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Anderson Nissan

Anderson Nissan

629 Brevard Road
Asheville, North Carolina 28806


Sales: (866) 201-6385
Service: (866) 201-6385
Parts: (866) 201-6385

Anderson Nissan
Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 78 reviews

4.9

4.9 out of 5

80 lifetime reviews

Anderson Nissan

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Certified: Anderson Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Anderson Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Anderson Nissan

At Anderson Nissan of Asheville we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present new 2012 & 2013 Nissan models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Altima, Frontier, Titan, Xterra or Versa? We will do everything it takes to get you that model equipped with the features you desire.

If you are in the market for a used car in Asheville, look no further! At Anderson Nissan of Asheville, we stock a large amount of high quality used cars to serve the Asheville region. We are proud to have pre-owned vehicles ready for you to test drive today.

We will also help with auto loans in Asheville and lease plans too. Our auto repair and car parts departments at Anderson Nissan of Asheville can help get you back on the road as quickly as possible.

Please visit Anderson Nissan of Asheville at 629 Brevard Road and let us show you all of the Nissan services we offer.

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Express Service Free WiFi
After Hours Drop-Off Free Coffee
Shuttle Service Free Drinks
Children's Play Room Parts Store
Pet Friendly Rental Car Service Onsite
Cable TV Television
Customer Lounge Area Vending Machines
Drive-In Service

tmcgahee
5/15/2013 3:18:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck SimmonsChuck Simmons
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Anderson Nissan:

Overall great experience!! I have recommended all of my friends and family! I am forever a Nissan girl as long as Chuck Simmons is on staff!!

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Response From: Anderson Nissan
Added: 5/16/2013 1:56:11 PM

We appreciate you leaving us this review. We are very pleased to hear you received such praise-worthy service from Chuck! We hope your new purchase lasts you well into the future. If you have any other questions or need anything else please do not hesitate to stop back in or contact us at the dealership. Find us on Facebook and Twitter for additional deals and content. We'll see you next time!

Sincerely,

Don Woodruff
General Manager

Twitter
baustin14
5/1/2013 2:28:46 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam ClawsonAdam Clawson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Anderson Nissan:

We were 800 miles from home and experienced a transmission problem. We drove to Anderson Nissan very gingerly and stopped, unannounced, for help. Adam suggested it was likely a computer glitch (which it was) and had it repaired in about an hour at a very reasonable price. Our drive back to New York was uneventful. Thank You!

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Response From: Anderson Nissan
Added: 5/2/2013 7:03:47 PM

We love hearing from happy customers! Thanks so much for sharing your experience and leaving a 5-star review. I'm happy to hear that your vehicle was well taken care of and that our staff provided got you back on the road quickly. Thanks again and have a great day!

Regards,

Don Woodruff
General Manager

Twitter
Gru4life
4/23/2013 5:40:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark ClampittMark Clampitt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Anderson Nissan:

Excellent customer service. They worked hard to insure we got a car. We would definitely recommend this dealership and Mark Clampitt to our friends and family.

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Response From: Anderson Nissan
Added: 4/24/2013 7:48:12 PM

We appreciate the kind words, wonderful rating, and recommendation. We at Anderson Nissan like to ensure that all of our customers walk off the lot feeling confident and satisfied with their purchase. It's terrific to know that this was the case for you! Mark will be pleased to hear about this great review. For coupons from the service department, please follow us on Facebook and Twitter.

Sincerely,

Don Woodruff
General Manager

Twitter
angeliramirez
4/19/2013 11:42:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert SmithRobert Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Anderson Nissan:

Interested in Kia Forte Coupe, Ford Focus SE, Mazda 3, and the Chevy Cruze all 2013's I went to 4 different dealerships before going to Anderson Nissan. I never even considered a Nissan.The first dealership was a Ford dealership and not only did no one come out to greet me, I walked the whole lot (30 min)before actually going into the building to ask for help. I then waited 15 min for a salesperson to help me and he made me feel like a was interrupting his day. So I left on to the next which was a Mazda dealership. This time not one person talked to me. I asked for a sales person and was told one would be with me when one was available. Well 45 min later I was still left walking alone. Very fustrated at this point I went to a Kia dealership. Well I was greeted before I even parked. Sales person was extremely pushy and tried to put me into a car that I didnt even like. The mananger came out and wanted me to do a credit app before even test driving a vehicle. I thought to myself this is a Kia dealership not a Mercedes dealership. Upset, and wanting to leave the dealership they bombarded me and wouldnt let me leave. I had it with dealerships at this point.. Next day I went to a Chevy dealership. Wow.. let me tell you. They tried to put me into a base model Cruze not the Top of the line model I wanted. They gave me every excuse to put me into that 2012 model mind you, I wanted a 2013. While in their showroom, on their TV was a commercial for Anderson Nissan. I saw a commercial for the 2013 Nissan Sentra. While waiting for the Chevy salesperson to come back I got up and took off.....

Long story short lol, my experience at Anderson Nissan was awesome. My salesman Robert Smith was very knowledgable on their products and not once was any one pushy. I test drove several vehicles before making my choice. They made me feel welcome and that I actually was somebody not just another customer. Even with my frustrating attitude towards salespeople at this point he still went out of his way to make me feel comfortable and made sure I chose the car I wanted with the options I wanted. I love my new 2013 fully loaded Nissan Sentra SR edtion. I am a customer for life. And I definetely reccommend this Dealership!! =))

Angel Ramirez

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Response From: Anderson Nissan
Added: 4/22/2013 6:56:27 PM

We are always grateful to hear from happy customers! Thank you for not only sharing your story, but for the 5 star rating and recommendation! It means a lot to know that our staff is going above and beyond to provide excellent service. Robert will be glad to hear it! Take care and be sure you are following us on Facebook and Twitter to discover awesome deals and dealership news. Enjoy your Nissan Sentra!

Regards,

Don Woodruff
General Manager

Twitter
ElizWill
4/18/2013 2:52:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chad Simmons
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Anderson Nissan:

We know from the past that Anderson Nissan's Service Department is great. Now we know that their Sales Department is also fabulous. We really appreciated their open and friendly treatment when buying a new Nissan Sentra recently. They have our business for life.

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Response From: Anderson Nissan
Added: 4/22/2013 6:32:31 PM

We appreciate the kind words and wonderful rating. We at Anderson Nissan like to ensure that all of our customers walk off the lot feeling confident and satisfied with their purchase. It's terrific to know that this was the case for you and we hope your Sentra brings you years of happiness! For coupons from the service department, please follow us on Facebook and Twitter. We look forward to seeing you on that first visit!

Sincerely,

Don Woodruff
General Manager

Twitter
joshuawilson3958
4/17/2013 9:06:53 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam ClawsonAdam Clawson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Anderson Nissan:

My wife and I were traveling to Black Mountain when our car started messing up. We were about 4 hours from our home so you can imagine how bad it was being that far from home and your car messing up. Searched google and it was the first on the list so I called. I was worried that it was going to ruin our vacation. You think oh lord it is going to be so expensive. From the first second on the phone Adam was very helpful he explained every thing down to the last detail and even set us up with a rental car so our vacation never missed a beat. The service was super fast. I could have almost waited instead of renting a car. The price was very reasonable so we had them do some other stuff that needed to be done. Two thumbs up. Everyone is always so quick to complain but very few take time to tell about good experiences.

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Response From: Anderson Nissan
Added: 4/22/2013 6:23:42 PM

We appreciate the kind words and wonderful rating. We at Anderson Nissan like to ensure that all of our customers feel confident and satisfied when they leave our service department. It's terrific to know that this was the case for you! Thank you again for the recommendation and five stars.

Sincerely,

Don Woodruff
General Manager

Twitter
tmwd
4/15/2013 8:34:56 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris MooreChris Moore
Chuck SimmonsChuck Simmons
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Anderson Nissan:

both Chuck and Chris went above and beyond to assist us in our new car purchase. We were working to go from a lease to a purchase and new this would be difficult but the guys at Anderson Nissan worked diligently with us to get where we needed to be. Thanks Anderson Nissan!

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Response From: Anderson Nissan
Added: 4/15/2013 7:27:16 PM

Thanks for this 5-star review! We're very happy to know you enjoyed your experience with us and we would also like to congratulate you on your new vehicle! Chuck and Chris will be pleased to hear about your experience. We love hearing from our customers and we appreciate your taking the time to reach out to us and share your experience. Thank you so much! We look forward to next time!

Regards,

Don Woodruff
General Manager

Twitter
kcutshall
4/5/2013 9:53:32 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck SimmonsChuck Simmons
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Anderson Nissan:

anderson nissan was so helpful when i trader in my car for a new one. The salesman made sure I got the most for my used car and a great rebate offer on my new one. The whole experience from start to finish was excellent.

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Response From: Anderson Nissan
Added: 4/5/2013 6:50:04 PM

Thank you for leaving us this kind review! Congratulations on your new car, we hope you love it. We are happy that we were able to help you get set up with the best car for you. Please feel free to contact us or stop back in if you need anything else regarding your new purchase. In the meantime, you can follow us on Facebook and Twitter if you would like to stay updated with service specials and new vehicle listings! Come back and see us again soon!

Regards,

Don Woodruff
General Manager

Twitter
bja3654
4/1/2013 3:52:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bobby MichalesBobby Michales
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Anderson Nissan:

This is the fourth car and third Altima that our family has purchased from Anderson. While we do look elsewhere we end up at Anderson.

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Response From: Anderson Nissan
Added: 4/1/2013 4:21:09 PM

Thank you for your kind review! We are very pleased to hear you were happy with the experience you had with us at Anderson Nissan. Bobby works hard to go the extra mile for our customers, he will be happy to hear you were so pleased! Be sure to follow us on Facebook and Twitter for additional content and we'll see you again soon!

Regards,

Don Woodruff
General Manager

Twitter
lw02
3/29/2013 6:19:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark ClampittMark Clampitt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Anderson Nissan:

Great experience buying a LEAF from this dealership Sales Rep exceeded my expectations. I would buy a car again from this dealership. After sales follow up also good

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Response From: Anderson Nissan
Added: 4/1/2013 4:22:51 PM

Congratulations on your new Nissan LEAF! We appreciate you taking a second to leave us a review. You chose a great model that will last you a very long time! Be sure to follow us on Facebook and Twitter for additional savings. Thanks again, and we will see you next time!

Sincerely,

Don Woodruff
General Manager

Twitter

Reviews 11-20 >>