Willie Willett
Willie Willett at Andrew Toyota
Refer Me

Willie Willett

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.9
951 Reviews

Dealership Experience

18 yrs, 8 mos

Industry Experience

36 yrs, 8 mos

Languages Spoken

English English

4.9

951 Reviews

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951 Reviews of Willie Willett

April 25, 2024

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Employee Rating

Very helpful! Prompt service and friendly staff. Accommodating to my needs! Would refer to friends! More

by CAROLYN.KUSEL
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Andrew Toyota responded

Hi Carolyn, Thank you for your kind words! We're delighted to hear that you found our staff helpful, our service prompt, and our team accommodating to your needs. We appreciate your recommendation and look forward to assisting you and your friends in the future.

April 11, 2024

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The process is always smooth and everyone is nice and pleasant. Unfortunately, I was there because my last service was not completed as it could have. More

by bob
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Recommend Dealer
Yes
Apr 12, 2024

Andrew Toyota responded

Hi Bob, We're sorry to hear about your previous service experience. We'll do everything we can to make sure your next visit is up to our standards. Thank you for sharing your feedback, and we hope to improve your experience with us.

February 10, 2024

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Excellent experience. It was easy to make a convenient appointment and I was waited on right away. The service staff was very friendly and professional. They were honest i More

by portwoodjewell95
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Recommend Dealer
Yes
Feb 14, 2024

Andrew Toyota responded

Thank you so much for sharing your experience with us! We're thrilled to hear that you had an excellent experience at Andrew Toyota. Providing convenient appointments, friendly and professional service staff, and transparent communication are all key priorities for us. We truly appreciate your continued loyalty and look forward to serving you for many more years to come.

January 16, 2024

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Terrible service and unskilled repairs… and they inflated estimate of repairs to arll unnesesary service ans parts More

by vgorokhov
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Recommend Dealer
No
Jan 17, 2024

Andrew Toyota responded

We apologize for the service issues you experienced at Andrew Toyota. Your feedback is concerning, and we would like to address your concerns. Please reach out to Allen Good, Service Manager, at 414-228-1450, so we can discuss your experience and work towards a resolution. We appreciate the opportunity to make things right and regain your trust.

January 16, 2024

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Great people, friendly and helpful. I was there for some battery attention, the terminals weren’t ready for winter(too much corrosion). I recently recommended you all to a neighbor, s More

by KOLESKI
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Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic

Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're glad to hear that our team at Andrew Toyota provided great service during your visit. Your recommendation to your neighbor is much appreciated, and we're delighted she chose us for a brand new pickup. If you have any more automotive needs or questions, feel free to reach out.

January 16, 2024

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I am very much appreciated for the entired workers in maintenance specially Zee. I couldn’t forget when I need help about my tire has nail on my tire and I don’t know where to ask when I called Zee answe More

by Geramay
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Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your heartfelt feedback! We're glad to hear that Zee and the entire maintenance team at Andrew Toyota were there to assist you. If you have any more automotive needs or questions, feel free to reach out. We're always here to help, and we look forward to serving you again.

January 16, 2024

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Top notch service representatives, always greet you and explain things or listen to your car problems to fix in a timely manner and try to get it done in your timeframe. I’ve never been disappointed. More

by RUBBERHEAD53225
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Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno, Mike Schmidt, Cody Wagner , Steve Cicero

Jan 17, 2024

Andrew Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that our service representatives at Andrew Toyota provide top-notch service. If you have any more automotive needs or questions, feel free to reach out. We look forward to continuing to exceed your expectations.

January 16, 2024

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Great experience. Fast and friendly service. Good snacks, coffee and soda in the waiting area. More

by sm5667
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Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with fast and friendly service at Andrew Toyota. If you have any more automotive needs or questions, feel free to reach out. We appreciate your comments and look forward to serving you again.

January 16, 2024

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Cristian was professional and up front with vehicle pricing. Greatly appreciated! Andrew was extremely helpful with setting up and explaining how to use the Toyota App. Andrew was also very helpful sho More

by ADYSLAND
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Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We appreciate your kind words and are thrilled to know you had a really nice experience. If you have any more questions or automotive needs, feel free to reach out. Thanks for choosing Andrew Toyota!

December 15, 2023

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Whenever I have had an issue or concerns about my car it has always been quickly resolved with friendly service and staff More

by Babsjholt
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Recommend Dealer
Yes
Dec 16, 2023

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that whenever you've had issues or concerns about your car at Andrew Toyota, they have been quickly resolved with friendly service and staff. Your satisfaction is our priority. If there's anything more we can do for you or if you have any specific comments, please feel free to reach out. We value your trust and look forward to continuing to provide excellent service.

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