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All Star Nissan

Denham Springs, LA

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5 Reviews

27700 Juban Road Bldg 3

Denham Springs, LA

70726

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Showing 5 reviews

December 11, 2023

I was scammed at All Star Nissan and contacted once by the general manager who then never called me back as he said he would. I filed a claim with the better business bureau and All Star won’t respond to More

by bslaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Friendemic Reputation, Nissan CustomerCare
Dec 18, 2023 -

All Star Nissan responded

Despite your dissatisfaction with the repair on your 2018 Nissan Kicks, our records confirm the work was completed as agreed, except for the declined induction service. We offered to inspect your vehicle again when you reported ongoing issues, but you declined. We invite you to bring your vehicle and any evidence supporting your allegations for us to validate your concerns. Sincerely, All Star Nissan reviews@allstarautomotive.com

October 27, 2023

The service department is fraudulently charging customers for changing out parts that they say are bad and then not changing them, which is FRAUD! My Nissan was having issues so I brought it in. They told me More

by bslaw
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Friendemic Reputation
Nov 02, 2023 -

All Star Nissan responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Service Department. Can you please contact us at your earliest convenience? Sincerely, All Star Customer Care reviews@allstarautomotive.com

Nov 02, 2023 -

bslaw responded

The General Manager knows about the situation and I was told I would receive a call back on Monday, which never happened….

May 16, 2023

A boat a brand new Armada Nissan platinum 2023 500 miles CAN'T accounted for MANAGE say he'll give me 3 old changes I told him I don't won OLD change. I want a new vehicle, the manager at Kia and Nissan d More

by Action Jackson L.A.I.P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anderson / Mike Canales GM, Friendemic Reputation
May 18, 2023 -

All Star Nissan responded

Hello, Your satisfaction means a great deal to our Sales Team and the opportunity to talk about your 2023 Nissan Armada Platinum and the feedback provided would be greatly appreciated. Please reach out directly so we can discuss this further. Thank you for your time, Sincerely, All Star Customer Care reviews@allstarautomotive.com

January 27, 2022

Your Nissan service center in Denham Springs,LA NEVER has fresh coffee OR WATER available to their waiting customers!!! while their vehicles are being serviced…. What can be done to correct this situation! More

by jeinbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JErwin
July 12, 2021

Jacob Beason found the perfect used car for us, and Jeremy Martin handled the paperwork, together making our car purchase a seamlessly pleasant experience. When it's time to replace our other car, that More

by tangiv_s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacpb Beason, Jeremy Martin
Apr 29, 2022 -

All Star Nissan responded

Thank you for sharing your experience. We at All Star Nissan are happy that you enjoyed a seamlessly pleasant dealership experience working with our Sales Team. Congratulations on your new vehicle. We look forward to helping with any future needs.