Chuck Boyle is an excellent salesman at a good dealership, and I wouldn't hesitate to go back to Chuck for my next purchase. I would highly recommend him as well as All American of Old Bridge.
Was this review helpful to you?