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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,752 Reviews

3,752 Reviews of Andrew Toyota - Service Center

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June 19, 2024

Very good service and very knowledgeable staff. I have taken my car there for several years More

by MARIA_JOAQUIN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Andrew Toyota responded

Hi Maria, Thank you for your kind words! We're thrilled to hear that you've consistently received very good service from our knowledgeable staff over the years. Your loyalty means a lot to us. If you need any further assistance, please feel free to reach out. We appreciate your continued trust in us!

June 17, 2024

Andrew Toyota provided great service for regular oil change and tire rotation. In addition, the technicians identified two belts requiring replacement. They advised on need for change, the cost and ti More

by RBEMBENEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you had a great experience at Andrew Toyota. We strive to provide thorough and timely service, and we appreciate your business. If you have any more automotive needs in the future, don't hesitate to reach out to us!

June 16, 2024

Great Service. Willie kept me well informed on the progress of my repair. I was pleased with the work and the cost. More

by jnelsonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that Willie provided you with great service and kept you well informed throughout your repair. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.

June 15, 2024

Outstanding customer service from everyone at the dealership, I like to take my vehicle here for service on account of the service I receive. More

by gbrinkman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're thrilled to hear that you received outstanding customer service from everyone at Andrew Toyota. We appreciate your loyalty and trust in us for servicing your vehicle. If there's anything else we can do for you, please feel free to reach out.

June 15, 2024

Prompt, courteous, knowledgeable, informative and concerned that I was fully aware of my options and that I was completely satisfied. More

by Jantheman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words! We're delighted to hear that you had a positive experience with us at Andrew Toyota. We strive to provide prompt, courteous, knowledgeable, and informative service to ensure our customers are fully satisfied. If there's anything else we can assist you with, please don't hesitate to reach out.

June 13, 2024

Very professional. Work was done in a timely manner. No complaints. Staff was very courteous and helpful. More

by mimiruss64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're delighted to hear that you found our service very professional, timely, and with courteous staff. We appreciate your business and look forward to serving you again at Andrew Toyota.

June 13, 2024

The service environment is friendly. Thank you for cleaning the front end interior of the car. I wish you bring back washing of the vehicle after servicing. A cup of coffee while waiting More

by Ljgomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you found our service environment friendly and enjoyed the coffee while waiting. We appreciate your suggestion regarding washing vehicles after servicing and will take it into consideration. We look forward to serving you again at Andrew Toyota.

June 13, 2024

I got a call for my 5000 mile oil change is what the lady on the phone told me, but when I got there and the service writer told me was no it was only for a tire rotation and top off the fluids. Had I known More

by FIVE-CENT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Windom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 10, 2024

They are very thorough and knowledgeable! The care and concern shown to us was most appreciated. More

by GEOCARMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're delighted to hear that you found our team at Andrew Toyota to be thorough and knowledgeable. We appreciate your kind words about the care and concern shown to you during your visit. If you have any further questions or need assistance, feel free to reach out.

June 07, 2024

They are honest, efficient, and excel at customer satisfaction. I would go nowhere else for service. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Andrew Toyota responded

Hi Thank you for your kind words! At Andrew Toyota, honesty, efficiency, and customer satisfaction are our top priorities. We're glad to hear that you had a great experience with us, and we look forward to serving you again in the future.

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