Anderson Ford Lincoln

We were pleased at the effort put in by the staff to help us make our goal of an acceptable monthly payment. We were pleasantly surprised to have a cup of coffee waiting for us when we arrived to pick up us make our goal of an acceptable monthly payment. We were pleasantly surprised to have a cup of coffee waiting for us when we arrived to pick up our new vehicle. Although we have been Ford drivers for a long time, our friends were right when they said how much they liked doing business with this dealer. More

This review concerns Anderson Ford/ Mazda in Lincoln, Nebraska. From the owner, Mike Anderson, sales manager, Ray Soto and salesperson Jordan Adams, you could NOT find more knowledgeable, honest, hardwo Nebraska. From the owner, Mike Anderson, sales manager, Ray Soto and salesperson Jordan Adams, you could NOT find more knowledgeable, honest, hardworking and friendly people in the car business. The dealership is clean and new. They (especially Jordan Adams) go out of their way to do 2, sometimes incompatible things at other dealerships. They make a "reasonable" profit, while I "pay" a reasonable amount for the new car or SUV or crossover or Truck. Service after the sale is also great at this dealership. This is why I keep coming back to Anderson Ford / Mazda for my new vehicles. Qualified Employees, Honesty, Inegrity and Fair Pricing are what come to mind. What more can you ask for! More

I was quite impressed with Jim and the team at Anderson. They were friendly, courteous, helpful and very honest to work with. I was a long time Honda owner and had done a great deal of research before comi They were friendly, courteous, helpful and very honest to work with. I was a long time Honda owner and had done a great deal of research before coming into to explore leasing a Fusion. Jim helped guide me through the process and help me select the perfect car. My only feedback is for Ford and not Jim. The Microsoft Sync technology could use a cheat card for voice commands as it takes me awhile to learn them. Otherwise Jim was very very helpful here - thanks again. I look forward to driving my new Ford Fusion! Sincerely, Jason L. Petersen More

This is seriously the best new buying experience I have had. I went in at 9:30 in the morning with the intention of just test-driving a vehicle because I had to be to work at noon. Well, I did not make it had. I went in at 9:30 in the morning with the intention of just test-driving a vehicle because I had to be to work at noon. Well, I did not make it to work at noon but I was there by 1:30 and had a new car to drive. He did everything he could to get everything done in a timely manner. Hope he is still there in 3 years when I trade in! Thanks, Kris. More

We needed to trade our truck in for a vehicle we could better afford. We were greeted with smiles and dedication to help us. They found us a good car with payments we could make. We were treated with res better afford. We were greeted with smiles and dedication to help us. They found us a good car with payments we could make. We were treated with respect and kindness. The help we got was far and above the experiences of other dealers. Marvin Dinsmore was a most pleasant man and so was everyone at the dealership. Times have certainly changed for the good. The manager was also very involved and helpful. Thanks Anderson Ford! And Marvin Dinsmore! More

Wow! My entire new truck purchase experience could not have been any better. The entire staff was noticeably polite, and courteous throughout the entire process. I’m from Omaha, but a friend had told me h have been any better. The entire staff was noticeably polite, and courteous throughout the entire process. I’m from Omaha, but a friend had told me how easy Anderson Ford was to deal with and told me to call them. I am so glad I did. Starting with their website, I quickly found one or two trucks of interest, looked at the actual window sticker with options, then made a quick phone call to set an appointment. The sales team (Gregory Gilliand and Bob Fausset) were polite, professional, honest and direct. They greeted me at the front door and then walked me back to one of their heated/lighted show bays. Greg explained and demonstrated all of the detailed package features. Test drive was relaxed. Greg really knew the F-150 details. Best pricing was quickly negotiated, without any long drawn out pressure drama. The Finance Manager (Kyle Olinger) helped me understand the extended warrantee trade-offs and made the paperwork painless. After the sale, Greg taught me all of the stereo navigation system features and synced my cell phone contacts with the in-dash computer. Before the final handshake, the General Manager (Ray Soto) introduced himself and spoke with me a bit. He wanted to get my direct feedback on my entire experience. I can really tell they all sincerely cared about my business and purchase experience. I felt very valued as a customer. To summarize: A stress free, hassle free, fair priced, knowledgeable, professional, and caring dealership. More

I had contacted Anderson Ford about a Ford Raptor that they had on their lot. They had told me that it was sold, but if I wanted to come and look at it I could. I drove 60 miles to go and look at the truc they had on their lot. They had told me that it was sold, but if I wanted to come and look at it I could. I drove 60 miles to go and look at the truck before I decided to buy. After I drove all that way, no one wanted to help me. The lady at the front desk had no idea what type of truck I was there to look at, so she paged a salesman. He came to the front and we explained to him that we wanted to see the Ford Raptor. He stated it was sold and he didn't know if they even still had it. He said if they did it would be in the back. He started to walk off and we stopped him asking if it was there and we wanted to see the inside if we had to come back for the keys. He told us "I don't even know if that thing has keys" and walked off leaving us standing. We drove to the back and looked at the outside of the truck. No one ever did help us. We really liked the Raptor, and since no one would help us there we took our business to Beatrice Ford. Even after a 120 mile trip to a dealership to Anderson, we were not "good enough" to help. I will never go back to Anderson Ford and will only do my business at Beatrice Ford, where at least I am treated with respect! More

We have had repeated negative experiences with this dealership and will not be back. There is a gamey and untruthful method of sales. We were told several things about invoice, mark up, interest rate dealership and will not be back. There is a gamey and untruthful method of sales. We were told several things about invoice, mark up, interest rates, trade-in, etc. that were simply not true. There is high pressure and quick price changes. In the past we have been given false information about a leased vehicle and ended up taking quite a hit when we turned it in despite keeping it at low miles and in pristine shape. Today we found Sheridan Mazda in Council Bluffs and purchased a car the same day. It was a wonderful experience...actually the best I.ve ever had in a dealership. It is worth the drive. Meanwhile, we learned that we don't have to put up with shabby business practices here in town. Buyer beware!!!!! I have to add that the sales person who helped us this last time was nice, but likely thwarted by management and coersive policies and procedures. More

I've had two separate experiences with this dealership. The first was when I had some emissions work done under warranty to my Taurus. When I picked up the car it ran worse than when I dropped it off. I The first was when I had some emissions work done under warranty to my Taurus. When I picked up the car it ran worse than when I dropped it off. I took the car to another Ford dealer who discovered that the tech who serviced my car at Anderson's had neglected to securely reconnect the wire to the number one spark plug. For this I was charged $50. When I complained to Anderson the best they could do was a coupon for a free oil change. Fast forward 5 years later when I purchased a new Taurus (my previous one was purchased at a different Ford dealer). After being told by the sales department that my payments would be no more than a certain amount I was very upset to find out that the figure had been misquoted and that the actual payment amount was $5 more than originally quoted. Had it not been for my wife urging me not to make a scene I would have taken my trade-in and walked. A few weeks later the business manager called telling me that since my trade in had been a leased vehicle I would be receiving a refund of my lease deposit and that I was supposed to sign it over to them. I looked at my sales contract and found no such requirement. Needless to say, I kept the refund. I will not do business with this dealer again and have urged many of my friends and acquaintances to steer clear of them More