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All American Ford in Old Bridge

Old Bridge, NJ

4.7
1,458 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,458 Reviews of All American Ford in Old Bridge

January 14, 2020

Hassle free We were given Ali's name from friends of ours that had leased trucks from All American in the past.And, we are glad that they did. Ali was not pushy, More

by sac021669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miele, Ali Balal
Jan 15, 2020 -

All American Ford in Old Bridge responded

Thanks for your review! We love reading "hassle free".

January 12, 2020

Not trust worthy It’s amazing whenever I take my cars for repairs and everything goes well I get the feedback review, but if the wait is too long or too expensive I ne More

by Unhappy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Thalor
Jan 13, 2020 -

All American Ford in Old Bridge responded

Unhappy12, this is an absurd review. First off, let us know your name and contact information so we can at least look it up in the system and look up what happened. Second, while we have changed review processing vendors in the past, we always email or text a review request AUTOMATICALLY. It's done through the help of a vendor and we cannot control who gets one and who doesn't. We ensure it is sent to every customer, regardless of experience. We're proud to be one of the few dealerships around us that does that in full transparency. Third, it is impossible to "sneak in" a $3,000 warranty in. Not only would it have been discussed in great detail, but you signed papers confirming it and then you paid for it. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we are very proud to be a full transparency dealership and there is nothing sneaky that we do. Please reach out to our Customer Relations Manager, Kimberly, at 732-242-0479 or kimberly@aafordnj.com with any further comments, questions or concerns.

Jan 15, 2020 -

Unhappy12 responded

I bought an Ford F-150 in 2016 and the 6 year warranty was NEVER discussed with me. I was appalled when I went home and saw it in the contract. It’s the truth whether you believe it or not. I’m sure if you ask Jamie he’ll deny it, but it’s 100% true. I have my wife to back it up. As far as reviews are concerned I only get an email for review when my wait time is reasonable. I waited over three hours for a simple oil change but was never emailed to review. Why not? Another time I got a simple brake job the service person tried selling me brake parts I didn’t need. Never get an email for review on that one either. I’m not giving you my name. From this point going forward I’ll find another ford dealership. Hopefully they’ll be more up front

January 11, 2020

Thank you Jamie and Geroge for helping us in getting our 2019 Ford Edge!! First time buyer’s and very nervous. But we felt so comfortable with your help. We have a amazing car!!🙏🏼😇👍🏼 More

by Otiliagonzalez
Recommend Dealer
Yes
Employees Worked With
Jamie Thalor, George Villafane, Jillian Chlebowski
Jan 14, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words! Enjoy your 2019 Ford Edge! No reason to ever be nervous here :-). We hope to see you for your first complimentary maintenance.

January 07, 2020

Honest and professional team. I expressed exactly what I wanted and the price that I was willing to pay. They delivered exactly what was discussed and for the exact price. There were no hidden fees, they di More

by Levine175
Recommend Dealer
Yes
Employees Worked With
Peter Tuerack, Joe Germino, Chris Savino
Jan 14, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars and kind words! There are no hidden fees here EVER! We pride ourselves on being one of the few full transparency dealerships in the state.

January 07, 2020

All American Ford in Old Bridge is great. This is my 5th vehicle leases from them and I am very pleased. Gennaro the leasing manager is straight forward and listens to you when dealing with the numbers. More

by adj79Nova
Recommend Dealer
Yes
Employees Worked With
Nick Savino, Greg Miele, Alyssa Ferrono, Gennaro Paolillo, Mark Amato
Jan 14, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars and kind words! We'll be here when you're ready for your 6th lease!

January 07, 2020

They worked real well with me I was in and out. They were able to give me the rate that I was looking for and answered any questions I had about the vehicle More

by shawn.okeefe98
Recommend Dealer
Yes
Employees Worked With
Jamie Thalor, Tommy Klingenberg, Brooke Ancona
Jan 14, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars and kind story!

January 06, 2020

Excellent customer service! Would highly recommend this team! All of the staff is fantastic; they really listen and work with you! Buy your car here! From working with the sales department, Claudia, Frank More

by michaelconnaughton10
Recommend Dealer
Yes
Employees Worked With
Scott Giaraffa, Claudia Melo, Frank Pedi
Jan 14, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars and kind words!

January 04, 2020

This is the second car I’ve purchased from all American Ford. I was always very happy with Their service. My experience last night was very pleasant and Claudia Melo Was excellent. I think I’m going to be More

by Jeep068
Recommend Dealer
Yes
Employees Worked With
Claudia Melo
Jan 14, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars and kind words!

January 04, 2020

Purchased a used explorer and had a great experience. They had a knowledgeable sales force, were patient and very low pressure. Wonderful customer service experience. More

by BlueOddy
Recommend Dealer
Yes
Employees Worked With
Stephen Kaye, Greg Miele
Jan 14, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars and kind words about your pre-owned experience!

January 02, 2020

Great service from Peter and Scott in leasing the new SEL ESCAPE. And a very nice dealership. I would recommend All American Ford to friends and family. More

by James.Burke
Recommend Dealer
Yes
Employees Worked With
Peter was great in helping us lease the car., Scott Giaraffa, Jennifer Pezet
Jan 14, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars and kind words!

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