Read Reviews Ancira Volkswagen

Ancira Volkswagen

Ancira Volkswagen

6125 Bandera Road
San Antonio, Texas 78238


Sales: (210) 231-4219
Service: (210) 681-2300
Parts: (210) 681-2300

Ancira Volkswagen
Manufacturer: Volkswagen

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 410 reviews

4.9

4.9 out of 5

448 lifetime reviews

Ancira Volkswagen

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Ancira Volkswagen

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ancira Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ancira Volkswagen

Stop by and check out our full lineup from Beelte, CC, Eos, Golf, GTI, Jetta, Passat, Routan, Tiguan, Touareg, as well as VW Certified vehicles. We are your VW of San Antonio-Boerne-Alamo Heights-Austin-Corpus Christi-Laredo dealership.

Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Ancira Volkswagen, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.

Ancira Volkswagen Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Ancira Volkswagen service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and Service Department in the automotive industry.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: Closed

Sunday: 11:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: Closed

Sunday: 11:00 AM - 3:00 AM


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Sunday: 11:00 AM - 3:00 PM


Our Amenities

Cable TV Free Coffee
Free WiFi Parts Store
Customer Lounge Area Television
Drive-In Service Vending Machines
Express Service

davidjimenez
4/4/2013 10:59:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony Corey
Sean Galligan
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ancira Volkswagen:

I had a great experience with Sean Galligan, he went above and beyond to help me get into my new car!
I had looked mostly at used cars because I thought buying new wasn't an option, but the awesome folks at Ancira worked with me and I left that night, not expecting to buy, in my first brand new car.
Antony Corey went also went above and beyond to get a misunderstanding taken care of in an effort to provide outstanding customer service.

I would absolutely recommend both these guys to anyone looking at a new Volkswagen.

I'm already looking forward to my next new Volkswagen!

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 4/7/2013 12:19:30 PM

Thank you for the wonderful review on Sean and our Volkswagen sales team in San Antonio.

Darrell Dixon
VP of Ancira Volkswagen

Twitter
VWjet
3/18/2013 12:50:03 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark VillarrealMark Villarreal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ancira Volkswagen:

I was very satisfied with the experience. I felt my salesman gave excellent customer service, was friendly and professional, and really sold me on the Volkswagen brand. He found a great car to meet my needs.

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 3/19/2013 12:27:33 PM

Thank you for the great review on Mark and our Volkswagen sales team in San Antonio.

Darrell Dixon
VP of Ancira Volkswagen

Twitter
VWAGFN8813
3/16/2013 8:33:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Teresa CarpenterTeresa Carpenter
Odie DominguezOdie Dominguez
Joe MejiaJoe Mejia
Mark VillarrealMark Villarreal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ancira Volkswagen:

Just purchased my 6th VW, the third from Ancira VW. I've purchased other brands over the years from various dealers but the first thing that made my exprience great the first time and keeps me going back to this dealership was that they made me feel important much like the treatment at BMW or Mercedes. The entire staff makes one feel as if it's all about the customer from the reception, through sales, finance and service. Joe Mejia, Mark Villareal, Theresa Carpenter Odie Domingez are the names I remember unfortunately. The sales have been honest and hassle free, the service dept. never disappoints. In the past I've hated the purchase routine, the back and forth of hours of haggling and the sales person doing their best to take me for a ride. Well Ancira VW make the customer's needs the focal point, plenty of honest communication that keeps the consumer informed and in mind years after a purchase. This place is like family, that's why my family keeps going back. Visit Anicira VW if you want "Das Auto"

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 3/17/2013 12:42:58 PM

Thank you for the great review on our Volkswagen sales and service team here in San Antonio.

Darrell Dixon
VP of Ancira Volkswagen

Twitter
burgerchuckles
3/15/2013 1:02:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sean Galligan
  • Customer Service:

    2
  • Quality of Work:

    2
  • Friendliness:

    4
  • Overall Experience:

    2
  • Pricing:

    4
  • Overall Score:

    2.8

My Review Of Ancira Volkswagen:

Had to stop for gas to make it home because they left me on empty. Also they didn't take they inventory sticker off. Poor

Was this review helpful to you?    Yes | No

Twitter
iarzac
2/15/2013 9:58:43 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Odie DominguezOdie Dominguez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ancira Volkswagen:

Ancira is one of those few dealrships where you are treated like family... Over the years I've bought all of my cars from them and when I service them I look forward to seeing my service advisors... I reccomend them to all of my friends, and Ancira always makes me look godd with great value and service!

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 3/17/2013 12:42:10 PM

Thank you for the great review on our Volkswagen sales team here in San Antonio.

Darrell Dixon
VP of Ancira Volkswagen

Twitter
hbrooks
1/7/2013 9:52:42 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne WhitworthWayne Whitworth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ancira Volkswagen:

After having dealt with a sub-par dealership (in a different city) for two years, it was wonderful to finally experience again what a Volkswagen dealership is supposed to be. Everyone was so kind, sympathetic to my plight, and willing to help in any way they could. I couldn't say enough wonderful things about Wayne Whitworth in the service department and how he finally helped to fix my car appropriately. Thank you Ancira.

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 1/7/2013 2:52:08 PM

Thank you for the wonderful feedback on Wayne and our great Volkswagen service team.

Darrell Dixon
VP of Ancira Volkswagen

Twitter
sarah.rubey
12/31/2012 7:53:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Zachary JacksonZachary Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ancira Volkswagen:

I originally visited the dealership to have my '06 Jetta worked on. After I realized it more expensive to fix than it was currently worth I made the decision to trade it in. Zach was my sales man and was extremely helpful and patient with me (especially considering I did not start the day planning to buy a car). He explained my options and was understanding of my budget and did not try to push me into something I couldn't afford. We spoke through email and over the phone about what I wanted and he had options waiting for me as soon as I got there. It was easily the most pleasant car buying experience I have ever had and I will definitely recommend that all of my friends visit Zach at Ancira Volkswagen as well!

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 1/3/2013 1:55:00 PM

Thank you for the wonderful feedback on Zack and our Volkswagen sales team.

Darrell Dixon
VP of Ancira Volkswagen

Twitter
CzarinaL
12/28/2012 11:26:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike DuniganMike Dunigan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ancira Volkswagen:

My experience with Mike was excellent! He was very informative and really listened to what I wanted. At first I had my heart set on a Jetta Hybrid. But after Mike showed me the Jetta SEL, I knew that that was the car for me. Also, it didn't hurt that I got a great deal. By far the best experience with a car dealership. Thank you very much!

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 12/28/2012 12:08:31 PM

Thank you for your great review on Mike and our Volkswagen sales department.

Darrell Dixon
VP of Ancira Volkswagen

Twitter
lhavekost
12/22/2012 10:01:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Teresa CarpenterTeresa Carpenter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ancira Volkswagen:

I had brought my new passat tdi in for an initial inspection and noted two items of concern. To my surprise the dealer wanted to keep my vehicle overnight to see if the engine ticking sound was more pronounced on cold mornings. They provided me with a 2013 loaner passat. I must say I have never experienced such friendly service or as thorough an inspection to ensure there were no defects.
I must say that Ancira Volkswagen provided me with the best service experience of my life. Keep up the great work as it will surely provide you with repeat customers like me.

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 12/27/2012 12:26:59 PM

Thank you for the wonderful feedback on Teresa and our Volkswagen service department.

Darrell Dixon
VP of Ancira Volkswagen

Twitter
Lcarche
12/21/2012 10:02:46 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne WhitworthWayne Whitworth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ancira Volkswagen:

Wayne took care of my Jetta even without an appointment. I stopped by after damaging a wheel, because I knew you would take care of it. It is important to have the service you provide and keep it going.

Was this review helpful to you?    Yes | No

Response From: Ancira Volkswagen
Added: 12/27/2012 12:26:22 PM

Thank you for the great feedback on Wayne and our Volkswagen service department.

Darrell Dixon
VP of Ancira Volkswagen

Twitter

Reviews 11-20 >>