All American Ford in Old Bridge

Dealership is a friendly place. Sales staff is very nice and helpful. Mark was very helpful he took the time and explained and answered all our questions and helpful. Mark was very helpful he took the time and explained and answered all our questions More

Personal one on one service is positive. My repair experience was not a good one. It took entirely too long, 48 days, to get my vehicle fixed. I was told there is an issue with the parts catalog lea experience was not a good one. It took entirely too long, 48 days, to get my vehicle fixed. I was told there is an issue with the parts catalog leading to an incorrect part arriving and longer repair wait. From a customer standpoint the first time in a Ford, the overall experience has quite a bit of room to improve. I ended up escalating my issue to Ford Customer service out of sheer frustration. Even then, there were times where the messaging from Ford customer service was completely different than I was getting from the dealership service team. Not my place to figure out gaps between dealership and car maker. But there is an issue that needs attention for the benefit of the customer experience. More

Wonderful Experience Joe, Frank, and Miguel provided wonderful service. Everyone jumped in to make issues right. I would recommend anyone shopping for a Ford to check th Joe, Frank, and Miguel provided wonderful service. Everyone jumped in to make issues right. I would recommend anyone shopping for a Ford to check them out. More

We have been super satisfied customers of All American, more like family, for years. Sales and Service no one is better in New Jersey. All other dealers should be so good and follow their model more like family, for years. Sales and Service no one is better in New Jersey. All other dealers should be so good and follow their model More

Very great personalities and personable crew! The team did what they could to put me into a new car. I absolutely appreciate how honest and hardworking they are. I truly felt like I’ve known them forever. did what they could to put me into a new car. I absolutely appreciate how honest and hardworking they are. I truly felt like I’ve known them forever. I know I will always be taken care! More

Everyone is very professional, not to long of a wait, waiting room is nice and clean, I never had any complaint past couple of years since I have been dealing with them waiting room is nice and clean, I never had any complaint past couple of years since I have been dealing with them More

I love my F-150. It’s a great truck. Service department is very friendly. I always look for Ryan he’s excellent. Thank you Ryan thank you Old Bridge Ford is very friendly. I always look for Ryan he’s excellent. Thank you Ryan thank you Old Bridge Ford More

Taken promptly at appt time. Amy was friendly, courteous and professional, knew service i needed n recall, suggested winter wipers which completely slipped my mind as the originals were showing wear, and th and professional, knew service i needed n recall, suggested winter wipers which completely slipped my mind as the originals were showing wear, and the service was done in amazing time More

I came in with questions about the 2020 Ford Explorer and the differences between the 2014. This dealership was very professional and answered all my questions. the differences between the 2014. This dealership was very professional and answered all my questions. More

I was very happy with the service I received at All American Ford. I was also happy with the cost. Karen was very accommodating and very polite. American Ford. I was also happy with the cost. Karen was very accommodating and very polite. More