Ancira Volkswagen

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Victor, James

My Review of Ancira Volkswagen:
Too bad I didnt come to this website to check for dealer ratings before buying from Ancira. They took forever to send the PO to my financing company. The salesman I worked with prefers to use text messaging as the primary form of communication! Spent a whole day trying to get the PO becuase their fax machine was broken. Never returns calls once you make the deal. The day I was supposed to pickup the car, I was told (again using a text message) that the window tint could not be done because the guy who does window tints didn't show up. My finance company had already faxed over the payment so I couldnt pull back from the deal. One week out, took delivery of the car and still couldn't get the tint done and I've already paid for it. Called the salesman's manager and told him about the whole experience. He merely promised to set it up for next week. Wish I could return the car and buy it from another dealer. Deal with Ancira at your own risk!

Added comments.

The manager eventually called back and paid for the tint. Changing the ratings.

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