All i asked was to expedite my dmv registration. Generally it takes 2 weeks to get dmv registration. My job requires dmv registration.
Its been 3 weeks and all they had to do was fax copy to the dealership or allow me to pay extra for overnight. They didn't. I have now been out of work for a month. The worst part is Zain didn't bother to return my phone call.
In two weeks my first payment is due. I can't day i don't have money they will still expect payment.
" Awesome customer service "
I recently bought 2016 Nissan juke . I arrived in mind exactly what I want .I mention the color I desire . Reggie walked me right to the vehicle. After a test drive we discussed financing. My friend guided me through the purchase to ensure the guys were honest with me . Between her and me we have asked same questions more than three times .However, through the mist of All Reggie stay polite, calm, helpful and patient with me .Nick came a short while to explain more in details what the warranty and the benefits packages cover. I was very happy and I will definitely recommend this place to my friends .
"An embarrassment to the name Nissian"
We purchased a brand new 2015 Nissian Altima in January. We have already spent over $2,000 in repairs to breaks, tires, and a mysteriously never fixed alignment. Not to mention that our warrenty included breaks for the first 100,000. They never mentioned that you get the $45 break pad for free but you still pay $400 plus for the service charge. The most recent insult to injury has been that when placing the car into park the gear shift snapped. When I called the service department to make an appointment, Brittnay, in scheduling refused to listen to the reason for my call and would not make me an appointment until she sent me to service. I hung up and called back, spoke with a different lady and had no issue. This company and dealership are a farse and will not support ANY of the promises made and contracts signed. I can't wait for them to drag out this new service for weeks and weeks waiting on mysterious parts that never show up...